Reviews (495)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping needs, such as dynamic cost calculations and smart boxing. It integrates well with platforms like ShipStation and fills gaps in Shopify's shipping features. The app is noted for its user-friendly interface and cost-effectiveness, replacing multiple tools. Customer support is highlighted for its responsiveness and detailed guidance, making setup easier even for those who initially find the app complex.

July 25, 2024

A ton of features and very helpful support. If their app can do it (which is basically everything) they will help you set it up or troubleshoot it.

VINYL MOON
United States
About 5 years using the app
Intuitive Shipping Inc replied August 1, 2024

Thank you for taking a few moments to share this! We appreciate the positive feedback and we're happy to hear that your experience with Intuitive Shipping has been such a ...

September 9, 2024

It's an excellent app, and the customer service is great and fast!
I am very grateful to have found this app.

The Bottle Depot
United States
Over 1 year using the app
Intuitive Shipping Inc replied September 16, 2024

Thank you for taking a few moments to share this! We appreciate your kind words about Intuitive Shipping and our support team and we're happy you found us, too! Please don't ...

April 30, 2024

Intuitive has been a godsend for our small business.

We tried dozens of other apps before finding Intuitive. Intuitive is the only shipping app on Shopify App Store that has the capacity to allow us to build the complicated shipping scenarios and rate blending that we require. Not only does Intuitive have dozens of options for customization - they also offer fantastic customer service. Their ...

Haus of Stems Pro
United States
About 3 years using the app
Intuitive Shipping Inc replied May 13, 2024

Amazing! Thank you for taking time to share this thoughtful review and recommendation. We've very happy that you found us and we're glad to hear your experience with ...

October 3, 2024

Great App, Great Support, highly recommended.

DecoratorsBest
United States
About 1 year using the app
Intuitive Shipping Inc replied October 15, 2024

Thank you! We very much appreciate your recommendation and we hope that you'll reach out to our support team again should you run into any concerns or just have questions ...

July 16, 2024

Very easy software to use. Best of all their customer service is super friendly and very efficient. I wish all the apps we use would have the same customer service standard!

J&R Bicycles, Inc.
United States
Over 5 years using the app
Intuitive Shipping Inc replied July 25, 2024

Thank you! We very much appreciate the kind words about our team, and we're happy to hear your experience with Intuitive Shipping has been such a positive one. If you have ...

July 10, 2024

This is a terrific app that has tackled all our needs! It's a simple tool with the ability to handle complex rules and despite a high learning curve at times, I've found they have good doc guidelines and an even better support team who have been available at short notice to jump on calls or discuss in-depth and promptly via email. It's a no-brainer decision to use this app if you have complex ...

Strength Shop
Germany
About 3 years using the app
Intuitive Shipping Inc replied July 25, 2024

Thank you for taking a few moments to share this! We're so happy to hear that Intuitive Shipping has helped you manage the complexity with your shipping requirements. We ...

April 25, 2024

This app is by far the best I've ever used. When I didn't understand the set up - they walked me through every step. When I needed to make changes over a year later, they again responded almost immediately with the solution. The best part, is that they didn't have to "fix" anything - it was just pointing me to the answer, or clarifying things. Can't recommend this any higher - Simply the Best ...

5th Avenue Studio Supply
United States
About 2 years using the app
Intuitive Shipping Inc replied May 1, 2024

Wow, thank you for the recommendation! We know you have a choice and we're very happy you chose Intuitive Shipping.

We appreciate your feedback, especially your comments on ...

May 2, 2024

This is our favourite shipping app on the Shopify app store. We selected this app after testing several shipping Shopify apps since 2020. The user interface is simple to configure and is equipped with flexible cost adjustment options. It has been a great experience of using this app for the last 4 years.

We have two DHL accounts and Intutitive Shipping seamlessly integrates with both our DHL ...

Tadabbur Books
United Kingdom
Almost 4 years using the app
Intuitive Shipping Inc replied May 13, 2024

We very much appreciate you taking some time to share this with others. We know you have a choice. We're very happy that you chose Intuitive Shipping 4 years ago and have ...

July 29, 2024

This is a very good app; it satisfied all our needs.
Five stars to app and five stars to the support team too!!
Professional, fast and friendly!

Shop On Line Happy Casa Store
Italy
About 4 years using the app
Intuitive Shipping Inc replied August 1, 2024

Thank you so much for the kind words about Intuitive Shipping and our support team. It's great to hear that Intuitive Shipping is helping you succeed with shipping. If you ...

March 11, 2024

We migrated to using Intuitive Shipping after years of struggling with native Shopify shipping settings. This has really given us a lot more control over what and when we charge customers. The set up was a considerable effort due migrating multiple stores at the same time and due to the fact we ship to almost all countries from each store so had a lot of zones and prices to configure. However it ...

KILLSTAR - US Store
United States
6 months using the app
Intuitive Shipping Inc replied March 12, 2024

Thank you!!! We very much appreciate you taking time to share your experiences with others. It's great to hear that those experiences have been overwhelmingly positive. We ...