Reviews (495)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping needs, such as dynamic cost calculations and smart boxing. It integrates well with platforms like ShipStation and fills gaps in Shopify's shipping features. The app is noted for its user-friendly interface and cost-effectiveness, replacing multiple tools. Customer support is highlighted for its responsiveness and detailed guidance, making setup easier even for those who initially find the app complex.

June 9, 2022

The absolute best customer service! They answered every single one of my questions and did it very quickly. Very customizable app that can do anything you need. I 100% recommend using them.

Natural Environment Aquatix
United States
3 days using the app
Intuitive Shipping Inc replied June 13, 2022

Wow, thank you for the praise! Our entire team is thrilled to hear that your experience with Intuitive Shipping has been such a positive one so far. Please be sure to reach ...

January 5, 2023

I was very happy to find the Intuitive Shipping app as our shipping costs were very different between different products and countries. I booked a demo for installation and Michael went through the whole app with me and helped installing it. After running some tests and adjusting some small things myself it worked perfectly! Very happy that we are now working with the correct shipping rates on ...

LIVLIV
Belgium
2 days using the app
Intuitive Shipping Inc replied January 12, 2023

We are also very happy that you found Intuitive Shipping! It's great to hear you took advantage of our free onboarding session and that you got the help you needed to get set ...

January 17, 2022

This will make is so easy and i must say it is easy to use and understand great hope to see this work on POS

Smart Watch South Africa
South Africa
2 days using the app
Intuitive Shipping Inc replied January 17, 2022

Thank you so much for taking time to share this! If we can assist you or answer any questions you might have, please reach out to our support team. We're here to help!

When ...

February 1, 2023

great service! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

The Living Barrel
Canada
2 days using the app
Intuitive Shipping Inc replied February 3, 2023

Thank you very much for this very brief and very enthusiastic review! Our team is always here to continue providing the great service you have come to know and expect, so ...

August 19, 2022

I signed up because Paul is brilliant and the only reason I will keep paying for this app. Excellent app and reliable support.

Studio Ready
United States
1 day using the app
Intuitive Shipping Inc replied August 22, 2022

Thank you for sharing this! We're glad your experience with Intuitive Shipping has been such a positive one. If you have any questions, please don't hesitate to reach out to ...

Edited November 5, 2019

Customer support has responded to me within an hour each time I've asked a question. Their app documentation is also really good.

I was able to build the exact shipping scenarios for my carrier accounts through Intuitive's interface AND test all of it for free on my own schedule with their amazing test mode feature.

If you want to collect exact shipping charges for all of your shipping zones and ...

Trxstle
United States
1 day using the app
August 27, 2022

I use this app to manage different vendors and specific shipping requirements for each of them. Honestly, this app made it a breeze! The customer service is stellar! Even if you think it's complicated they made it seem like it was pretty standard and out-the-box. Would definitely recommend it!

Keltur
United States
About 23 hours using the app
Intuitive Shipping Inc replied September 7, 2022

Thank you for the recommendation! We appreciate the kinds words about Intuitive Shipping and our support team. We're here to help if you have any questions or concerns.

Best ...

February 23, 2022

I just installed this and so far so good. I will say this has been the easiest app for me to set-up on my own. Shipping is calculating properly and I am thankful for that because shipping has been a pain!

Captivating Candle Supply
United States
About 20 hours using the app
Intuitive Shipping Inc replied February 25, 2022

Thanks for taking a few moments to share this. We know that shipping can be complex, and that every store has unique requirements, so it's great to hear this feedback about ...

March 24, 2021

Amazing product and support. The app literally does anything you may need for shipping - and the support is super helpful and quick

Cavalor Direct
United Kingdom
About 17 hours using the app
Edited December 2, 2017

This app is a DREAM!

My shop (www.tanninaquatics.com) utilizes two different shipping options for some unique products, as well as a variety of international options. I was tearing my hair out trying to find an app that could accommodate my needs. That's when I saw a forum post on this product. I went for it and am completely blown away! Not only does this app overcome any shortcomings of the ...

Tannin Agatics
United States
About 10 hours using the app