Reviews (489)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its detailed control over shipping rates and scenarios, enhancing cost management and customer checkout experiences. It features a scenario builder, smart boxing, and integration with platforms like ShipStation for complex shipping needs. The support team is praised for its exceptional service, including onboarding sessions and proactive assistance, making it a valuable tool for optimizing shipping strategies.
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You wont find a better shipping calculator. The setup might be a little hard to get into, but if you need any help just ask them. I was really stuck on one problem, sent an email, explained what i wanted, and the went into my inuitive acct and set up the basics so all i had to do was duplicate for different countries and shipping rates.
They are super friendly, problem solvers and helpfull.
Look no futher than Intuitive shipping
Wow, thank you for this! We really appreciate your kind words and recommendation. Shipping can be complex, and Intuitive Shipping can handle just about any situation you can think, so it's great to hear you're getting help quickly when the need arises. We're always here to help should you have questions or run into any concerns in the future.
Best regards,
Ron Anderson
Customer Experience Manager
This is a top tier app that handles extremely complex shipping requirements with ease. The app itself is a masterclass in design and functionality, the support documentation that is included is excellent and the customer support is the best you could ever ask for. My requirements were fairly complex and had to factor in many variables and I ended up needing a bit of help getting across the finish line and Paul from their support team was patient, responsive, and conveyed the information in a manner that was easy to follow and understand. At no point did I feel rushed, pressured or as a burden. 10/10 for the app and support, and easily worth every penny of the subscription. Quite literally can't express how impressed I am with this app and the team behind it.
Wow, thank you for the very kind words about Intuitive Shipping. Our entire team appreciates the high praise. It's great to hear that Intuitive Shipping is capably handling all of the complexity with your shipping requirements and that you're getting the help you need when it's needed. Our support team, including Paul, are always here to help you should you have a question or need more assistance in the future!
Best regards,
Ron Anderson
Customer Experience Manager
Absolutely love this company, their employees, and their customer service. They can help me figure out any shipping issue and I so appreciate them!
Wow, thank you!!! We love helping! Our team's top priority is to ensure you have the best possible experience with Intuitive Shipping, and it sounds like that's been the case so far. We know you have a choice and we're very happy you chose us! Please don't hesitate to reach out to our support team should you need us again. We're here to help!
Best regards,
Ron Anderson
Customer Experience Manager
I can't say enough good things about this app and the team behind it. I'm using it on two completely different high-volume sites that have very complicated shipping scenarios (several). This app handles it all. And does it well. Even better than the app is the support team behind it. Quick to help, and incredibly knowledgeable. I don't fully understand how they make it all work, but knowing they're there is a relief. I highly recommend this app based on my experiences over the past few years. And the customer service is the best I've experienced. When an app makes me look good to my clients, it's a win for everyone.
Thank you for the recommendation! We appreciate you taking a few moments to share your experiences with Intuitive Shipping so others can make an informed decision. It's great to hear you're getting outstanding support from our team and that our system is handling your shipping setup so effectively. Our team is always here to help, so please don't hesitate to reach out to us whenever the need arises.
Best regards,
Ron Anderson
Customer Experience Manager
The team at Intuitive have been extremely helpful in getting us up and running with our complicated shipping scenarios. They were always available to help answer our (many) questions and even followed up with us multiple times to make sure everything was running smoothly. We've only been using the app for a month or so but have had zero issues with integrating it into our Shopify checkout. Would definitely recommend.
We very much appreciate your recommendation! It's great to hear that Intuitive Shipping is helping you manage your shipping requirements so effectively and that you're able to get the support you need when it's needed. Our team is always here to help, so please don't hesitate to reach out to us!
Best regards,
Ron Anderson
Customer Experience Manager
Outstanding service and expertise!
We worked with Intuitive Shipping and Paul to implement a shipping solution for Cheeky Foods, and the experience was excellent. Paul exceeded our expectations, addressing every detail with efficiency and providing clear solutions.
Thanks to his expertise, we now have an efficient and reliable shipping system.
Highly recommended.
The app has been performing well so far. We did have a few niggles at first, but Chelsey was on hand to help us configure the app as per our needs.
Overall great, knowledgeable, friendly customer service and the app is performing great!
Thank you! We very much appreciate you taking some time to share this with others. We're glad to hear that your experience with Intuitive Shipping has been such a positive one and that you've been getting help when it's been needed. We hope that you'll reach out again should the need arise in the future. Chelsey and our entire support team are on hand to help!
Best regards,
Ron Anderson
Customer Experience Manager
While a little complex at first, once you have an understanding of Scenarios Intuitive Shipping is a really powerful tool to have a super flexible shipping rate system. The support team are quick and helpful. Overall a fantastic product.
Thank you for taking some time to share this! We know that shipping can be challenging and that our system can handle a lot of complex requirements. We're happy to hear that your experience with Intuitive Shipping and our support team has been so overwhelmingly positive. Please don't hesitate to reach out to us should you need help in the future.
Best regards,
Ron Anderson
Customer Experience Manager
Great customer support. Quick to reply and help us navigate questions which required customized support. Highly recommend!
Thank you for the recommendation! We're very happy to hear that you're getting the support you need when it's needed. If you have any more questions or run into any challenges, please don't hesitate to reach out. We're here to help!
Best regards,
Ron Anderson
Customer Experience Manager
Worth every penny if you deal with unusual shipping scenarios, Paul was extremely helpful getting us set up how we needed, going above and beyond to make sure we didn't make any compromises.
Thank you for this! It's great to hear that Intuitive Shipping is managing the complexity with your shipping so effectively and that you're getting support from our team when it's needed. Paul and the rest of our team are always here to help should the need arise. Please don't hesitate to contact us!
Best regards,
Ron Anderson
Customer Experience Manager