Overall rating
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, customizable invoice templates, and automated generation feature. It's ideal for small businesses, offering 50 free invoices per month. Merchants value the ability to add logos and VAT to invoices, and its compliance with international regulations. The app's feature of sending invoices in the customer's payment currency is also praised. Many commend the responsive customer support and the convenience of the live chat feature. It's highly recommended for its time-saving capabilities and ease of use.

March 31, 2023

This is a great working app with fantastic people behind it. App has everything we needed: automated invoices, ability to design the look how we want it and the VAT field that makes it easier to put VAT on the invoice without having to put it manually into notes.
Although the VAT field is in the cart page ( not checkout- that's a shopify issue) it still works great and we had no issues with it.
But what I loved the most about this whole experience is the customer service. The people are so helpful and respond within hours or even minutes. They explain everything easily, answer all the questions and give helpful advice.
I highly recommend this app for everyone who is looking for what I described above, definitely a good choice!

29 days using the app
May 10, 2023

This app is truly the best, and I have tried many!
I love the easy customisation, and having 50 free monthly invoices is excellent for my micro start-up business.

The customer service is always quick and very helpful! I love how they have a live chat button inside of the app. Today I spoke to Harun, that helped me find where to change my logo image, and they only took less than a few minutes to get back to me. Thank you for your excellent customer support and for creating such a great app!

Fragrance-Free Products
4 months using the app
July 5, 2023

The Invoice App offers a user-friendly interface that makes creating and sending invoices a breeze. With its intuitive features, I was able to generate professional-looking invoices within minutes. The app also provides customizable templates, allowing me to personalize my invoices and add my business logo for a more polished look.

I would also like to extend my gratitude to Sonali from the customer support team. Her assistance was invaluable in helping me navigate through some initial setup challenges. She provided prompt and friendly support, addressing all my queries and ensuring a smooth experience.

3 months using the app
Edited February 21, 2023

This app has fast and great customer service. It is easy and extremely affordable. The option to put in a customers' own P/O number for their reference is an extra that I wasn't sure I would be able to find (it carries the note over from the Shopify order into the invoice). Thank you!

Re-Loved Apparel Wholesale
28 minutes using the app
July 26, 2023

I love the look of the invoices and it has so many customizable features. I inquired about removing some columns off the layout and Uchit helped me out a lot and went through things step by step. We weren't able to remove everything but it still looks great.

The New You Miracle Band
United States
About 6 hours using the app
Edited April 26, 2023

After some struggles trying to contact support, I was able to get the necessary support to help solve my issue. The team was friendly and attentive, so I'm certain that the lack of communication initially was in error, and not a lack of attention by the team at Invoice Hero. I would very much recommend their app.

Beyond Aero
United States
About 1 year using the app
MLVeda replied April 11, 2023

Hi admin,
Thank you so much for your feedback. Yes, there was some error and we have captured that. We will resolve it asap.

We are continuously working to serve the best and are glad to know that we were able to rectify the situation and provide you with the necessary assistance. Your positive experience and recommendation will likely be helpful. If you have any further questions or concerns, feel free to let us know at support@mlveda.com!

Happy Selling!
Best Regards,

October 21, 2022

Highly recommend this app! We used Invoice Hero to create beautiful looking Invoices for our Shopify business. It is such an easy app to use and they have online chat help ready to go! Sonali was super helpful and responded to my requests so promptly> Thanks Invoice Hero!

SUP Warehouse Melbourne
16 days using the app
June 30, 2023

They have a great customer service when I needed help. I highly recommend it to create and send invoices. Very clear, simplified settings to adjust according to the shop's needs.

Bio DoUgh
Over 2 years using the app
January 16, 2023

Great app, easy to set up. Does exactly what it promises. Jatin provided excellent support with a customization. Will recommend to anyone.

5 days using the app
September 30, 2022

A great app if you need to add invoices to your confirmation emails. Jayakrishnan helped me a lot during the installation and made sure everything works smoothly. Highly recommended!

About 3 hours using the app