Reviews (386)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its professional, customizable invoices and efficient email automation. It's praised for its affordability, with free invoices for small businesses, and its ability to manage VAT for EU customers. The customer support team, especially Harun, Amol, Vijay, and Bhavik, are frequently recognized for their prompt service. It's recommended for both casual use and businesses of all sizes.

August 25, 2021

The app is very responsive! The only thing I can suggest is: When we try to send emails for invoices to the customers, it will be better to preview it before sending the email automatically.
Otherwise this is a very good app.

Happy Kalimba
United States
About 17 hours using the app
April 16, 2023

great support, great app which does something shopify should be doing but doesn't.

highly recommend

Whatsie
Australia
39 minutes using the app
Edited February 21, 2023

This app has fast and great customer service. It is easy and extremely affordable. The option to put in a customers' own P/O number for their reference is an extra that I wasn't sure I would be able to find (it carries the note over from the Shopify order into the invoice). Thank you!

Re-Loved Apparel Wholesale
Australia
28 minutes using the app
April 25, 2019

Amazing costumer service! Yash has been helping me every single day! This is an excellent app that links with all of the recommended before! HIGHLY RECOMMENDED!

leblueyestore
Mexico
22 minutes using the app
Edited July 8, 2020

I'm giving my experience 5 stars. It was easy to update and navigate. I picked the free offering so I'm hoping it works for my basic needs.

SIX-37 HOME
United States
20 minutes using the app
June 23, 2020

need to translate it into french but the app is awesome, I am sure this will be a must have in the next couple of weeks

Medic Posture
France
19 minutes using the app
MLVeda replied July 8, 2020

Thank you for your review. Now you can create in french language as well.
Have a great day.

August 12, 2020

This app was super easy to set up, well thought out! I also love the friendly touches in their communication.

MaaiDesign
Australia
17 minutes using the app
MLVeda replied August 13, 2020

Thank you very for your kind words.

September 25, 2020

The best app for invoices. Wonderful experience. Glad we found it! Enjoying everything about it. :))

Kansa Organics
United States
13 minutes using the app
January 27, 2021

Invoice Hero is easy to setup. They have lot of designs matching my business. Their support is quick and awesome.

Aacute Curated
Australia
11 minutes using the app
April 25, 2022

Useless app, no customization available, terrible customer service, can't help at all with an absolutely simple task.

„krepšas“
Lithuania
About 5 hours using the app
MLVeda replied April 25, 2022

Hi Lukas,

I am Reshma, Customer Success Manager at MLVeda - Invoice Hero Team

Invoice Hero app provides a list of invoice customization in the app's admin. Also, the technical team is trying to meet all the expectations of the store owners and readily working to provide all possible customizations for the invoices.

However, we are sad to know that your experience of the app was not as expected and your requirements were not fulfilled at the moment.

The team is already working on the mentioned customizations and as informed by agent JayaKrishnan it will be available in the upcoming versions of the app very soon.

Lukas, one of your requirements of regenerating the old invoice is possible by reinstallation of the app(for now). Do let us know at support@mlveda.com if you wish to give it a try and we will be there to assist you!

Cheers,
Reshma
Customer Success Manager | MLVeda