Reviews (111)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for improving inventory management and reducing order errors, highlighting its user-friendly features like product location and item scanning. They praise the robust customer support and the app's seamless integration with Shopify and platforms like Sendcloud and StarShipit. Additional features such as digital picking and auto-generated shipping labels have streamlined operations, making it cost-effective and suitable for both small and large businesses.

May 29, 2025

We've been using this app for several months now and we are more than happy with it. The set up was easy and straightforward. The support we received from the company was extensive with a less than 24 hour response time. Efficiency gains through its functionality have been significant. All functionalities are well thought out and cover all of our needs.

One Stop German Shop
United States
3 months using the app
April 11, 2025

ipacky has been great in streamlining operation in terms of order packing and order fulfilment. And it has been a helpful service that integrates with Sendcloud offering 3PL services, lacking within Sendcloud

THE BARN Coffee Roasters
Germany
Over 1 year using the app
March 11, 2025

The app works as it should and I haven't had any issues with its functionality. My only thought is the UI is a little hard to look at, and if they designed it in a way that was similar to the already familiar Shopify UI, it would be perfect.

ProSwag
United States
5 months using the app
March 3, 2025

Easy to set up and use. This helped us reduce errors with our order packing.

I went in and replaced the stock error sound with a clip of flatulence I found, and that has really improved morale among the team; would recommend.

Flyboy Accessories
United States
Over 1 year using the app
iPacky replied March 5, 2025

Thanks for your great review! And we appreciate the tip about sound 😂

February 3, 2025

We've been using iPacky since 2023, and it has been highly effective in helping us maintain organization within our inventory. While the dashboard and admin interface weren’t the most user-friendly at first, the customer service and instructional videos made everything clear and easy to navigate.

There are many features we haven’t utilized yet at our small business level, so it’s great to know there’s room to grow with this app. For our setup, we use an Android-based device with a scanner and rely on iPacky for every order we pick. This has significantly reduced order errors and made it easier for new employees to locate our diverse range of products, thanks to product location feature.

We’re very happy with iPacky and plan to continue using it!

Johnny Jigs
United States
Almost 2 years using the app
iPacky replied February 10, 2025

Thank you for this constructive and detailed review! Glad to have you on-board.

May 21, 2025

Works perfectly, outstanding support, and a game changer for our company thus far.

SeaSucker EU
Netherlands
7 months using the app
May 6, 2025

Fantastic app. Really helped our busienss with packing orders.

Pitstop Nutrition
United Kingdom
9 months using the app
February 19, 2025

This app has been very useful for reducing errors in packing, as well as helping with time tracking for fulfillment. Highly recommended!

Canon Press
United States
6 months using the app
iPacky replied February 21, 2025

We're happy that you're happy with iPacky. Thank nyou so much for the review!

February 14, 2025

Excellent app that handles any aspect and criticalities in the packing flow but above all very efficient assistance from David, helpful and solving on any customization request

SPECTRUM
Italy
2 months using the app
iPacky replied February 16, 2025

Thank you so much for your excellent feedback!

January 15, 2025

When we thought about implementing it we would have never thought that it would help us so much. The functionality is awesome and its suitable for more simple logistics as well as professional complex tasks/packing procedures.

Absolute gold. Btw, all the reviews here write that the support responds ultra fast and its True.

Balloony.pet
Germany
About 2 months using the app
iPacky replied January 16, 2025

Thank you so much for your great review! We're happy to help.