Intuitive Shipping , 426 reviews

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its advanced control over shipping configurations, allowing for custom rates based on various factors. It's praised for its user-friendly interface, accurate estimates, and efficient handling of complex shipping needs. The app's "Smartboxing" feature and shipping strategy review are also highlighted. Merchants commend the proactive and responsive customer support, noting significant time and effort saved in managing shipping processes.

Edited March 23, 2020

Here are the reasons I think Intuitive Shipping is my top 3 apps that I have seen:
1. Stable, accurate and sophisticated
2. The flexible setting fit most of my needs
3. Fast running speed
4. Written by professional and reliable developers
5. Full detailed help menu
6. It keeps adding valuable features
7. It worth more than the price
6. Prompt and high-quality support

It supports live shipping rate too! So I highly recommend it.

A Lot Mall
Hong Kong SAR
Almost 2 years using the app
March 11, 2021

This app makes ANYHTING we need for shipping charges possible. Friendly support with quick response time and viable answers!

c’est beau1872
United States
Almost 2 years using the app
April 20, 2023

We have products that may be small but have a lot of weight. I have used a number of different types of shipping calculation apps over the years with very little luck. We have been using the app for over a year now and it has solved about 90% of the issues we have with calculating shipping rates.
It has a very detailed system for entering in the different boxes and envelopes /soft packages use. You can enter the outer and inner dimensions, maximum weight, empty weight, and cost. This help to get a better shipping calculation and you can add the cost of the shipping material to the shipping price.
You can create shipping "Scenarios" for all different types of shipping. We ship out mainly FedEx Ground, but also sometimes FedEx Freight, and on a few small flat items USPS first class mail. We ship to domestics locations and international. We can create "Scenarios" to accommodate our products. Filtering out some products that are only shipped domestically. Also some products to ship out via USPS first class mail or FedEx it they are ordered with other products. The "Smartboxing" also figures out packaging very well. You can also add on handling costs and have the rate rounded up or down.
Our products are not in retail packaging and are shipped out as parts. I would suggest adding an addition product dimensions to accommodate for packing material.
Most of the app is very easy to figure out and to work with. I have had a few little things I have had issue with and the tech support have been very helpful.
This has been one of they easiest and most comprehensive shipping rate calculating apps I have worked with. It has many features and it seems to be well thought out for different types of shipping.

EDCOR Electronics Corporation
United States
Over 1 year using the app
Intuitive Shipping Inc replied April 24, 2023

Thank you for taking the time to write such a thoughtful and detailed review, giving other merchants with similar needs an opportunity to make a well-informed choice. It's great to hear that you're taking advantage of our SmartBoxing™ packing system and our optional cost features. Our Dev team in particular loves the high praise for our feature suite and user interface, and we are happy to hear the support team is providing assistance when the need arises. We're always here in the event something comes up or you just have a question about Intuitive Shipping.

Best regards,

Ron Anderson
Customer Experience Manager

February 3, 2022

Really good app that helps us with our shipping needs. Plus the technical support is brilliant - very knowledgeable and ultra responsive. Highly recommended.

Tree2mydoor Sales
United Kingdom
Over 1 year using the app
Intuitive Shipping Inc replied February 4, 2022

We're really happy to hear Intuitive Shipping is helping you succeed with shipping. Thanks for taking a few moments to share this! Our support team is always here if you get stuck with anything or have questions.

Best regards,

Ron Anderson
Customer Experience Manager

May 1, 2023

Great strong product. Does literally anything you need. Their team supports you like no other I have seen. Way better than the Shopify native shipping features.

MJ Wholesale
United States
Over 1 year using the app
Intuitive Shipping Inc replied May 3, 2023

Thank you! We really appreciate you taking time to share your experiences with Intuitive Shipping. It's great to hear that Intuitive Shipping is giving you all the tools you need to manage shipping at checkout, and that our team is giving you the support you need. If you need us for anything further, please don't hesitate to reach out to us. We're here to help!

Best regards,

Ron Anderson
Customer Experience Manager

August 27, 2021

Great app and great customer support. I like the companies that always work on improving their services and meet their client's needs. Thank you!

Chic Homz
Egypt
Over 1 year using the app
Intuitive Shipping Inc replied August 27, 2021

Thanks for the awesome review! We're happy to hear you're loving the app. Our support team appreciates the kind words, too. We're here to help whenever you need assistance!

Best regards,
Ron Anderson | Customer Experience Manager

November 12, 2020

This app and its developer are amazing. Intuitive Shipping has been a game-changer for us. We are using it in a custom application, and the support team went above and beyond to take care of us.

Stay Golden
United States
Over 1 year using the app
June 23, 2022

By far the best calculated rates shipping app available on Shopify with world class technical support. Highly recommended. Keep up the good work guys

PrinterMods UK Ltd
United Kingdom
Over 1 year using the app
Intuitive Shipping Inc replied June 24, 2022

We very much appreciate the kind words and the praise for our support team! We're glad your experience with Intuitive Shipping has been positive one. Please reach out to us if you have questions or get stuck on anything.

Best regards,

Ron Anderson
Customer Experience Manager

September 2, 2021

Due to our multiple shipping profile needs, Intuitive Shipping came to the rescue. Their team spent several days with our web developer in helping to get their app up and running perfectly. Now everything is automated with a simple scenario based rule. It took a little bit of getting used to, but now our staff collectively can update products on the fly that triggers the right shipping method every time! Thank you guys! This app is a life saver!

Southern Chainsaw & Mower Parts
United States
Over 1 year using the app
October 19, 2021

We used this app to manage our relatively complex shipping rates and conditions. When we needed assistance, the Intuitive Shipping team was always there and so quick to jump on a call and help us find ways to fulfill our needs. Their support team is among the best there is. :)

Castellojeu.com
Canada
Over 1 year using the app
Intuitive Shipping Inc replied October 20, 2021

Our team really appreciates your praise! Thank you for taking time to write about your experiences with Intuitive Shipping. We're here to answer your questions and help you succeed with shipping, so please reach out to us at any time!

Best regards,
Ron Anderson | Customer Experience Manager