Reviews (496)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing complex shipping needs, praising its flexibility in customizing rates and scenarios, which reduces the need for additional apps. Features like scenario builder, rate blending, and smart boxing are highlighted for their effectiveness. Integration with platforms like ShipStation enhances logistics management. The support team is commended for their responsive and expert assistance, crucial for successful app implementation and operation.
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The Support that I have received by Intuitive shipping, has been outstanding. Many other apps should take note.
If you are looking for a Shipping app, that will allow you to give custom shipping rates or anything else that you could dream of for your shipping, this App is the way to go!
Powerful app that gives you a lot of ways to customize your shipping parameters. A+ customer service. One of the best apps I have used with our store to date.
Thank you for the high praise! We're glad to hear you're taking advantage of the many ways Intuitive Shipping can customize the shipping experience for your customers. Whether you have a quick question or get stuck on something, please don't hesitate to reach out to our support team!
Best regards,
Ron Anderson
Customer Experience Manager
We had some complex shipping rules, and we received fantastic communication from the support team during the setup process. Highly recommended.
Thank you for taking a few moments out of your day to leave a review and a recommendation. If you have any concerns with your setup, or if you have any questions about the app, we're here to help!
Best regards,
Ron Anderson | Customer Experience Manager
We had some complex shipping scenarios with some of our brands and needed an app that would provide options above the basic Shopify features. This app does it all, it's perfect! And the customer service has been 5 STAR. I would definitely recommend Intuitive Shipping's APP.
We recently started using the Intuitive Shipping app to solve a very basic but potentially expensive problem with the way that Shopify was applying shipping charges to our customer checkouts. I was able to schedule a call right away with a Customer Success Manager, Chelsey, who has been incredibly helpful in getting us up to speed and confidently using the App as quickly as possible. With such knowledgeable, friendly, prompt and helpful customer support, we felt 100% confidence in our decision to move from Sandbox mode to a paid plan right away. The App is working extremely well so far and we look forward to seeing how we can continue to make improvements to our business with the help of Intuitive Shipping.
Amazing! Thank you for taking time to share your experiences with Intuitive Shipping so others can make an informed decision. It's great to hear that you were able to take advantage of our free, real-time onboarding service and we're glad to hear that Chelsey was able to provide the help you needed quickly and effectively. Please don't hesitate to reach out to Chelsey or anyone else on our support team should the need arise.
Best regards,
Ron Anderson
Customer Experience Manager
The help team at Intuitive Shipping, especially Michael, is incredibly patient and dedicated to getting this App working just the way you want it. And they'll walk you through all the steps so you can make updates on your own and not be reliant on them to do it for you. The functionality of the app is just what we were looking for: robust flexibility in setting rates based on product types, customer locations, membership status, etc. We couldn't find anything else that was as seamless from membership signup to shipping discount. Because of the number of ways it can be configured, there is a bit of a learning curve and necessary patience and persistence to getting it setup properly. But that's why Michael and team are there!
Wow, thank you for the kind words! Our team very much appreciates your feedback. It's great to hear that Intuitive Shipping is meeting your shipping needs and giving you the control and flexibility that you need. Our Customer Success team is always here any time you have a question or a concern.
Best regards,
Ron Anderson | Customer Experience Manager
This is the perfect app we've been looking for to solve our shipping problems with different dimensional size of packaging boxes. Joel is really helpful that arranges a skype live support to assist us to setting up everything and making sure our set up is on the right track afterwards. I highly recommend this app.
Incredible support. Ran into a problem due to the very large amount of collections in our store. They helped me fix the issue. The app is very easy to use and set up once you spend a bit of time to understand how it works. It's fast and flexible to obtain shipping rates for any type of business.
Thank you for taking a few moments to share your experiences with Intuitive Shipping. We know you have a choice, and we're glad to hear your experience has been such a positive one. If we can provide any further assistance, or if you have any other questions, please don't hesitate to reach out to our support team.
Best regards,
Ron Anderson
Customer Experience Manager
I used this app to help me solve a problem with weight variations due to selling meat online. Paul has been extremely helpful to customize it to my needs and accommodating all our requests. Great customer service.
Our shipping requirements are very complicated and Shopify's restrictive, frustrating postage calculations were driving us crazy. Intuitive Shipping is a brilliant app that solved all of our problems easily. It is simple to set up but if you need help, Joel is always on hand. He answered all of our emails promptly and helped set up the more complicated shipping scenarios and ensured everything we had set up was working effectively. Thanks again for all the help and this excellent app.