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InsureShield Shipping Coverage

by UPS Capital Insurance Agency Inc.

All carrier shipping protection including porch piracy

9 reviews
Free to install. Additional charges may apply.
View demo store

App highlights

  • Seamless workflow: use directly in Shopify admin

  • Speed tested: no impact to your online store

Key values section

Comprehensive Coverage

Coverage for UPS®, FedEx® & USPS® shipments. Reimbursement up to your invoice value plus shipping for porch-pirated theft, loss and damage.

Quick Claim Payments

View, track and upload claims with our 24/7 portal. Quickly credit your customers and provide a great post-purchase experience.

Flexible Package Protection

Choose flexible insurance coverage for orders, with options to cover some or all orders, or enable shoppers to elect protection at checkout.

Featured images gallery

  • Protect your shipments from loss, damage, and porch piracy
  • Apply rules for package protection based on your preference
  • Insure all or certain shipments, or let customers choose
  • Easily set-up and manage checkout cart protection on Shopify
  • Get shipping claims paid quickly to protect your business
  • Manage your insured shipments with one easy app
  • Protect your shipments from loss, damage, and porch piracy
  • Apply rules for package protection based on your preference
  • Insure all or certain shipments, or let customers choose
  • Easily set-up and manage checkout cart protection on Shopify
  • Get shipping claims paid quickly to protect your business
  • Manage your insured shipments with one easy app

App details

InsureShield Shipping Coverage

InsureShield Shipping Coverage

About InsureShield Shipping Insurance

InsureShield® shipping insurance, powered by UPS Capital Insurance Agency, Inc., a subsidiary of UPS, offers package protection for all parcel carrier shipments.

Cover your shipments for carriers including UPS®, USPS®, FedEx® and more in one easy app with quickly paid claims up to your sales value at a rate less expensive than carrier liability.

Customer Experience is Everything

A bad shipping experience can have repercussions. When a shipment is lost or damaged in transit or stolen by porch pirates, your reputation can hang in the balance. With InsureShield shipping insurance now available to Shopify® merchants through an easy-to-use app, you have the power to create loyalty and repeat purchases by taking care of your customers when there is a shipping mishap.

One Simple App

With the InsureShield app, you can get protection for your UPS, FedEx, DHL and USPS shipments with rules-based coverage. The app syncs directly with your Shopify store and applies your insurance preferences when an order is fulfilled. You have flexibility to protect all shipments, elect to cover certain shipments, or enable shoppers to request package protection at checkout. You can even protect orders when shoppers opt-out with rules to cover:

  • All orders
  • Orders that reach a minimum order value
  • Orders containing specific items or SKUs
  • Orders based on domestic and/or international delivery destination

One Simple App

With the InsureShield app, you can get protection for your UPS, FedEx, DHL and USPS shipments with rules-based coverage. The app syncs directly with your Shopify store and applies your insurance preferences when an order is fulfilled. You have flexibility to protect all shipments, elect to cover certain shipments, or enable shoppers to request package protection at checkout. You can even protect orders when shoppers opt-out with rules to cover:

  • You will start accruing charges on fulfilled orders based on your insurance preferences after you receive policy confirmation
  • You’ll be invoiced monthly by UPSCIA

Stress-free Claims

Get peace of mind knowing claims are quickly paid. No need to put your carriers on notice or wait for carriers to approve your claim. With InsureShield coverage, you:

  • File directly with us instead of filing with the carrier
  • Manage claims 24/7 with our online claims portal

Additional Details

  • You will start accruing charges on fulfilled orders based on your insurance preferences after you receive policy confirmation
  • You’ll be invoiced monthly by UPSCIA, Inc., a licensed insurance producer
  • Limits and deductibles may apply
  • Refer to policy documents for full coverage details and exclusions

Launch date

January 21, 2021

Integrates with

  • Debut
  • Dawn
  • Minimal
  • Brooklyn
  • Venture
  • And More!
InsureShield Shipping Coverage

InsureShield Shipping Coverage

About InsureShield Shipping Insurance

InsureShield® shipping insurance, powered by UPS Capital Insurance Agency, Inc., a subsidiary of UPS, offers package protection for all parcel carrier shipments.

