Reviews (515)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping needs, offering dynamic cost calculations and customized rates that improve checkout satisfaction. It features smart boxing, scenario builders, and a user-friendly interface with easy data import/export. Seamless integration with Shopify and ShipStation enhances operational efficiency. Exceptional support from the team, including quick personalized assistance and training videos, is frequently praised.

March 3, 2025

Mike provided perfect support!

Towello | Blooming Towels
Austria
2 months using the app
Intuitive Shipping Inc replied March 24, 2025

Amazing! Thank you for taking a moment to leave us a review and for the kind words about Mike. If you need further assistance or have any other questions, Mike and our entire ...

November 8, 2024

Intuitive has made it super easy to manage our rates and their customer service is very timely and helpful. Definitely recommend to other merchants.

Crystal Quest Water Filters
United States
About 1 year using the app
Intuitive Shipping Inc replied November 14, 2024

Thank you for the recommendation and for helping others make an informed decision! It's great to hear that Intuitive Shipping is managing your shipping rates so effectively ...

November 1, 2024

Had a great experience today with Brandon in the Support Team at Intuitive Shipping. I am in a different time zone so I find the online support particularly helpful. Nothing was too much trouble and he really helped me out. Highly recommend Brandon and the whole team at Intuitive Shipping.

La Fromagerie
United Kingdom
Over 1 year using the app
Intuitive Shipping Inc replied November 4, 2024

We're so happy to hear that your experiences with Intuitive Shipping have been so positive, and that you're getting help when it's needed. Brandon and our entire support team ...

October 2, 2024

Intuitive was crucial in rapidly onboarding me during a shipping emergency situation at our company. I had just taken over an account that was experiencing severe shipping discrepancies and had no prior experience with Intuitive.

Within a couple of calls and some emails, not only did I solve the shipping emergency, but I streamlined our entire shipping backend process. I am now the Intuitive ...

Quilling Card
United States
Almost 7 years using the app
Intuitive Shipping Inc replied October 15, 2024

Thank you for taking time to share this so that others can make an informed decision. We are grateful to have worked with your company for so many years and hope our ...

October 4, 2024

We have chosen to work with Intuitive Shipping on our eCommerce store as we needed to work with actual shipping cost based on product dimensions. Intuitive has made it easy to get up and running. That and their onboarding and support was a pleasure to work with!

It has been a breeze to schedule zoom calls and go over details of our set up. I've done three calls, one was an introductory/demo and ...

Systainer USA
United States
3 months using the app
Intuitive Shipping Inc replied October 15, 2024

Amazing! Thank you so much for taking time to share this thoughful review. It's great to hear that you've had such an overwhelmingly positive experience with Intuitive ...

November 5, 2024

App works well for us and support is always fast and incredible. Great team.

Newair
United States
About 4 years using the app
Intuitive Shipping Inc replied November 14, 2024

Thank you! It's great to hear that Intuitive Shipping is working well and that your experiences with us have been so positive. We're happy to hear that you're getting support ...

October 2, 2024

The Intuitive Shipping app is the literally the Swiss Army Knife of shipping apps! If you’re looking for a new shipping app, look no further as this app – for all intents and purposes – does it all and does it well. And, if it doesn’t, as was our case, Intuitive worked with us to develop the functionality to do what we needed it to do. The UI is straightforward, providing clear options and ...

Mariposa
United States
Over 1 year using the app
Intuitive Shipping Inc replied October 15, 2024

Wow, thank you for sharing this! We appreciate the very kind words about Intuitive Shipping and our support team. We're thrilled to hear that your experience with Intuitive ...

October 25, 2024

Great app and great support. Easy to setup and use. Haven't encountered any issues. Support has a very quick turnaround time and very helpful!

Terra Moons Cosmetics
United States
About 3 years using the app
Intuitive Shipping Inc replied October 31, 2024

Thank you very much for taking a few moments to share this! We appreciate your kind words about Intuitive Shipping and our support team. We're always here to help whenever ...

August 26, 2024

We have a VERY complex shipping system because some items can be packed with others, while other items have no business being anywhere near them. This app allows a us to make shipping possible without losing money because we were just "guessing" at prices. Now we can pinpoint exactly how much it all is.

This app integrates seamlessly with our ShipStation account. The biggest issue is that it ...

ChromeStoppers
United States
Over 2 years using the app
Intuitive Shipping Inc replied August 28, 2024

Thank you for taking time to write this thoughtful review of Intuitive Shipping. We very much appreciate your feedback and we're happy to hear that Intuitive Shipping is ...

May 17, 2024

This app was set up for us initially be developers for our complex shipping offering and has served us well. Now trying to tackle some changes in our shipping and upgrades on our own we have been like a deer in headlights to say the least!

We have found them to be super responsive and actually able to set up a teams meeting same day. Brandon who was dealing with us was super helpful, extremely ...

Guru Makeup Emporium
United Kingdom
Over 2 years using the app
Intuitive Shipping Inc replied May 23, 2024

Amazing! Thank you so much for the recommendation. We're so happy to hear that your experience with Intuitive Shipping has been a positive one and that it's helping you ...