Reviews (505)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping needs, praising its scenario builder, smart boxing, and volumetric weight handling. Its customizable rates and intuitive interface cater to specific business requirements. The support team is noted for their quick and expert assistance, including training resources and integration with platforms like Shopify and ShipStation, enhancing operational efficiency.

April 6, 2022

The Intuitive Shipping app is very helpful and allows us to dial in our rates much better than what's offered by Shopify's native shipping features. Their customer service is awesome as well!

WineShippingBoxes.com
United States
2 months using the app
Intuitive Shipping Inc replied April 19, 2022

Thank you for the love! Our support team really appreciates your feedback, and we're so glad Intuitive Shipping is helping you succeed with shipping. Don't be afraid to reach ...

February 13, 2020

Intuitive Shipping has not only simplified our client checkout experience for shipping options it has also allowed our clients to see all available rates and make the best choice for their needs . Our store has over 4k products and being able to package the right product dimensions was a hassle with our previous program now its simple to add / update and know everything is done right and in a ...

Ultra Dent Tools
United States
2 months using the app
March 21, 2024

The app works perfectly for our complex shipping needs. It was very easy to setup and configure shipping settings and the support team was incredibly responsive to the questions that I had

Mulch Mound
United States
2 months using the app
Intuitive Shipping Inc replied March 25, 2024

We're very happy that Intuitive Shipping is helping you manage the complexity with your shipping and it's great to hear that you're getting the help you need when you need it ...

March 15, 2021

The app is great - handles all our complex shipping needs. The customer service is incredible, both by email and by meeting. Michael has been helping me figure out various issues with the complex shipping rules that we've set up on multiple occassions. Would recommend to everyone

My Little Monkey
United Kingdom
2 months using the app
February 17, 2023

The help we have received from Michael with the set up of Intuitive has been amazing. The app itself takes a little bit to wrap your head around, especially for scenarios as complicated as ours, but it is amazing once it is up and running. This app is going to save us hassle, money and time.

Vice Press
United Kingdom
2 months using the app
Intuitive Shipping Inc replied February 22, 2023

Thank you for sharing this! We're happy to hear you've been getting the support you need to get set up, and that you're already seeing great results. We know Intuitive ...

July 29, 2022

This app is amazing. We have set several custom shipping rules for perishable items, free shipping constraints, NOT shipping to PO boxes, etc. The team is amazing. It is easy to go through the documentation, but on top of that - they are available to setup a video call to walk you through how to setup something. White Glove service all the way around. I am so happy I found this app for our ...

Bissinger's Handcrafted Chocolatier
United States
2 months using the app
Intuitive Shipping Inc replied August 5, 2022

Thank you so much for sharing this! We're happy to hear Intuitive Shipping is helping you manage your complex shipping calculation needs, and that our help resources ( ...

Edited October 23, 2019

I used this app to create flat rate shipping. I also used it to trigger free shipping after 50 items were added to the cart. It even let me trigger free shipping for the entire cart once certain products were added. I had some issues getting some things configured because I'm a noob, but the amazing customer support I received through chat made my life so much easier. They got me up and running ...

VOX Books
United States
2 months using the app
August 10, 2020

I can't believe we didn't get this app earlier! Setting up the scenarios to correctly reflect your desired shipping costs was made so much easier by Paul. He basically hand-held me all the way through until we got it right, his patience was outstanding. Now our store is truly reaping the rewards of this fantastic app and the boss is finally happy. Thanks guys

Burkes Cycles
New Zealand
2 months using the app
July 18, 2018

This app will save you Money! Awesome support! Hands down. Thank you!

Pe Energy
United States
2 months using the app
July 15, 2018

This app is something I've been searching for for years. The ability to have per product shipping fees is a real time saver for a store that often sells bulky/oversized items that require an additional charge. Set up was logical and Joel and Sharon were so incredibly helpful. Highly recommend!

Fatherrabbit
New Zealand
2 months using the app