Intuitive Shipping , 425 reviews

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its advanced control over shipping configurations, allowing for custom rates based on various factors. It's praised for its user-friendly interface, accurate estimates, and efficient handling of complex shipping needs. The app's "Smartboxing" feature and shipping strategy review are also highlighted. Merchants commend the proactive and responsive customer support, noting significant time and effort saved in managing shipping processes.

April 29, 2020

We have been using this app for about a year now. We have some very specific needs for shipping rate calculations. This app allows us to set those detailed adjustments to work automatically, and that has been very useful. At first, all of the options were a little daunting. But the developer has always been responsive and helpful. Once we got things dialed in, it did exactly what we needed.

Denny Austin
All American Sharpener

All American Sharpener
United States
About 5 years using the app
May 4, 2020

BEST SHIPPING QUOTE APP ON SHOPIFY. We had a number of scenarios to achieve with our store regarding shipping quotes. One being the need to send 2 boxes in one order, since our products have 2 boxes per order. Intuitive accounted for this with the additional box as well as helped with setting up all the scenarios we need for our situation. This app is fully solid and saved us! The support is also amazing and top notch. I would strongly recommend this app over any other shipping quote or boxing geometry type shipping app. Intuitive Shipping has everything you'd need.

RSG METALWORKS
United States
About 5 years using the app
December 3, 2021

Excellent App. It takes care of all our complicated shipping scenarios and conditions. Also, support is awesome, they helped us with the setup and all issues that we had always promptly.

Orchid-Tree
India
Almost 5 years using the app
Intuitive Shipping Inc replied December 3, 2021

Thank you for sharing this! It means a lot to our entire team, and it helps other merchants make an informed decision. It always amazes us how complex and diverse shipping strategies can be. We're always up to the challenge. And we're always here to lend a hand if you're not sure about something.

Best regards,

Ron Anderson
Customer Experience Manager

Edited December 9, 2022

We have been using Intuitive Shipping for a number of years now. Their interface and rule set up is as complex or simple as you need it to be, it's always great to have the option. In addition to their great product is their support team. They really care about helping you every step of the way. Their responses are timely and thorough which is exactly what we want in a service. If you need a shipping app, consider Intuitive Shipping!

Heath Ceramics
United States
Over 4 years using the app
Intuitive Shipping Inc replied December 15, 2022

Thank you for sharing this! We know that every business has different shipping needs, and we're confident Intuitive Shipping can handle just about anything you can think of. We're happy to hear our support team has been so helpful through the setup process. We'll continue to be here if you run into any concerns or even if you just have a question about the app. Thank you so much for the recommendation!

Best regards,

Ron Anderson
Customer Experience Manager

January 5, 2018

Intuitive Shipping is a great shipping app that enhances the capabilities of your shopify store. It allows you to get as creative as you would like to provide tons of different shipping methods to your customers and presents the shipping methods based on rules met by the customer.

They also have very dedicated customer service who have been very helpful in setting up our shipping program.

I highly recommend this app.

- James

Active Ride Shop
United States
Over 4 years using the app
March 30, 2022

App is very helpful, but the standout part of this company is the customer service/technical support. With a lot of changes recently, we have worked with various new apps and the Intuitive Shipping support has been far above and beyond all others.

True Botanica Nutritional Supplements
United States
Over 4 years using the app
Intuitive Shipping Inc replied April 1, 2022

Thank you for taking a few moments to share your experiences with Intuitive Shipping! Our team takes pride in doing whatever is needed to make sure Intuitive Shipping is optimized for you and your store, and we're glad to hear you've experienced that first-hand. Shipping is complex, and that means there can be unforeseen challenges along the way. We're here to do whatever we can to help, no matter what the challenge might be...

Best regards,

Ron Anderson
Customer Experience Manager

December 19, 2018

We have recently started expanding our delivery to use multiple outsource companies as well as our own fleet, as such we needed a way to be able to create rates to cover every outcome based on weight, price, same day vs future delivery, different rates per area/post codes, our drivers vs outsource & in multiple combinations of these

This app has made that all possible.

Joel was also extremely helpful with also adding in the ability for us to tie the rate in with with Zapiet's Store Pickup & Delivery app so we could create rates based on if the order was shipping today or not shipping today.
This way we only ever show the 1 relevant rate to the customer instead of them seeing a bunch of options and selecting the wrong one.

This app seems to have you covered for whatever rate setup you may need to create.

Colette & Lola
Indonesia
Over 4 years using the app
February 1, 2023

Intuitive Shipping is a great app that provides an easy platform for complex shipping needs. They are always helpful if you need an extra set of eyes to figure out what you want to accomplish. Thanks team.

Pro Team
Pro Cabinet Supply
https://procabinetsupply.com

Pro Cabinet Supply
United States
About 4 years using the app
Intuitive Shipping Inc replied February 3, 2023

We're so happy to hear Intuitive Shipping is helping you manage your shipping needs so effectively! We appreciate you taking a few moments to share this to help others make an informed decision. Please don't hesitate to reach out to our team again should the need for assistance arise.

Best regards,

Ron Anderson
Customer Experience Manager

August 10, 2020

This app covers a huge variety of possible needs, basing shipping on everything from customer tags, carrier-specific rates, algorithmic packing, etc. As a result, it's necessarily going to have a lot of settings and be a bit confusing.

Luckily, the support is very knowledgeable and helpful. I always appreciate it when the person running support can fix the problem AND help me understand how to make changes myself. Intuitive Shipping has this great support (Dan specifically!)

WFLIII Drums
United States
About 4 years using the app
September 25, 2019

I have a pretty complicated setup and this app can handle it all! The setup can be tricky, but there is always someone there to help. Paul is very good at giving clear instructions. I usually ask him to review my settings to be sure I got it right, which he is happy to do. And when I got it wrong, he fixed it for me!

Detail Supply Plaza
United States
About 4 years using the app