Reviews (110)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing operational efficiency and reducing packing errors, which saves costs and boosts customer satisfaction. It supports multi-order fulfillment and features digital picking, order verification, auto-generated shipping labels, and barcode scanning for accuracy. The app integrates well with Shopify and platforms like StarShipit and Sendcloud. Merchants appreciate its reliable performance for various scales of operations and the responsive customer support that often resolves issues within 24 hours. Regular updates and new features, driven by merchant feedback, highlight its commitment to continuous improvement.

November 6, 2024

I've been using Ipacky for months and its great- it solved many problems for us, incorrect picking, DPD labels printed when they shouldnt be, address issues and just general ops

The support is amazing, but by email and on calls

highly recommended

The Fat Butcher
United Kingdom
Over 1 year using the app
iPacky replied November 8, 2024

Thank you so much for your excellent feedback!

November 4, 2024

Working really well for us - took a little while to get set up and work through the teething issues but we are a complex store with 400+ SKUs and using bundles.

David was with us throughout the implementation and has been very quick and responsive. And we have removed all packing errors!

I recommend this app.

Dry Drinker
United Kingdom
2 months using the app
iPacky replied November 5, 2024

We're happy to help 😁

August 23, 2024

we have been using the app for over 8 months now and extremly happy with it - the support always replies very promptly (very helpful when setting up the app) and there are constantly updates that add new features and improve the app. We highly recommend this app!

GRAZIOSA B2B
Romania
8 months using the app
iPacky replied August 24, 2024

Thank you so much for your excellent feedback!

August 11, 2024

We’ve been using iPacky for over 2 years now. The product is user-friendly and has significantly boosted our efficiency! We recently set up a second location and needed help from customer support. They responded promptly and were very helpful. Highly recommend iPacky to everyone looking to streamline their operations!

A&A Asian Food Store
Estonia
Over 2 years using the app
iPacky replied August 13, 2024

Hi! We're glad that you're satisfied with iPacky.

October 19, 2024

The owner/creator is very professional and responsive. Also open for new ideas to improve the software.

Armastus
Palestinian Territories
5 months using the app
iPacky replied October 23, 2024

Thank you so much for your nice review!

August 8, 2024

The Ipacky app has truly revolutionized my packing routine. One feature I particularly love is the ability to confirm items before bagging them. This has been a game-changer for me!

Before I started using Ipacky, I often found myself second-guessing whether I had packed everything I needed. With Ipacky, I can easily check off items as I pack them, ensuring nothing is left behind. The confirmation process is smooth and intuitive, allowing me to review and finalize my packing list with confidence.

Black Forest
United States
3 months using the app
iPacky replied August 10, 2024

We're so happy that you have improved the picking&packing process!

October 2, 2024

Amazing app, David was super helpful is walking me through how to set it up. Super seamless once you get the settings adjusted (location, jumping back into shopify after the order is checked/fulfilled to print the label). Thank you again exactly what we've been looking for!

TOROLINE
United States
5 days using the app
iPacky replied October 3, 2024

Great to hear that you're satisfied with iPacky!

August 13, 2024

Fantastic app that has drastically increased productivity, efficiency and accuracy within our business.

The support offering is one of the best I have encountered for a shopify app. David is very helpful and will work with you to set the app up in the best way to suit your business.

Fresh Meat Packs UK
United Kingdom
About 2 months using the app
iPacky replied August 15, 2024

Thank you so much for your great review! We have enjoyed helping you along.

August 15, 2024

Great app! David made a couple small changes for us so that iPacky worked with our very specific workflow. Packing errors have now gone to near zero. Very happy

Fit Food Perth
Australia
25 days using the app
iPacky replied August 17, 2024

Thank you so much!

July 24, 2024

We were delighted to find Ipacky, the product is comprehensive, installation easy and the support and aftercare second to none. Thanks to David and everyone involved. Excited to work together more in the future

Charterhouse Aquatics
United Kingdom
5 months using the app
iPacky replied August 10, 2024

Thank you so much for your great review!