Reviews (23)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
October 17, 2024

Cant recommend enough! able to get access to very good freight pricing, very easy to use system and most importantly very fast customer support! Daisy has replied to my emails soo fast everytime, the online chat help is also very good. just had a very weird issue which was caused on the other side which wasnt interparcels system but they managed to find the fault and fix it for me, on top of this ive mentioned a few features which would be cool to see and they are working on these to,

dont hesitate to get this integration it is very much worth it

roycemusic
Australia
Almost 4 years using the app
November 26, 2024

Daisy was able to seamlessly integrate my Website orders though Interparcel, saving me a lot of time, as I was manually entering info previously. Great App.
I can't recommend Daisy highly enough, as she went above and beyond to help our company,
Thank you

Juddery Pty Ltd
Australia
Over 3 years using the app
September 17, 2024

The shopify app has taken our online business to another level.
I can log in anytime and find anything I need to know. I can search any of our products and find their stats within a minute.
Now that I’ve incorporated shipping into the app, I’m now also shipping with ease. Shopify integrates also with our accounting program which has again made our business so much easier to run and operate.
I’m not very tech savvy person so the one on one assistance I’ve experienced from the shopify team to help set up our shopify has been fantastic.
Highly recommend any business to use this app.

Dean Turner Art
Australia
Over 1 year using the app
September 21, 2024

Integration is fantastic, especially now that Australia Post is an option. Saves an incredible amount of time. Prices at Interparcel are also quite competitive. Martin has been great at providing me with the best service. The claims team could be a bit more logical and transparent. Everything else is great.

Chai Addict
Australia
5 months using the app
November 27, 2024

Great support from the Interparcel Shipping Tools team! We encountered a small tech error, but after contacting their tech support team, they promptly fixed it on their end. Very supportive and great attitude!

Party Owls
Australia
About 2 months using the app
July 23, 2024

great app to install, one stop shop for everything you need

Ausee Machines & Tools
Australia
1 day using the app
April 30, 2024

Interparcel is very useful, and when we were having trouble setting up our store Daisy provided great help and worked with us us to sort everything out.

Sunland-Protection
Australia
2 months using the app
February 21, 2024

We're 6 months into our Interparcel journey and have been thoroughly impressed with the app's performance, especially since the introduction of the beta for Australia Post integration. This addition has proven to be a game-changer for our online Shopify store.

The app's interface is not only intuitive but also user-friendly. Its simplicity has significantly streamlined our order processing and dispatching operations, translating into valuable time savings.

What truly sets Interparcel apart is its exceptional customer service. Their responsiveness and commitment to customer satisfaction have been crucial to our positive experience.

The Interparcel team has done a great job in creating a reliable, efficient, and user-friendly platform. With its current capabilities and the promise of future enhancements, it's an invaluable asset for any small business looking to optimise its shipping processes.

Upcycled Locker
Australia
5 months using the app
May 29, 2024

Simple and easy to use, Michael helped me setup my store and gave me access to competitive pricing allowing me to merge all my orders into one simple location. Big fan

Jstyle Designs
Australia
23 days using the app
March 14, 2024

Great customer service and support from most people I have dealt with and particularly Daisy and the Australia Post integration team.

The app itself is easy to use and fantastic integration with Shopify.

We still get stung occasionally with some unforeseen fees from individual couriers (especially TNT) which results in me just avoiding that courier option.

Only feedback would be it would be ideal to get faster updates on parcel locations (i.e.. missing parcels or delayed delivery), however I understand that may not be feasible with IP contacting couriers etc. etc. But if that was something to work towards that would be ideal.

Parrot Supplies Australia
Australia
Almost 2 years using the app