No customer service, no help! Finally I decided to remove the app. Why post an app and no customr service??
We're sorry to hear you are having issues with our app. This is the first time we hear from you. I guess somehow your message could not be delivered. So sorry for our late reply, we usually reply to support tickets in a couple of hours.
We'll do our best to help you. Could you please check your inbox again? We have just sent an email to you.