Reviews (482)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing complex shipping needs with its customizable scenarios and accurate rate calculations. The user-friendly interface and powerful scenario builder simplify setting diverse shipping rules, improving checkout conversions and cost efficiency. Seamless integration with platforms like ShipStation enhances its functionality. The support team is praised for being responsive and knowledgeable, providing personalized assistance to ensure smooth operations.
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This is the best shipping app in the Shopify platform by far.
Customer Service is Amazing, they helped us set our complicated shipping scenarios.
They were patient and knowledgeful about shipping in general.
The app is well designed, it has all kind of options that will allow you to do the unimaginable.
This app and their team deserve more than 5 stars.
We have been using this app for about a year now. We have some very specific needs for shipping rate calculations. This app allows us to set those detailed adjustments to work automatically, and that has been very useful. At first, all of the options were a little daunting. But the developer has always been responsive and helpful. Once we got things dialed in, it did exactly what we needed.
Denny Austin
All American Sharpener
BEST SHIPPING QUOTE APP ON SHOPIFY. We had a number of scenarios to achieve with our store regarding shipping quotes. One being the need to send 2 boxes in one order, since our products have 2 boxes per order. Intuitive accounted for this with the additional box as well as helped with setting up all the scenarios we need for our situation. This app is fully solid and saved us! The support is also amazing and top notch. I would strongly recommend this app over any other shipping quote or boxing geometry type shipping app. Intuitive Shipping has everything you'd need.
Great app so far! Shipping settings are very customizable and the support is fantastic! They helped me set up all of my shipping settings from start to finish and were very quick and knowledgeable.
Excellent App. It takes care of all our complicated shipping scenarios and conditions. Also, support is awesome, they helped us with the setup and all issues that we had always promptly.
Thank you for sharing this! It means a lot to our entire team, and it helps other merchants make an informed decision. It always amazes us how complex and diverse shipping strategies can be. We're always up to the challenge. And we're always here to lend a hand if you're not sure about something.
Best regards,
Ron Anderson
Customer Experience Manager
We have been using Intuitive Shipping for a number of years now. Their interface and rule set up is as complex or simple as you need it to be, it's always great to have the option. In addition to their great product is their support team. They really care about helping you every step of the way. Their responses are timely and thorough which is exactly what we want in a service. If you need a shipping app, consider Intuitive Shipping!
Thank you for sharing this! We know that every business has different shipping needs, and we're confident Intuitive Shipping can handle just about anything you can think of. We're happy to hear our support team has been so helpful through the setup process. We'll continue to be here if you run into any concerns or even if you just have a question about the app. Thank you so much for the recommendation!
Best regards,
Ron Anderson
Customer Experience Manager
Intuitive Shipping is a great shipping app that enhances the capabilities of your shopify store. It allows you to get as creative as you would like to provide tons of different shipping methods to your customers and presents the shipping methods based on rules met by the customer.
They also have very dedicated customer service who have been very helpful in setting up our shipping program.
I highly recommend this app.
- James
Our company has used Intuitive Shipping for a few years now. What makes it unique and valuable for us is the ability to custom blend shipping rates based on any possible item combination in our customer's cart.
Today, we reached out for support for the first time ever (that must be worth something by itself). The support we received was quick, professional, and informative—all while resolving our concerns. You can tell through the support interaction alone that folks at Intuitive Shipping are passionate about the solutions they provide.
Kudos to a super useful Shopify app, and the team behind it to make it such a success. (I promise I don't work for them)
Thank you so much for this incredibly thoughtful review! We're so happy to hear that Intuitive Shipping has been helping you succeed at shipping these past few years, and we look forward to continuing to support you for a long time. It's great to hear you're taking advantage of our advanced rate blending features. Now that you've had a chance to work with our support team, please don't hesitate to reach out to us again should the need arise, whether it's for a concern or just a simple question. We're here to help!
Best regards,
Ron Anderson
Customer Experience Manager
App is very helpful, but the standout part of this company is the customer service/technical support. With a lot of changes recently, we have worked with various new apps and the Intuitive Shipping support has been far above and beyond all others.
Thank you for taking a few moments to share your experiences with Intuitive Shipping! Our team takes pride in doing whatever is needed to make sure Intuitive Shipping is optimized for you and your store, and we're glad to hear you've experienced that first-hand. Shipping is complex, and that means there can be unforeseen challenges along the way. We're here to do whatever we can to help, no matter what the challenge might be...
Best regards,
Ron Anderson
Customer Experience Manager
We have recently started expanding our delivery to use multiple outsource companies as well as our own fleet, as such we needed a way to be able to create rates to cover every outcome based on weight, price, same day vs future delivery, different rates per area/post codes, our drivers vs outsource & in multiple combinations of these
This app has made that all possible.
Joel was also extremely helpful with also adding in the ability for us to tie the rate in with with Zapiet's Store Pickup & Delivery app so we could create rates based on if the order was shipping today or not shipping today.
This way we only ever show the 1 relevant rate to the customer instead of them seeing a bunch of options and selecting the wrong one.
This app seems to have you covered for whatever rate setup you may need to create.