Reviews (482)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping needs with its customizable scenarios and accurate rate calculations. The user-friendly interface and powerful scenario builder simplify setting diverse shipping rules, improving checkout conversions and cost efficiency. Seamless integration with platforms like ShipStation enhances its functionality. The support team is praised for being responsive and knowledgeable, providing personalized assistance to ensure smooth operations.

February 29, 2024

Great app with great support!

Heirloom Roses
United States
Over 1 year using the app
Intuitive Shipping Inc replied March 6, 2024

Thank you! We're happy to hear that your experience with Intuitive Shipping has been such a positive one. Please feel free to contact our support team should the need arise. We're here to help!

Best regards,

Ron Anderson
Customer Experience Manager

November 26, 2023

Super friendly and helpful support !

Le Noise
Canada
2 months using the app
Intuitive Shipping Inc replied November 30, 2023

Thank you for taking a few moments to share this! We're glad to hear your experiences with our support team have been pleasant and productive. We're always here to help if the need arises!

Best regards,

Ron Anderson
Customer Experience Manager

January 23, 2024

Great, knowledgeable, responsive support.

Firebird Furniture
United States
Almost 3 years using the app
Intuitive Shipping Inc replied February 6, 2024

Thank you for taking a few moments to share this with others. We appreciate the kind words! Please don't hesitate to reach out to our support team if you should need us again.

Best regards,

Ron Anderson
Customer Experience Manager

November 28, 2023

Extremely supportive team behind this app!

Naish.com
United States
4 months using the app
Intuitive Shipping Inc replied November 30, 2023

We really appreciate you taking a few moments to share this to help others make an informed decision about Intuitive Shipping. Thank you!

Best regards,

Ron Anderson
Customer Experience Manager

August 28, 2021

Always the best most helpful customer service who are always ready, willing and able to help - no matter how complicated the shipping standards are that we dream up! Great app all around.

Domaci
United States
Almost 6 years using the app
November 18, 2019

There isn't a single best app in the app store! You can literally do just about ANYTHING when it comes to possible shipping scenarios.

The best part of this app is the team that supports it. They are SO attentive and helpful. If you have any complicated shipping needs, install this app and get to work.

You can even schedule FREE Shipping threshold scenarios in advance which makes holiday sales planning much easier!

RIPT Apparel
United States
Over 5 years using the app
July 6, 2018

This app does exactly what it says it will, and costs so much less than all of the other alternatives out there! We have worked with plenty of other shipping apps and this is by far the best. The best part however is Joel and his customer service. We have had a few issues with rates showing up funny, but Joel is always right on top of it and goes the extra mile to help fix it. If you are having second thoughts about switching shipping apps or enabling one for the first time, stop worrying and install Intuitive Shipping!

How Much Ya Bench
United States
Over 5 years using the app
April 27, 2018

LOVE this app and the team behind it! We were having a lot of trouble getting things to apply correctly, and Joel and Sharon worked with me for the better part of two weeks, to make sure things finally worked the way we needed them. All the while being extremely personable and enjoyable to work with. Definitely thrilled we found this app!

Japanime Kamikaze Games
United States
Over 5 years using the app
October 18, 2023

Great product and even better customer service! Bravo!

Shamans Market
United States
Over 5 years using the app
Intuitive Shipping Inc replied October 26, 2023

Thank you for taking a few moments to share this! We appreciate the love! Please let our support team know if you have any questions about Intuitive Shipping or get stuck on something. We're here to help!

Best regards,

Ron Anderson
Customer Experience Manager

April 27, 2018

This is the best shipping app in the Shopify platform by far.

Customer Service is Amazing, they helped us set our complicated shipping scenarios.
They were patient and knowledgeful about shipping in general.
The app is well designed, it has all kind of options that will allow you to do the unimaginable.

This app and their team deserve more than 5 stars.

Five Oceans Usa
United States
Over 5 years using the app