Reviews (116)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for boosting operational efficiency, especially in managing multiple locations and increasing shipping capacities error-free. Features like item confirmation, digital picking, and auto-generated shipping labels reduce errors and support a paperless process. Additional functionalities like product photography pre-packing and dedicated warehouse staff logins ensure order accuracy. The app is user-friendly, integrates well with Shopify and other platforms, and offers responsive support and regular updates.
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I installed the app to evaluate it with the understanding that it was free below 50 orders. Don't leave it installed as if you go over 50 orders in a month, including POS orders, it will upgrade you to $19.99/mo without warning.
The developer was unsympathetic and refused to refund even though we never used the app. I have not had this experience with other Shopify apps but I am now uninstalling any app I am not using.
Hi. We're sorry to hear that you feel this way. You had the app installed for almost a year, and then you wanted full refund of the whole period. Even though you did not have any issues with the app or functionality. The pricing documentation is very clear on this matter. That it's based on the total shop orders, but the usage billing is charged for only the orders that you check in iPacky (which you were never charged). The monthly subscription kicks in when the store has more than 50 orders/month, as your store had. The fact that you had the app installed but did not use it much cannot be blamed on us. And during the whole period you had the app installed, you did not check the Shopify billing.