Reviews (449)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping rates effectively, enhancing operational efficiency and profitability. It accurately calculates shipping costs and supports various scenarios, including dynamic pricing. The app integrates well with Shopify and platforms like ShipStation, offering customizable options. Merchants appreciate the responsive support team, available even during weekends, and user-friendly interface, making it accessible without technical expertise.

April 8, 2025

We use Intuitive for both of our stores, one wholesale and one retail. Each store has its own shipping complexities and Intuitive has everything required to fulfill the needs of each store.

I wouldn't use any other shipping app after using Intuitive. Highly recommended, if not mandatory, for stores that want to seriously take control of their shipping operations.

Thanks Intuitive!

Quilling Card Wholesale
United States
Over 4 years using the app
Intuitive Shipping Inc replied April 17, 2025

Thank you for the high praise! It’s great to hear that Intuitive Shipping is handling the unique needs of both your wholesale and retail stores. We truly appreciate your ...

May 21, 2025

So far it does everything I need it to do and more. For our business it is the only viable option that has run seamlessly. Anytime I have an issue or want to optimize its usage, Brandon from the support staff has given me clear direction. Highly recommend!

Living Water Aeration
United States
12 months using the app
Intuitive Shipping Inc replied May 26, 2025

Thank you for the kind words and recommendation! We’re glad to hear that Intuitive Shipping has been a reliable solution for your business and that it's helping achieve the ...

April 8, 2025

Intuitive Shipping support was exceptionally helpful to fixing the UPS senerio changeover. I was having difficulty getting it switched over. The support team made a quick video showing me what I had to do. Within no time I had it fixed and working on our website.

New Life Scientific
United States
Over 4 years using the app
Intuitive Shipping Inc replied April 17, 2025

Thank you for sharing your experience! We’re so glad our support team was able to help you get your UPS shipping method switched over. Sharing quick videos is one of the ways ...

May 19, 2025

This app is awesome! We are using it on our site where we ship various types of products with awkward combinations such as pallets and parcels and we have lots of postcode driven pricing rates.

Until now we haven't managed a way to get an app to do exactly what we wanted it to do, instead we changed our product offering and prices to suit what other apps could offer.

We got 90% of the way with ...

Calido
United Kingdom
2 months using the app
Intuitive Shipping Inc replied May 26, 2025

Thank you for the review and recommendation! It’s great to hear that Intuitive Shipping has given you the flexibility to match your shipping setup - especially with those ...

March 27, 2025

We have different shipping options for different products and Intuitive Shipping works perfectly for our needs. You can also add different shipping options for a short period of time which have found helpful. Customer Service has also been great when we've had a query and needed help with any scenario. Thoroughly recommend!!

Hawkinsport
United Kingdom
About 3 years using the app
Intuitive Shipping Inc replied April 17, 2025

Thank you for the recommendation! It's great to hear that Intuitive Shipping is handling your product-specific shipping needs smoothly and giving you the flexibility to add ...

April 18, 2025

We have been using Intuitive since we started our Shopify page. Product works great and can be adapted to any shipping need. The staff is very knowledgable and quick with help.

GoRECON
United States
Over 2 years using the app
Intuitive Shipping Inc replied April 28, 2025

Thank you for sharing this! We’re honored to have been part of your journey on Shopify. It’s great to hear that Intuitive Shipping has been flexible enough to fit all your ...

April 2, 2025

Most important, this app works flawlessly for a variety of shipping scenarios and modes - flat rate, carrier rate, multi-pack etc. Very cool. Second, the support from the IS team is really exceptional! In the 3 years we've used IS, we've needed help configuring new features, they're right on it, and have always delivered - pretty awesome app!!!

Apex Chassis
United States
Almost 3 years using the app
Intuitive Shipping Inc replied April 17, 2025

Amazing! Thank you for the kind words. It’s fantastic to hear that Intuitive Shipping has been a reliable solution for your wide range of shipping scenarios over the past few ...

May 19, 2025

My store has a lot of complicated shipping scenarios and this app is capable of doing it all. The team behind the app is incredibly helpful, quick to respond, and extremely knowledgeable when helping set up complicated shipping scenarios. Couldn't recommend Intuitive Shipping more.

Stickley Furniture | Mattress
United States
About 2 years using the app
Intuitive Shipping Inc replied May 26, 2025

Thank you so much for the recommendation and the great feedback! We appreciate you taking a few moments to share your experience with Intuitive Shipping to help others make ...

May 12, 2025

Incredibly responsive team and the best app support I have ever experienced. They were very helpful with all our custom shipping needs. Highly recommend.

Wisteria
United States
About 4 years using the app
Intuitive Shipping Inc replied May 14, 2025

Thank you for the recommendation! We’re so glad to hear that our team was able to provide the level of support you needed to tackle your custom shipping requirements.

Please ...

March 26, 2025

From day 1 Intuitive Shipping has been wonderful to work with. They have a lot of customization options, we didn't think there would be an app out there to meet our exact needs but they made it happen. There support is top tier and better than practically any other app we use on Shopify. They offer they're time to get on zoom with you and go over anything you need, even setting it up for you. ...

Sunbeam Candles
United States
10 months using the app
Intuitive Shipping Inc replied April 17, 2025

Thank you so much for the kind words and recommendation! We’re thrilled to hear that Intuitive Shipping has been a great fit for your unique requirements and that it's giving ...