Reviews (494)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing complex shipping needs, noting its extensive customization options that replace multiple tools and enhance cost efficiency. Its user-friendly interface, smart boxing, and seamless integration with platforms like ShipStation are particularly valued. Exceptional customer support, noted for responsiveness and personalized assistance, further adds to its appeal. This app is essential for businesses looking to optimize their shipping processes.
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Our objective was to have customers see the same shipping price as what we end up paying the carrier. It seemed none of the Apps could do this task correctly! This was the only app we found that could accurately do what they call 4D boxing, to calculate the shipping based on what fits in the various shipping boxes we have. Their support team was very responsive.
The most flexible shipping app I've found to handle any scenario you can throw at it. Takes a little upfront design work to get up and running but the Support team is amazing and always helpful.
I'm using the app to set different packages based on product quantity and it is simply amazing. I had the first help to configure it properly and Michael Janes was just perfect. It's easy to use and I was insecure to do it by myself, so this help was what I needed. Their customer support is excellent!
We're so happy to hear you've been able to get the help you need to get you started! Michael and the rest of our team are here to help whenever you get stuck or just have a question about Intuitive Shipping. Thank you for taking a moment to write this. It is very much appreciated!
Best regards,
Ron Anderson
Customer Experience Manager
If you’re looking for a solution to shipping anomalies that occur in your checkout, Intuitive Shipping is the right app for you! We’ve been able to resolve most of our pain points by using this app. Also, the good folks at Intuitive Shipping are amazing! Customer service is as important to our organization as the functionality of the app. Truly, one of the most responsive teams out there with a sincere desire to make sure the app is integrated into your storefront’s success.
Thank you so much for sharing this! It's great to hear that Intuitive Shipping is helping you manage all of your shipping needs, even the tricky and complex situations. Our support team prides itself on being quick to respond and ready to handle any situation you come across. We're glad you're getting the help you need when you need it. Please reach out to us if you run into any concerns or have more questions about Intuitive Shipping.
Best regards,
Ron Anderson
Customer Experience Manager
This app is awesome. The customer service that comes along with it is even better. I highly suggest this app for special shipping scenarios!
The Intuitive Shipping app is very helpful and allows us to dial in our rates much better than what's offered by Shopify's native shipping features. Their customer service is awesome as well!
Thank you for the love! Our support team really appreciates your feedback, and we're so glad Intuitive Shipping is helping you succeed with shipping. Don't be afraid to reach out to us if you run into any concerns our have questions Intuitive Shipping. We're here to help!
Best regards,
Ron Anderson
Customer Experience Manager
Intuitive Shipping has not only simplified our client checkout experience for shipping options it has also allowed our clients to see all available rates and make the best choice for their needs . Our store has over 4k products and being able to package the right product dimensions was a hassle with our previous program now its simple to add / update and know everything is done right and in a simple to use format thanks Intuitive shipping .
Great customer service! I was trying to set up a few complicated scenarios and the phone support I got was very helpful and simple, they set it up for me and tested it worked correctly. Highly recommended!!!
We just installed this to replace a discontinued Canada Post app. The setup was really quick, with minimal hassle, and we had the app ready to go live within the hour. I really appreciate the Intuitive staff checking my settings and making sure everything was done correctly - that's a level of support that goes above and beyond.
The help we have received from Michael with the set up of Intuitive has been amazing. The app itself takes a little bit to wrap your head around, especially for scenarios as complicated as ours, but it is amazing once it is up and running. This app is going to save us hassle, money and time.
Thank you for sharing this! We're happy to hear you've been getting the support you need to get set up, and that you're already seeing great results. We know Intuitive Shipping can do a lot and that can mean a learning curve. Our team is always here to help you if you get stuck on anything, or even if you have a simple question. And we have an extensive help center, too!
Best regards,
Ron Anderson
Customer Experience Manager