Reviews (443)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to streamline the checkout and shipping process, offering extensive control over shipping rates and scenarios for multi-box, domestic, international, and oversized items. It features smart boxing to optimize package sizes, seamless integration with carrier accounts, and real-time rate calculations. Exceptional customer support is frequently praised, with team members like Chelsey, Michael, Brandon, and Paul noted for their responsiveness and expertise. This app is valued for its reliable performance and comprehensive support, making it essential for businesses with complex shipping needs.

September 13, 2023

Michael was very helpful - I had an issue with shipping and they stayed in touch until it was all sorted. Great job thankyou.

The Creation Station Arts and Craft Shop
United Kingdom
Over 1 year using the app
Intuitive Shipping Inc replied October 3, 2023

Thank you for taking time to share this so others can make an informed decision! We appreciate it very much, and we're glad to hear Michael was able to resolve your issue. If you have any other concerns or even just a question about Intuitive Shipping, please don't hesitate to reach out.

Best regards,

Ron Anderson
Customer Experience Manager

October 18, 2023

Great product and even better customer service! Bravo!

Shamans Market
United States
Over 5 years using the app
Intuitive Shipping Inc replied October 26, 2023

Thank you for taking a few moments to share this! We appreciate the love! Please let our support team know if you have any questions about Intuitive Shipping or get stuck on something. We're here to help!

Best regards,

Ron Anderson
Customer Experience Manager

October 12, 2023

Intuitive shipping is a great solution for us and the team there is easy to work with. We are thankful for their app!

Two Step Performance
United States
Almost 2 years using the app
Intuitive Shipping Inc replied October 16, 2023

We appreciate you taking a few moments to share this and help others make an informed decision. It's great to hear Intuitive Shipping has been an effective solution for your shipping needs. Please don't hesitate to reach out if the need arises. We're here to help!

Best regards,

Ron Anderson
Customer Experience Manager

November 1, 2023

We hired them to set up the shipping for our store and honestly, they were absolutely fantastic. The app is working good and their knowledge is top notch. They are very accomodating and always happy to help and answer questions. Great company and people. I'd definately recommend this company and know you won't be disappointed.

Bisket Baskets
United States
About 2 months using the app
Intuitive Shipping Inc replied November 6, 2023

Thank you very much for your recommendation! We're so happy to hear that you took advantage of our Configuration Service, and that our team was able to get Intuitive Shipping set up and running for you. It's great to hear that everything is working as expected. If you have any questions or run into any concerns, please don't hesitate to reach out. Paul, Mike and our entire support team are here to help when needed.

Best regards,

Ron Anderson
Customer Experience Manager

August 20, 2023

Great shipping app and awesome support! They are very quick with support and offer a tonne of help with on-boarding and installation. It's a great app that I'd recommend to anyone!

The Graze Anatomy
Canada
5 months using the app
Intuitive Shipping Inc replied September 5, 2023

Thank you for the recommendation! It's great to hear that you're getting assistance from our support team when the need arises, and that your experience with Intuitive Shipping has been so positive. We're here to help, so please let us know if you need any further assistance or have any questions.

Best regards,

Ron Anderson
Customer Experience Manager

January 23, 2024

Great, knowledgeable, responsive support.

Firebird Furniture
United States
Almost 3 years using the app
Intuitive Shipping Inc replied February 6, 2024

Thank you for taking a few moments to share this with others. We appreciate the kind words! Please don't hesitate to reach out to our support team if you should need us again.

Best regards,

Ron Anderson
Customer Experience Manager

August 16, 2023

Great support, super quick and helpful. Worked closely with me to get us up and running. Thank you!

SEATOPIA
United States
3 months using the app
Intuitive Shipping Inc replied September 5, 2023

Thank you! We appreciate you taking a few moments to share this. We're happy to hear you've been getting speedy assistance when the need arises. If you have any additional questions about Intuitive Shipping or if you run into any concerns, please don't hesitate to reach out to our support team!

Best regards,

Ron Anderson
Customer Experience Manager

November 26, 2023

Super friendly and helpful support !

Le Noise
Canada
2 months using the app
Intuitive Shipping Inc replied November 30, 2023

Thank you for taking a few moments to share this! We're glad to hear your experiences with our support team have been pleasant and productive. We're always here to help if the need arises!

Best regards,

Ron Anderson
Customer Experience Manager

November 28, 2023

Extremely supportive team behind this app!

Naish.com
United States
4 months using the app
Intuitive Shipping Inc replied November 30, 2023

We really appreciate you taking a few moments to share this to help others make an informed decision about Intuitive Shipping. Thank you!

Best regards,

Ron Anderson
Customer Experience Manager

August 7, 2023

Amazing app, intuitive to use and does exactly what we need to. Michael was extremely helpful with the setup

LOFT
United Kingdom
About 3 hours using the app
Intuitive Shipping Inc replied August 11, 2023

Thank you for this! We appreciate you taking some time to share your experiences with Intuitive Shipping, and it's great to hear that it's giving you what you need. Michael and our support team are here for you should you run into any concerns or if you just have a simple question.

Best regards,

Ron Anderson
Customer Experience Manager