Intuitive Shipping , 426 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its advanced control over shipping configurations, allowing for custom rates based on various factors. It's praised for its user-friendly interface, accurate estimates, and efficient handling of complex shipping needs. The app's "Smartboxing" feature and shipping strategy review are also highlighted. Merchants commend the proactive and responsive customer support, noting significant time and effort saved in managing shipping processes.
Refine
-
By rating
This app was a huge help to set up some pretty complicated shipping scenarios with multiple rates for a bunch of different product types! The technical support is fantastic!
Amazing to hear Intuitive Shipping was able to handle your complex setup! And thank you for taking a few moments out of your day to share your experiences. We very much appreciate it! Let us know if we can help with anything further.
Best regards,
Ron Anderson
Customer Experience Manager
Intuitive Shipping is a wonderful App. The Support Team is extremely helpful. They provide any help with the setting up of scenarios. They offer quick responses to emails and always have the answer for you. Highly Recommended!
Thank you for your recommendation! We're glad to hear you're getting the support you need from our team. Please don't hesitate to reach out to us again if you need further assistance or have any questions about Intuitive Shipping.
Best regards,
Ron Anderson
Customer Experience Manager
The customer service is absolutely amazing. We are a furniture store that sells online and in-store. We change our shipping scenarios multiple times and every time they are super helpful and ensure that we are happy with our end result. I have had multiple conversions with them on how to do various shipping scenarios and they always give us in-depth detail with pictures on how to achieve what we want. I can't say enough great things about them. If you are unsure, use them! They are super personable, nice, and helpful.
I handcraft and sell dog beds and because the beds are large, all of my orders ship out via DIM weight which Shopify does not support. I found Intuitive Shipping as solution and I could not be happier. I am a total neophyte so I needed a lot of help setting up the app. I was lucky enough to connect with one of their representatives named Paul and he is amazing! He went out of his way to make sure that everything was working properly. He clearly should be wearing a cape to work because he's a superhero in my book!
We appreciate this so much. Thank you! We take pride in not only being able to help solve a problem, but in helping you learn and feel confident with our app as well. We're happy to hear that Intuitive Shipping is doing what you need to help your shipping strategy succeed, and that whatever help you need, you're receiving it. We're here for you if you have any more questions or run into any concerns.
Best regards,
Ron Anderson
Customer Experience Manager
P.S. We think Paul is amazing too!
Intuitive Shipping made my shipping process so much easier, huge thanks to Paul for his prompt support.
Amazing! Thank you for taking a few moments to share this. It's great to hear you're getting the help you need from Paul and the rest of our team when you need it. We will be here to help if the need should arise.
Best regards,
Ron Anderson
Customer Experience Manager
This app helped us solve two problems: 1) How to account for two product types (individual books) and case products, and 2) how to create a range of shipping costs that covers the potential shopping cart variations and shipping options.
Intuitive Shipping does that and so much more. It can be complex, but the Support Team is AMAZING!!!
I can't speak highly enough about this app, it is the BEST because you can customize your shipping by tag, price, location everything!! I searched for hours looking for something like this and I am so glad I found this app, well-done guys at Intuitive Shipping you have truly made a great app! Would definitely recommend this app to everyone.
As a growing company we made the big decision to move over to Shopify, our next step was to choose a shipping app for our growing needs. After doing research Intuitive Shipping always kept on coming up so we to a risk and choose them. I’m hear to say it was one of our best decisions we made as the team at Intuitive Shipping went over and beyond in helping us in creating our shipping scenarios with a breeze. Thank you Intuitive Shipping for being patient with us and understanding our needs.
Thank you so much for sharing this! We're very happy that you chose Intuitive Shipping, and that your experiences to date have been overwhelmingly positive. We're not happy until you feel confident with your setup. Our team is here to help if you get stuck on something or if you just have a question.
Best regards,
Ron Anderson
Customer Experience Manager
I have a small business in rural Canada. Setting up and understanding shipping scenarios on Shopify can be daunting. I don't have a whizz in-house that can figure this stuff out for me. Intuitive Shipping has been amazing. I can talk to a real person- who understands my business, get specific information for my region, and can help me step by step to set it up. For me the "white gloves option" to build it for me saved hours of sleep and worry. It did cost a bit but was worth it to ensure it was done 100% correctly. I would highly recommend. If in doubt, sign up with them.
Thank you for taking time out of your day to share your experiences with Intuitive Shipping. This means a lot to our entire team! We're happy you were able to take advantage of our white glove service, and that it's given you the peace of mind we intended. Our white glove specialists won't rest until they've got everything set up just the way you need it. We're here to help you whenever you run into a new challenge, or even if you just have a question about Intuitive Shipping.
Best regards,
Ron Anderson
Customer Experience Manager
Here are the reasons I think Intuitive Shipping is my top 3 apps that I have seen:
1. Stable, accurate and sophisticated
2. The flexible setting fit most of my needs
3. Fast running speed
4. Written by professional and reliable developers
5. Full detailed help menu
6. It keeps adding valuable features
7. It worth more than the price
6. Prompt and high-quality support
It supports live shipping rate too! So I highly recommend it.