Reviews (494)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping needs, such as dynamic cost calculations and smart boxing. It integrates well with platforms like ShipStation and fills gaps in Shopify's shipping features. The app is noted for its user-friendly interface and cost-effectiveness, replacing multiple tools. Customer support is highlighted for its responsiveness and detailed guidance, making setup easier even for those who initially find the app complex.

October 18, 2024

Intuitive Shipping has really helped our store manage shipping in a way that works perfectly for us. It’s super easy to customize shipping rates and options to fit what we need, and it’s much more flexible than other apps we’ve tried. What stands out the most, though, is the amazing support team. In my 4 years of using Shopify, I’ve never had such quick and helpful service—honestly, their support ...

Knot and Spool
United States
Almost 3 years using the app
Intuitive Shipping Inc replied October 31, 2024

Wow, thank you for the kind words and the recommendation! We appreciate you taking time to share this. It's great to hear that Intuitive Shipping has helped you manage the ...

October 22, 2024

Intuitive Shipping has worked wonders for us! The app is easy to use for setting up specific shipping zones and specific shipping scenarios to better suit customers at checkout and show the correct shipping rate based on where the customer lives or where their order is being shipped to. Paul and the team has been great support in helping us solve any issues that come along with the app or with ...

Lynch BBQ
United States
About 4 years using the app
Intuitive Shipping Inc replied October 31, 2024

We very much appreciate you taking time to share this! It's great to hear that you're getting the most out of our Scenarios and Zones features to ensure accuracy at checkouts ...

November 8, 2024

Intuitive has made it super easy to manage our rates and their customer service is very timely and helpful. Definitely recommend to other merchants.

Crystal Quest Water Filters
United States
About 1 year using the app
Intuitive Shipping Inc replied November 14, 2024

Thank you for the recommendation and for helping others make an informed decision! It's great to hear that Intuitive Shipping is managing your shipping rates so effectively ...

November 1, 2024

Had a great experience today with Brandon in the Support Team at Intuitive Shipping. I am in a different time zone so I find the online support particularly helpful. Nothing was too much trouble and he really helped me out. Highly recommend Brandon and the whole team at Intuitive Shipping.

La Fromagerie
United Kingdom
Over 1 year using the app
Intuitive Shipping Inc replied November 4, 2024

We're so happy to hear that your experiences with Intuitive Shipping have been so positive, and that you're getting help when it's needed. Brandon and our entire support team ...

October 17, 2024

Outstanding app and outstanding support. The app is really complex, but in a good way. It allows you to do almost any shipping combination you would like (I haven't been able to find something it can't do) the team are really helpful and explain everything clearly as well as have great support documentation for things you can sort out by yourself. I am in no way a developer and I have worked out ...

Vincent Buda & Company
Australia
Over 2 years using the app
Intuitive Shipping Inc replied October 31, 2024

Outstanding review! Thank you so much for sharing this and for your recommendation. We know shipping can be complex and we know Intuitive Shipping can do a lot to help you ...

November 12, 2024

Michael at Intuitive Shipping made the process a breeze! He was always there to answer questions and help us set our shipping templates up. 10/10 would recommend to any Shopify user with more complex shipping requirements!

Wisconsin Cheese Company: Gourmet Wisconsin Cheese Gift Boxes
United States
About 2 months using the app
Intuitive Shipping Inc replied November 14, 2024

Thank you so much for these kind words and your recommendation. We're so happy to hear that Michael was able to provide you with everything you need to feel confident using ...

October 2, 2024

Intuitive was crucial in rapidly onboarding me during a shipping emergency situation at our company. I had just taken over an account that was experiencing severe shipping discrepancies and had no prior experience with Intuitive.

Within a couple of calls and some emails, not only did I solve the shipping emergency, but I streamlined our entire shipping backend process. I am now the Intuitive ...

Quilling Card
United States
Almost 7 years using the app
Intuitive Shipping Inc replied October 15, 2024

Thank you for taking time to share this so that others can make an informed decision. We are grateful to have worked with your company for so many years and hope our ...

October 24, 2024

Intuitive Shipping: A Game-Changer for Our Shipping Operations!

We’ve faced numerous challenges due to the complexity of managing over 280,000 products shipping from multiple locations. Packaging weight inconsistencies and integrating shipping from various warehouses added to the difficulty. We tried several Shopify apps, but none could fully handle our needs—until we found Intuitive Shipping.

...

BHE Parts Store
United States
About 1 month using the app
Intuitive Shipping Inc replied October 31, 2024

Wow, amazing! Thank you so much for the recommendation and for taking time to share this thoughtful review to help others make an informed decision. We very much appreciate ...

November 5, 2024

App works well for us and support is always fast and incredible. Great team.

Newair
United States
About 4 years using the app
Intuitive Shipping Inc replied November 14, 2024

Thank you! It's great to hear that Intuitive Shipping is working well and that your experiences with us have been so positive. We're happy to hear that you're getting support ...

October 25, 2024

Great app and great support. Easy to setup and use. Haven't encountered any issues. Support has a very quick turnaround time and very helpful!

Terra Moons Cosmetics
United States
About 3 years using the app
Intuitive Shipping Inc replied October 31, 2024

Thank you very much for taking a few moments to share this! We appreciate your kind words about Intuitive Shipping and our support team. We're always here to help whenever ...