Reviews (449)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping rates effectively, enhancing operational efficiency and profitability. It accurately calculates shipping costs and supports various scenarios, including dynamic pricing. The app integrates well with Shopify and platforms like ShipStation, offering customizable options. Merchants appreciate the responsive support team, available even during weekends, and user-friendly interface, making it accessible without technical expertise.

November 5, 2024

App works well for us and support is always fast and incredible. Great team.

Newair
United States
About 4 years using the app
Intuitive Shipping Inc replied November 14, 2024

Thank you! It's great to hear that Intuitive Shipping is working well and that your experiences with us have been so positive. We're happy to hear that you're getting support ...

October 4, 2024

Brandon in Support is wonderful. He walked us through a demo and was available to help with testing once we were ready. Any issues received attention right away. Quite happy so far.

Little Hippo Books
United States
18 days using the app
Intuitive Shipping Inc replied October 15, 2024

We appreciate you taking time to share this. Thank you! If you should need us again for anything, please don't hesitate to reach out. Brandon and our entire support team are ...

August 26, 2024

Technical support is super quick and very helpful! I've used them a couple times and they've been clear about how to fix my problems.

Fat Bob's Garage
United States
About 1 month using the app
Intuitive Shipping Inc replied August 28, 2024

We very much appreciate you taking a few moments to share this with others. Thank you! It's great to hear that you've been getting the help you need when you run into an ...

September 9, 2024

It's an excellent app, and the customer service is great and fast!
I am very grateful to have found this app.

The Bottle Depot
United States
Over 1 year using the app
Intuitive Shipping Inc replied September 16, 2024

Thank you for taking a few moments to share this! We appreciate your kind words about Intuitive Shipping and our support team and we're happy you found us, too! Please don't ...

August 26, 2024

Good at predicting package sizes. Support is very helpful

international-filter-products
United States
About 2 years using the app
Intuitive Shipping Inc replied August 28, 2024

Thank you for taking a few moments to share this. We really appreciate it! If you need assistance again in the future, please don't hesitate to reach out to us. Our support ...

August 15, 2024

Amazing app, incredible customer service

Acoustic Centre
Australia
Over 3 years using the app
Intuitive Shipping Inc replied August 19, 2024

Thank you for taking a few moments to share this! We appreciate your feedback and we hope that you'll reach out to our support team again should the need arise.

Best regards, ...

Edited December 26, 2024

Their app worked better for us than the standard settings in Shopify, by far. Their support is incredible. They went above and beyond to make sure the app worked as we needed it to, even following up with me on a Saturday. The app works perfectly and sold me on the features and settings, but their support OVER SOLD ME. Highly, highly recommend this app!

Dec. 2024 Update: Still highly recommended. ...

Sibu Seaberry
United States
Over 4 years using the app
May 2, 2024

This is our favourite shipping app on the Shopify app store. We selected this app after testing several shipping Shopify apps since 2020. The user interface is simple to configure and is equipped with flexible cost adjustment options. It has been a great experience of using this app for the last 4 years.

We have two DHL accounts and Intutitive Shipping seamlessly integrates with both our DHL ...

Tadabbur Books
United Kingdom
Almost 4 years using the app
Intuitive Shipping Inc replied May 13, 2024

We very much appreciate you taking some time to share this with others. We know you have a choice. We're very happy that you chose Intuitive Shipping 4 years ago and have ...

June 13, 2024

Intuitive Shipping is an amazing tool for any SMB that wants to improve how they ship. More importantly, their support team (shout-out to Paul) is amazing and able to resolve any issues quickly.

Reperch
United States
Almost 4 years using the app
Intuitive Shipping Inc replied June 20, 2024

Thank you! We appreciate you taking some time to share this with others, and we very much appreciate the kind words about our support team. Paul and our entire team are here ...

Edited August 21, 2024

EDIT: Following up on our review after 6 years, and Intuitive Shipping is still serving our needs well. There have been many improvements since we started using the app, and Intuitive Shipping has kept up even as our shipping rules have gotten more complicated. And their support team is still as helpful as ever. I highly, HIGHLY recommend this app!

ORIGINAL REVIEW: Dang, is this ever a powerful ...

Fun Services Canada
Canada
About 3 years using the app