Reviews (482)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing complex shipping needs with its customizable scenarios and accurate rate calculations. The user-friendly interface and powerful scenario builder simplify setting diverse shipping rules, improving checkout conversions and cost efficiency. Seamless integration with platforms like ShipStation enhances its functionality. The support team is praised for being responsive and knowledgeable, providing personalized assistance to ensure smooth operations.
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We just installed this to replace a discontinued Canada Post app. The setup was really quick, with minimal hassle, and we had the app ready to go live within the hour. I really appreciate the Intuitive staff checking my settings and making sure everything was done correctly - that's a level of support that goes above and beyond.
The help we have received from Michael with the set up of Intuitive has been amazing. The app itself takes a little bit to wrap your head around, especially for scenarios as complicated as ours, but it is amazing once it is up and running. This app is going to save us hassle, money and time.
Thank you for sharing this! We're happy to hear you've been getting the support you need to get set up, and that you're already seeing great results. We know Intuitive Shipping can do a lot and that can mean a learning curve. Our team is always here to help you if you get stuck on anything, or even if you have a simple question. And we have an extensive help center, too!
Best regards,
Ron Anderson
Customer Experience Manager
I really appreciate the one-on-one support that Intuitive Shipping offers. Sometimes documentation doesn't get the job done. You need to ask questions of a person. That's especially true when you're dealing with shipping (so complicated) and an option-rich app like this one. Thanks, Paul!
This app is amazing. We have set several custom shipping rules for perishable items, free shipping constraints, NOT shipping to PO boxes, etc. The team is amazing. It is easy to go through the documentation, but on top of that - they are available to setup a video call to walk you through how to setup something. White Glove service all the way around. I am so happy I found this app for our shipping!
Thank you so much for sharing this! We're happy to hear Intuitive Shipping is helping you manage your complex shipping calculation needs, and that our help resources (documentation, support team) have been beneficial to you. We're here to help if you have any more questions or run into any concerns with your setup.
Best regards,
Ron Anderson
Customer Experience Manager
I used this app to create flat rate shipping. I also used it to trigger free shipping after 50 items were added to the cart. It even let me trigger free shipping for the entire cart once certain products were added. I had some issues getting some things configured because I'm a noob, but the amazing customer support I received through chat made my life so much easier. They got me up and running in minutes when I figured I could be spending hours looking at this.
I can't believe we didn't get this app earlier! Setting up the scenarios to correctly reflect your desired shipping costs was made so much easier by Paul. He basically hand-held me all the way through until we got it right, his patience was outstanding. Now our store is truly reaping the rewards of this fantastic app and the boss is finally happy. Thanks guys
This app will save you Money! Awesome support! Hands down. Thank you!
I used this app as it allowed the flexibility for us to designate our delivery postcodes as we couldn't shop to the whole of the UK to begin with. The app is fantastically flexible and has been a dream to allow us to target the UK regions we support, and ensure that anyone who orders from us is within our shopping zones. Further to that, the support has been fantastic, polite, and extremely helpful. I can't recommend it enough!
Great app Easy to Use Best Part is the customer Service Any Issues not only do they reply right away but they have a solution and suggestions. To me, this is the most important part of any App Thank you, Intuitive Team
We're so happy to hear your experience with Intuitive Shipping has been such a positive one. Thank you for sharing this! We take immense pride in our ability to help merchants like you feel confident with your setup so you can succeed at shipping. Please reach out to us if you have any further questions or run into any concerns.
Best regards,
Ron Anderson
Customer Experience Manager
Awesome app. Super flexible. Amazing what you can do -- found new money for my store immediately.