Intuitive Shipping , 424 reviews

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced and customizable shipping solutions, including multi-box, domestic and international, and oversize items. They praise its Smartboxing feature and Scenarios function for their accuracy and versatility. The app's detailed input options for box dimensions, weight, and cost are appreciated for enabling precise shipping calculations. Merchants find the interface user-friendly and the customer support team responsive and helpful. Many report significant improvements in control over shipping charges, leading to time and cost savings. It's particularly recommended for businesses with complex shipping needs.

March 28, 2024

The intuitive shipping app is amazing! Their support team is really great as well. Thank you for all the assistance.

Wazoodle Fabrics
United States
Almost 3 years using the app
Intuitive Shipping Inc replied April 2, 2024

Thank you! We're so happy to hear your experience with Intuitive Shipping has been so positive and that you're getting help when it's needed. Our support team is always here whenever you have a question or run into an issue. Please don't hesitate to contact us again!

Best regards,

Ron Anderson
Customer Experience Manager

March 3, 2024

Very responsive support!
Works really well and they are always supportive when we have any question!

Sugoi Mart by Japan Crate
United States
Over 3 years using the app
Intuitive Shipping Inc replied March 6, 2024

Thank you! We're so happy to hear that you're getting the support you need when it's needed, and that Intuitive Shipping is helping you succeed with shipping. We look forward to helping you again should the need arise!

Best regards,

Ron Anderson
Customer Experience Manager

March 19, 2024

A very user-friendly APP, recommended for any online store. It can accommodate the settings of multiple shipping companies, and customer service responds quickly to any issues.

TCG Corner
Hong Kong SAR
6 months using the app
Intuitive Shipping Inc replied March 25, 2024

Thank you! We appreciate the recommendation and the time you took to share this with others. It's great to hear that you're getting helped quickly when you need it. Our entire support team is here to help should the need arise, or if you just have a question about Intuitive Shipping.

Best regards,

Ron Anderson
Customer Experience Manager

January 31, 2024

You wont find a better shipping calculator. The setup might be a little hard to get into, but if you need any help just ask them. I was really stuck on one problem, sent an email, explained what i wanted, and the went into my inuitive acct and set up the basics so all i had to do was duplicate for different countries and shipping rates.
They are super friendly, problem solvers and helpfull.

Look no futher than Intuitive shipping

Pose Athletics
Norway
3 months using the app
Intuitive Shipping Inc replied February 6, 2024

Wow, thank you for this! We really appreciate your kind words and recommendation. Shipping can be complex, and Intuitive Shipping can handle just about any situation you can think, so it's great to hear you're getting help quickly when the need arises. We're always here to help should you have questions or run into any concerns in the future.

Best regards,

Ron Anderson
Customer Experience Manager

February 22, 2024

The app seems to be working well. Best part is the wonderful and prompt customer service. Any time I have a question, they are super quick to respond and answer my questions or resolve an issue promptly.

Laser Member Cards
United States
8 months using the app
Intuitive Shipping Inc replied March 6, 2024

It's great to hear you're getting the prompt help you need when something comes up. Our team is always here to assist, whether it's answering a question or walking you through something more complex. We know you have a choice, and we're happy you chose Intuitive Shipping!

Best regards,

Ron Anderson
Customer Experience Manager

January 31, 2024

While a little complex at first, once you have an understanding of Scenarios Intuitive Shipping is a really powerful tool to have a super flexible shipping rate system. The support team are quick and helpful. Overall a fantastic product.

Marketplace Supplies
Australia
4 months using the app
Intuitive Shipping Inc replied February 6, 2024

Thank you for taking some time to share this! We know that shipping can be challenging and that our system can handle a lot of complex requirements. We're happy to hear that your experience with Intuitive Shipping and our support team has been so overwhelmingly positive. Please don't hesitate to reach out to us should you need help in the future.

Best regards,

Ron Anderson
Customer Experience Manager

January 2, 2024

These guys are great. So much more versatile than the native Shopify settings and amazing customer support. Wanted to give Chelsey a bit 5 stars as well - handled my questions perfectly and knew exactly how to get the right support for our shipping needs. Will be using this app for a long time, not only for it's function but for the amazing customer support too. Great job.

Ethos
United States
Over 1 year using the app
Intuitive Shipping Inc replied January 15, 2024

Wow, thank you so much for this! We're so happy to hear that Intuitive Shipping is helping you succeed with shipping, and that you're getting the support you need when it's needed. Chelsey and our entire support team are here should you run into any concerns in the future or just have a quick question. We're here to help!

Best regards,

Ron Anderson
Customer Experience Manager

January 11, 2024

Working with Intuitive Shipping has been a fantastic experience. We took advantage of their setup service and were impressed by their exceptional customer service - some of the best I've encountered among Shopify apps. A huge thank you to the team; your service was precisely what we needed!

KWI Clutching
United States
12 months using the app
Intuitive Shipping Inc replied January 15, 2024

Thank you for sharing this! We're glad to hear your experience with Intuitive Shipping has been so overwhelmingly positive, and that you're getting the most out of our Configuration Service. Please don't hesitate to reach out for assistance in the future should the need arise.

Best regards,

Ron Anderson
Customer Experience Manager

April 16, 2024

Super supportive team, app works perfectly for our store with all sorts of twists and turns in how we calculate shipping. Highly recommended app if you need custom shipping rates for your operation.

Pro Soccer Team Store
United States
About 2 months using the app
Intuitive Shipping Inc replied April 24, 2024

Thank you for the recommendation! We're happy to hear that Intuitive Shipping is helping you manage the complexity with your shipping requirements. Please be sure to reach out to our support team again if you have a question or run into an issue.

Best regards,

Ron Anderson
Customer Experience Manager

January 10, 2024

Great app, AWESOME support.
Big thanks to Brandon for being so responsive and for making sure I knew all the settings to make my configuration work!

tinyB chocolate
United States
Over 3 years using the app
Intuitive Shipping Inc replied January 15, 2024

Wow, thank you for taking a few moments to share this with others. We very much appreciate it. It's great to hear you're getting the help you need when you need it. Brandon and the rest of our support team are always here should you run into any concerns or have a question in the future.

Best regards,

Ron Anderson
Customer Experience Manager