Reviews (514)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping needs, offering dynamic cost calculations and customized rates that improve checkout satisfaction. It features smart boxing, scenario builders, and a user-friendly interface with easy data import/export. Seamless integration with Shopify and ShipStation enhances operational efficiency. Exceptional support from the team, including quick personalized assistance and training videos, is frequently praised.

September 16, 2021

Great software for even the most complex scenarios. While it was a bit complex to set up, Intuitive has amazing support and helps every step of the way. Quite unusual for most of the apps we use in this space, especially for the price. Using this software I'm able to give customers the best possible rates with minimal risk, thank you Intuitive!

Pixiedust Shopper
United States
3 months using the app
Intuitive Shipping Inc replied September 16, 2021

Wow, thank you for the amazing review! It's great to hear Intuitive Shipping is contributing to your store's checkout experience. Don't be a stranger! Reach out whenever you ...

May 24, 2021

The most flexible shipping app I've found to handle any scenario you can throw at it. Takes a little upfront design work to get up and running but the Support team is amazing and always helpful.

Team Core-Tex
United States
2 months using the app
June 17, 2022

If you’re looking for a solution to shipping anomalies that occur in your checkout, Intuitive Shipping is the right app for you! We’ve been able to resolve most of our pain points by using this app. Also, the good folks at Intuitive Shipping are amazing! Customer service is as important to our organization as the functionality of the app. Truly, one of the most responsive teams out there with a ...

Gulf Business Printing
United States
2 months using the app
Intuitive Shipping Inc replied June 21, 2022

Thank you so much for sharing this! It's great to hear that Intuitive Shipping is helping you manage all of your shipping needs, even the tricky and complex situations. Our ...

July 6, 2018

This app does exactly what it says it will, and costs so much less than all of the other alternatives out there! We have worked with plenty of other shipping apps and this is by far the best. The best part however is Joel and his customer service. We have had a few issues with rates showing up funny, but Joel is always right on top of it and goes the extra mile to help fix it. If you are having ...

How Much Ya Bench
United States
2 months using the app
October 23, 2020

This app combines the functionality of 2 apps we used before, saving a bit of money but the best part is that we've never been able to calculate shipping rates as accurate as we have with this app. Support is stellar and quick to answer any questions and help out when you have a specific scenario in mind. I'm glad we found you!

Funky Moose Records
Canada
2 months using the app
December 19, 2018

This has been the best App!! The support and setup were easy and if I had any problem even if it was something that went wrong with Shopify over the weekend, they helped fix it ASAP. Truly the best App and support I have worked with.

Fire Safety USA
United States
2 months using the app
April 8, 2020

This app is awesome. The customer service that comes along with it is even better. I highly suggest this app for special shipping scenarios!

Immersion Research
United States
2 months using the app
April 6, 2022

The Intuitive Shipping app is very helpful and allows us to dial in our rates much better than what's offered by Shopify's native shipping features. Their customer service is awesome as well!

WineShippingBoxes.com
United States
2 months using the app
Intuitive Shipping Inc replied April 19, 2022

Thank you for the love! Our support team really appreciates your feedback, and we're so glad Intuitive Shipping is helping you succeed with shipping. Don't be afraid to reach ...

February 13, 2020

Intuitive Shipping has not only simplified our client checkout experience for shipping options it has also allowed our clients to see all available rates and make the best choice for their needs . Our store has over 4k products and being able to package the right product dimensions was a hassle with our previous program now its simple to add / update and know everything is done right and in a ...

Ultra Dent Tools
United States
2 months using the app
March 15, 2021

The app is great - handles all our complex shipping needs. The customer service is incredible, both by email and by meeting. Michael has been helping me figure out various issues with the complex shipping rules that we've set up on multiple occassions. Would recommend to everyone

My Little Monkey
United Kingdom
2 months using the app