Reviews (495)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping needs, such as dynamic cost calculations and smart boxing. It integrates well with platforms like ShipStation and fills gaps in Shopify's shipping features. The app is noted for its user-friendly interface and cost-effectiveness, replacing multiple tools. Customer support is highlighted for its responsiveness and detailed guidance, making setup easier even for those who initially find the app complex.

August 23, 2024

Intuitive Shipping is great and easy to use, and whenever I've had trouble, because shipping can get complicated, I've always gotten great support from the team there. They go above and beyond answering not just the questions I show up with, but offering ways to optimize for problems I wasn't even aware I had. Highly recommend.

PINKYS
United States
About 5 years using the app
Intuitive Shipping Inc replied August 28, 2024

Thank you very much for the recommendation! We appreciate the kind words about Intuitive Shipping and our support team. We love to help and we want to make sure everyething ...

August 21, 2024

It's one thing to have an app that does exactly what you want in a straightforward way. It's another for it to do so without downtime or unreliability scares. It's a unicorn if it does both of the above and answers technical support emails quickly and concisely. When you come across an app like Intuitive Shipping, it raises the bar for everyone else. To put it plainly, Intuitive has saved us a ...

Russo Music
United States
About 2 years using the app
Intuitive Shipping Inc replied August 29, 2024

Wow, thank you so much for the love and for taking time to share this so that others can make an informed decision about Intuitive Shipping. We take great pride in our ...

October 16, 2024

A great solution for Shopify's severely lacking shipping settings. Brandon was a great support in walking alongside us in setting up our fairly complex shipping needs and answering all of our questions!

The Amish House
United States
23 days using the app
Intuitive Shipping Inc replied October 31, 2024

We're happy to hear that Intuitive Shipping is helping you manage the complexity with your shipping and that you're getting the help you need from Brandon. Thank you for the ...

August 23, 2024

We had difficulty upgrading to the new UPS auth2.0 method, and even though it wasn't a problem caused by Intuitive Shipping, Michael, Chelsey, and Brandon went above and beyond for us. Very good support, we highly recommend Intuitive Shipping!

Rare Roots
United States
Almost 5 years using the app
Intuitive Shipping Inc replied August 28, 2024

Amazing! Thank you for the recommendation. We appreciate your kind words about our support team and we're happy to hear you got the help you needed with the UPS OAuth 2.0 ...

August 7, 2024

Intuitive shipping support has always been easy to access, their fast support gives clear, detailed information that makes problem solving a piece of cake.

New Leaf Natives
United States
Over 1 year using the app
Intuitive Shipping Inc replied August 19, 2024

Thank you for the kind words! We appreciate you taking a few moments to share your experiences with Intuitive Shipping. It's great to hear that you're always getting the help ...

May 17, 2024

This app was set up for us initially be developers for our complex shipping offering and has served us well. Now trying to tackle some changes in our shipping and upgrades on our own we have been like a deer in headlights to say the least!

We have found them to be super responsive and actually able to set up a teams meeting same day. Brandon who was dealing with us was super helpful, extremely ...

Guru Makeup Emporium
United Kingdom
Over 2 years using the app
Intuitive Shipping Inc replied May 23, 2024

Amazing! Thank you so much for the recommendation. We're so happy to hear that your experience with Intuitive Shipping has been a positive one and that it's helping you ...

August 26, 2024

Technical support is super quick and very helpful! I've used them a couple times and they've been clear about how to fix my problems.

Fat Bob's Garage
United States
7 months using the app
Intuitive Shipping Inc replied August 28, 2024

We very much appreciate you taking a few moments to share this with others. Thank you! It's great to hear that you've been getting the help you need when you run into an ...

July 26, 2024

Great personal help with setup and runs trouble free. On the few instances where I have contacted support I have gotten fast, personal responses from them with solutions - not excuses. Our site can process hundreds of orders a week and this app has been rock solid.

Texsource Screen Printing Supply
United States
Over 2 years using the app
Intuitive Shipping Inc replied August 1, 2024

It's great to hear that Intuitive Shipping is helping you manage your shipping requirements so effectively and that you're getting the help you need when it's required. Thank ...

August 1, 2024

The app truly lives up to its name with an intuitive, easy-to-navigate interface. Customer support is top-notch. The support team is always responsive and eager to help. Their quick response times and thorough solutions have been invaluable. I highly recommend this app.

Proaim.com
India
Almost 5 years using the app
Intuitive Shipping Inc replied August 7, 2024

Thank you for the recommendation! We appreciate the praise and kind words about Intuitive Shipping and our support team. We're so happy to hear that your experience with ...

July 25, 2024

A ton of features and very helpful support. If their app can do it (which is basically everything) they will help you set it up or troubleshoot it.

VINYL MOON
United States
About 5 years using the app
Intuitive Shipping Inc replied August 1, 2024

Thank you for taking a few moments to share this! We appreciate the positive feedback and we're happy to hear that your experience with Intuitive Shipping has been such a ...