Intuitive Shipping , 424 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its advanced and customizable shipping solutions, including multi-box, domestic and international, and oversize items. They praise its Smartboxing feature and Scenarios function for their accuracy and versatility. The app's detailed input options for box dimensions, weight, and cost are appreciated for enabling precise shipping calculations. Merchants find the interface user-friendly and the customer support team responsive and helpful. Many report significant improvements in control over shipping charges, leading to time and cost savings. It's particularly recommended for businesses with complex shipping needs.
Refine
-
By rating
5-star company!
We tried a couple of different companies. However, onboarding was a mess.
With Intuitive, you speak to North American employees, who walk you through the process. Highly recommend
Thank you for the recommendation! It's great to hear your experiences with Intuitive Shipping have been so positive. Our support team is always here is you run into any concerns or just have a question.
Best regards,
Ron Anderson
Customer Experience Manager
Great product and even better customer service! Bravo!
Thank you for taking a few moments to share this! We appreciate the love! Please let our support team know if you have any questions about Intuitive Shipping or get stuck on something. We're here to help!
Best regards,
Ron Anderson
Customer Experience Manager
We found the app extremely useful for our not-so-simple set of delivery options. Very good customer service, although I've only had to ask them for help once or two times in over 5 years of using the app. Congratulations! I definitely recommend!
Thank you for the high praise and recommendation! It's great to hear that Intuitive Shipping is helping you manage the complexity with your shipping, and that you're getting the help you require when it is needed. Our team is always here to help if you have any concerns, or even if you just have a question about Intuitive Shipping.
Best regards,
Ron Anderson
Customer Experience Manager
This is a GREAT app for anyone needing to figure out shipping rates for their store. The support is beyond amazing. From the initial set up, to tweaks and changes along the way, as OUR needs changed, they are always almost instantaneously responsive. They understand that everything is urgent when it comes to your e-commerce business and respond accordingly. Special shout out to Paul who has been our go-to person since day one.
Wow, thank you for sharing this! We do appreciate the kind words, and it is great to hear that Paul and our support team have been giving you the support you need, from onboarding and setup through the evolution of your shipping. We take pride in the fact that Intuitive Shipping can handle just about any shipping scenario you can think of, so it's great to hear that as your needs change, Intuitive Shipping is managing it effectively. If requirments change again, or if you just have a question about something, please don't hesitate to reach out to us. We're here to help!
Best regards,
Ron Anderson
Customer Experience Manager
I have continuously gotten great support through this app. Frankly, our shopify store would be near impossible to run without the use of intuitive, and the entire team really does a great job of explaining things to make it a bit easier to navigate on your end. I really appreciate the effort they take1
Thank you for sharing this and for helping others make an informed decision. We're glad to hear Intuitive Shipping is up to the challenge of managing your shipping complexities. Should you have any questions or concerns in the future, please don't hesitate to reach out to our team. We're here to help!
Best regards,
Ron Anderson
Customer Experience Manager
Extremely supportive team behind this app!
We really appreciate you taking a few moments to share this to help others make an informed decision about Intuitive Shipping. Thank you!
Best regards,
Ron Anderson
Customer Experience Manager
Every time I reach out to customer service they are able to help me solve my problem in just a few clicks. I'm not super tech savvy, and while this app is super easy to use, we had a few products that required some help to calculate properly because of the way we needed to pack them. They were super helpful and FAST.
Thank you! We appreciate the love. It's great to hear that our team has been able to give you the support you need and the confidence that more complex aspects of your setup are taken care of. If you run into any concerns or just have a question, we're here to help!
Best regards,
Ron Anderson
Customer Experience Manager
Intuitive shipping is a great solution for us and the team there is easy to work with. We are thankful for their app!
We appreciate you taking a few moments to share this and help others make an informed decision. It's great to hear Intuitive Shipping has been an effective solution for your shipping needs. Please don't hesitate to reach out if the need arises. We're here to help!
Best regards,
Ron Anderson
Customer Experience Manager
I've been using Intuitive Shipping for several years now. It works very well for us. Support has always been quick and helpful. Highly recommended!
Thank you for this review and for your recommendation! We're happy that Intuitive Shipping has played a role in your shipping success these past few years, and we look forward to working with you for many more! We're always here to help whenever the need arises, so please don't hesitate to reach out to our team.
Best regards,
Ron Anderson
Customer Experience Manager
Our company has fairly complex shipping rules and this app made it possible! I have probably worn out this support staff with all of my inquiries over the last few years but they are so helpful and quick to respond! I've never received this level of support in any part of my professional and personal life. Would recommend to anyone!
Thank you! We very much appreciate the kind words and your recommendation. Keep sending in those inquiries when you need to. Our team is always here to help and ready for the challenge!
Best regards,
Ron Anderson
Customer Experience Manager