Reviews (89)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
May 10, 2024

iPacky is an absolute pleasure to work with and has offered a great solution for picking and packing. Since we work with and ship frozen products, our packing and shipping process requires a high level of efficiency. Together with the excellent support from iPacky, we were not only able to fulfil our requirements, but also improve our packing times and routes.
We highly recommend this app!

BARFER'S
Germany
12 months using the app
iPacky replied May 14, 2024

It has been a great pleasure to help you transition to Shopify and improve your workflow and efficiency. And thanks for the great review!

April 11, 2024

We are having such an amazing experience using this app. Not only that this app supports our order fulfilment process and reducing errors significantly, but also, the support has been amazing! They have been responding promptly solving our questions and concerns which helped us taking the fulfillment process to a step further. We have tested a few other similar apps but found ipacky the easiest and flexible among all. So glad we found this tool! Would definitely recommend!

ARMOR THE POOCH
Canada
11 months using the app
iPacky replied April 12, 2024

We're so happy that you're satisfied with iPacky. And for your excellent review!

May 10, 2024

We have been using Ipacky from the start, no complaints, excellent system - support is great

Pole Junkie
United Kingdom
Almost 3 years using the app
iPacky replied May 11, 2024

It's been a pleasure to have you as a client for such a long time!

March 29, 2024

When we were adopting a fulfillment app, we had a few choices. I'm surprised this one doesn't have hundreds more strong reviews! iPacky stood out with it's easy-to-navigate interface with many features. The overall look is sleek, understated and distinct from other browser-based software I've used, in a good way.

There's a ton of features and I was quickly able to identify the ones we needed. The various settings felt a little spread out at first, but the designer is good about scheduling a video demo with new customers. A few days ago I reached out to their support with a couple questions and got a response back in less than 24 hours. (With those questions addressed, we officially have no issues with the app and I have 0 reasons to not leave a 5-star review.)

Definitely feels like this was designed by someone familiar with how Shopify works and crafted solutions that can apply to a variety of businesses. Obviously, it's nice to use a service with such dedicated support. I won't have to be worried about him not knowing about the latest patch or changes.

It's been about 3 months and we're already checking all our direct orders via iPacky (and some larger wholesale orders too) and regularly sorting 100-300 orders a week into batches. Thanks iPacky!

Cantrip Candles
United States
2 months using the app
iPacky replied March 31, 2024

Thank you so much for your very good and detailed review!

April 24, 2024

Ipacky has been extremely impactful for our Direct-to-Consumer fulfillment process. As a company that sells many single-item products, we are now able to pick and fulfill multiple orders at a time with less errors and more efficiency. The integration was seamless, and the support team was always available to assist with questions. Highly recommend this app!

uniball
United States
3 months using the app
iPacky replied April 26, 2024

Great that iPacky is helping your business. And thank you for the great review!

May 28, 2024

IPacky is a lifesaver and one of the best apps out there. We use it for our picking, packing, and fulfillment processes across our entire business. It's truly one of the best apps for this purpose. The developer is also very helpful and hands-on

Washington Vapes Wholesale
United Kingdom
10 months using the app
iPacky replied May 31, 2024

We're happy that you're happy with iPacky😁

April 21, 2024

Good software, easy to set up and convenient to use. Good app supports as well, usually get back to us in one day.

With ipacky, we can have our items scanned when dispatching and it help catch some picking errors. Reduced our customer services time.

Aid Station
Australia
About 2 months using the app
iPacky replied April 23, 2024

Thank you so much for your excellent feedback!

April 26, 2024

We are super happy with this app. I am sure it has WAY more functionality than what we need, but it has reduced our fulfillment errors to basically zero on a thousand orders.

HelloAmino
Canada
3 months using the app
iPacky replied April 29, 2024

Great to hear that iPacky helps your business!

May 29, 2024

This app is really great, it helps us have accuracy in all our packing. We really love it and will continue to use it.

Loshen & Crem
Canada
2 months using the app
iPacky replied May 31, 2024

Great to hear that you're satisfied with iPacky!

February 27, 2024

Good for small business packing needs of scanning items to ensure order correctness. Helpful tool that allows multi-order picking into multiple containers as well.

Cardshellz
United States
6 months using the app
iPacky replied February 28, 2024

Thank you for using iPacky.