Cover your shipments for carriers including UPS®, USPS®, FedEx® and more in one easy app with quickly paid claims up to your sales value at a rate less expensive than carrier liability.

Customer Experience is Everything

A bad shipping experience can have repercussions. When a shipment is lost or damaged in transit or stolen by porch pirates, your reputation can hang in the balance. With InsureShield shipping insurance now available to Shopify® merchants through an easy-to-use app, you have the power to create loyalty and repeat purchases by taking care of your customers when there is a shipping mishap.

One Simple App

With the InsureShield app, you can get protection for your UPS, FedEx, DHL and USPS shipments with rules-based coverage. The app syncs directly with your Shopify store and applies your insurance preferences when an order is fulfilled. You have flexibility to protect all shipments, elect to cover certain shipments, or enable shoppers to request package protection at checkout. You can even protect orders when shoppers opt-out with rules to cover:

  • All orders
  • Orders that reach a minimum order value
  • Orders containing specific items or SKUs
  • Orders based on domestic and/or international delivery destination

One Simple App

With the InsureShield app, you can get protection for your UPS, FedEx, DHL and USPS shipments with rules-based coverage. The app syncs directly with your Shopify store and applies your insurance preferences when an order is fulfilled. You have flexibility to protect all shipments, elect to cover certain shipments, or enable shoppers to request package protection at checkout. You can even protect orders when shoppers opt-out with rules to cover:

  • You will start accruing charges on fulfilled orders based on your insurance preferences after you receive policy confirmation
  • You’ll be invoiced monthly by UPSCIA

Stress-free Claims

Get peace of mind knowing claims are quickly paid. No need to put your carriers on notice or wait for carriers to approve your claim. With InsureShield coverage, you:

  • File directly with us instead of filing with the carrier
  • Manage claims 24/7 with our online claims portal

Additional Details

  • You will start accruing charges on fulfilled orders based on your insurance preferences after you receive policy confirmation
  • You’ll be invoiced monthly by UPSCIA, Inc., a licensed insurance producer
  • Limits and deductibles may apply
  • Refer to policy documents for full coverage details and exclusions

Launch date

January 21, 2021

Integrates with

  • Debut
  • Dawn
  • Minimal
  • Brooklyn
  • Venture
  • And More!

Pricing

See all pricing options

External charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.

Free to install

You are charged $0.80 per $100 Express Carriers ($10,000 limit). $0.95 per $100 USPS ($5,000 limit). 0% deductible.

Reviews

4.2 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 89% of ratings are 5 stars
    8
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 11% of ratings are 1 stars
    1
View all 9 reviews

List of reviews

Filter and sort reviews

  • 5 of 5 stars
    January 25, 2022

    Baltini

    Location United States
    Time spent using app 5 months

    Best shipping insurance provider! Claim process is super easy and getting reimbursed is painless with InsureShield. Jeanne was very helpful and still is to this very day.

    Developer reply
    June 14, 2022

    We're glad you love InsureShield! Our goal is to keep you and your customers happy. Here's to happy shipping!

  • 1 of 5 stars
    December 9, 2021

    Micro DOT Helmet Co

    Location United States
    Time spent using app 8 months

    I could provide a minus 10 if available. My UPS account manager advised me to get this app to provide insurance to my packages. I paid insurance through Shopify, and now UPS is charging me for insurance. There is no interface between Shopify and UPS insurance. It is fraud and deception; after paying insurance via Shopify, they are also charging me insurance. I am deleting it. Store owners, be aware, don't get scammed by these people

    Developer reply
    December 10, 2021

    Thank you for posting a review. We’re sorry to hear that your experience was not up to our standards. We would like the opportunity to talk and investigate your feedback further. Our team will be reaching out to you shortly.

  • 5 of 5 stars
    October 1, 2021

    PROCAM Photo & Video Gear

    Location United States
    Time spent using app 9 months

    As a Shopify Plus merchant we never found value in spending the time to deal with the lengthy process of filing claims with the carriers for damaged or lost shipments. InsureShield for Shopify provides us with one solution and one process that makes filing claims simple and effective regardless of carrier.

    Developer reply
    October 1, 2021

    That's what we call the brighter side of shipping! We are happy to hear you had a positive experience with InsureShield.

View all reviews

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