Reviews (489)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its detailed control over shipping rates and scenarios, enhancing cost management and customer checkout experiences. It features a scenario builder, smart boxing, and integration with platforms like ShipStation for complex shipping needs. The support team is praised for its exceptional service, including onboarding sessions and proactive assistance, making it a valuable tool for optimizing shipping strategies.
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If there were 10 stars for this app I would rate them 11. App is extremely flexible and will do almost anything that most businesses will need. Support has been very professional, prompt and extremely helpful.
A great app to handle my very complex international shipping scenarios. Support is above and beyond by Joel. Highly recommended.
Just got set up with Intuitive Shipping and the combined shipping works beautifully! Their support team is fantastic, quick to respond, and showed me a better way to calculate shipping. They pretty much led me through the whole process. I recommend them!
Their support system is very good, which is important because the learning curve for me was longer than I had anticipated. But I stuck with it and their shipping app is working perfectly.
Support team responds quickly and is very helpful with setting up the app based on your specific needs and complex scenarios.
Game changer! This app addressed all of my frustrations with Shopify shipping and the customer service is unparalleled! Signed up for the 1/2 hour one-on-one introduction which was extremely helpful and was amazed how quickly I got a response to my questions when setting up the app. Really impressed with the app and the support. Thank you, Intuitive Shipping!
Amazing! Thank you for this. We're so happy to hear you got the most out of our one-on-one demos and that you're getting any additional support you need in a timely fashion. If you do have any concerns or questions down the road, please don't hesitate to reach out to our support team. We're here to help!
Best regards,
Ron Anderson
Customer Experience Manager
Very helpful and great design!
Excellent customer service and prompt response to fixing an issue with an integration. Excellent app.
Thank you for helping others make an informed decision! We appreciate you taking a few moments to share this, and we're glad you're getting the support you need in a timely fashion. We're here to help should the need arise in the future!
Best regards,
Ron Anderson
Customer Experience Manager
It's not the easiest app to use, you must have certain knowledge in ecommerce and operation but the support is great and they are always here to help us out and quite quick! We appreciate it, thank you !
Thank you for taking time to share your experience with Intuitive Shipping. We appreciate your honest feedback and your kind words about our support team. Intuitive Shipping can do a lot and we know that shipping in general can be complex. Our team is always here to help you work through any issues you run into or just to answer questions as they come up. Please don't hesitate to reach out to us again!
Best regards,
Ron Anderson
Customer Experience Manager
This app is super practical and straight forward to set up. Their team is very helpful and quick to respond. Their articles are also super helpful.
Thank you for sharing this and helping others to make an informed decision. We know that shipping can be complex and that Intuitive Shipping can handle a lot of different requirements, so it's great to hear that you've loving our user-friendly interface. We're happy to hear you're taking advantage of our help center and its in-depth, step-by-step articles. If you do have any questions about the app or if you get stuck on something, know that our team is here to help!
Best regards,
Ron Anderson
Customer Experience Manager