Reviews (514)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing complex shipping needs, offering dynamic cost calculations and customized rates that improve checkout satisfaction. It features smart boxing, scenario builders, and a user-friendly interface with easy data import/export. Seamless integration with Shopify and ShipStation enhances operational efficiency. Exceptional support from the team, including quick personalized assistance and training videos, is frequently praised.
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Very responsive and useful app for shipping rates, they are able to resolved my issue promptly and differentiate shipping rates in different locations automatically. Easy to use too :)
Thank you for this thoughtful review. We're glad to hear your experience with Intuitive Shipping has been so positive and that you're getting prompt support from our team. We ...
We have been using Intuitive Shipping for awhile now. It has been vital the success of our business. The app can be a tad confusing, but the customer support is excellent! They respond promptly and get right to the heart of any problem. They will then offer to fix it themselves or assist you in fixing the issue. So far our experience with Intuitive Shipping has been excellent and we can't ...
Thank you for taking a few moments to share your experiences with Intuitive Shipping so others can make an informed decision. We're very happy to hear our team was able to ...
We LOVE Intuitive Shipping. Our setup is quite complicated and they're able to handle it with ease. I'm able to display different rates for wholesale and retail orders, use multiple accounts and have the correct DIM weight applied whenever applicable. Their customer service is amazing.
Thanks for the love! We're happy to hear Intuitive Shipping can capably handle your complex setup, and that you were able to get the help you needed to get set up. Our ...
Top class team at Intuitive Shipping. Not only do they have an evolving, robust platform - but you can consistently rely on their service and expertise when you need them. This is the reason why we have successfully relied on Paul and the team for almost four years. Thank you for creating an app that allows us to grow.
-Heeva
We appreciate you taking the time to share your experiences with Intuitive Shipping over the past few years, and we're glad to hear they have been overwhelmingly positive! It ...
Superior Support Experience Compared to Shopify
I've found that the support provided by this third-party app surpasses that of Shopify itself. Whenever we encounter issues with shipping, typically due to our own actions, their team responds to our support inquiries with impressive speed. They have consistently resolved issues in under 30 minutes.
In contrast, Shopify's support kept us on the ...
Thank you so much for the kind words! We are so glad to hear that you're getting prompt, effective support when it's needed, and we're happy that Intuitive Shipping is ...
The folks at Intuitive are always very quick to answer my support tickets with helpful and thorough instructions to solve the problem. Our store is grateful!
We appreciate you taking the time to share your experiences with Intuitive Shipping, and we're glad to hear you're getting the help you need. Thank you! Our team is always ...
This app has been incredibly helpful in setting up specific shipping conditions for us. There's so much more that I'm sure we can do with it, but haven't tried yet. We will! 5 stars especially for their awesome tech support!
Wow, thank you for this! It's great to hear you're getting the help you need from our support team, and that Intuitive Shipping is helping you manage your shipping scenarios ...
This review is for Michael Janes (Sr. Customer Success Representative).
I enjoyed dealing with Micheal. He was quick at responding to my support ticket and he took the time to explain everything to me (step by step) with some great recommendations. Thank you Michael for being so helpful and I hope to deal with you again in the future.
Amazing to hear you're getting the high level of support you require and deserve to get Intuitive Shipping running the way it needs to. Michael and the rest of our support ...
I have to say the customer support on this app is a 10/10. Very responsive and very helpful. What is nice is the app gives us the ability to add a line of text for each shipping option to let the customer know the time frame for delivery.
Thank you for the high praise! It's great to hear you're taking advantage of the custom description feature in Intuitive Shipping. We agree, it's a great way to keep ...
Very clever app, with a lot of creative ways to charge for shipping. Also the support is top-notch, you tell them what you would like to do, and they show you 2-3 different ways on how you can do it. I would definitely recommend this app.
We very much appreciate your recommendation! Thank you for helping others make an informed decision about Intuitive Shipping. We take pride in making sure you feel ...