InsureShield Order Protection
- Pricing
-
Free to install. Additional charges may apply.
- Rating
- 3.9 (43)
- Developer
- UPS Capital Insurance Agency Inc.
Featured images gallery
Reduce fraud before shipping and protect deliveries after checkout with simple rules‑based coverage.
The InsureShield® app helps merchants manage shipping and fraud risk across the order lifecycle. AI‑powered Risk Intelligence identifies higher‑risk orders before fulfillment, while shipping insurance helps address covered loss, damage, or theft after shipment across major carriers. Merchants can enable solutions individually or together, apply back‑end business rules, and offer optional checkout protection. Automate better decisions with fewer disruptions. Backed by UPS Capital®.
- Identify high-risk orders automatically with AI-driven risk scores
- Improve chargeback dispute resolution with automated chargeback appeal templates
- Invoice value shipping insurance for loss, damage, or porch-pirated theft
- Increase trust with checkout protection and backend rules‑based protection
- Reduce customer disruption caused by claim delays
Languages
English
Works with
- Checkout
- Shopify Admin
- API
- App block
- Webhooks
Categories
Coverage type
Opt-in experience
Claims management
Pricing
Choose the plan that best fits your business.
External charges may be billed by UPS Capital Insurance Agency Inc. separately from your Shopify invoice. Learn more
Package Protection
Free to install
UPS/FedEx/DHL: $0.80 per $100 ($10K limit). Consumer/Other: $0.95 per $100 ($5K limit).
Features
- All Carrier Small Parcel Coverage
- Enable Checkout Protection
- 0% Deductible
Risk Intelligence
Free to install
Order Scoring is $0.30/order. Enhanced Order Scoring: $0.30/order + 0.6% of total order value
All charges are billed in USD. See all pricing options
Reviews (43)
It gives us peace of mind to know we can rely on coverage for our precious tea and ceramics while the easy claim process helps take some of the pain away. Our customers are always impressed that a small shop like ours can give large company customer service.
That's what we call the brighter side of shipping! Thank you, Tea Dealers, for the wonderful review. We are happy to hear you had a positive experience with our claims process.
UPS Capital has been a welcome addition to our online store! No matter how good we prepare our shipments, eventually a shipper will lose or damage our order. Our previous insurance company denied most of our claims saying it was our fault not their shippers. But with UPS Capital our claims have been going through and the process is so much easier.
Thank you UPS Capital!
Thank you for the review Yandas Music! We are thrilled that you've enjoyed your claims journey with us. Thank you for being such a valued customer and sharing your positive experience!
Best App for Jewelry store very simple to use and easy integration
you can ship with peace of mind that all your goods will be insured
great customer service
Thank you for the review JA Inc, we're glad you love InsureShield! Our goal is to keep you and your customers happy, so it's great to hear about your positive experience with our customer service. Here's to happy shipping!
Support
App support provided by UPS Capital Insurance Agency Inc. .
Resources
Developer
Launched
January 21, 2021
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