Reviews (110)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing operational efficiency and reducing packing errors, which saves costs and boosts customer satisfaction. It supports multi-order fulfillment and features digital picking, order verification, auto-generated shipping labels, and barcode scanning for accuracy. The app integrates well with Shopify and platforms like StarShipit and Sendcloud. Merchants appreciate its reliable performance for various scales of operations and the responsive customer support that often resolves issues within 24 hours. Regular updates and new features, driven by merchant feedback, highlight its commitment to continuous improvement.

December 15, 2021

After using another very expensive app on Shopify to allow our team to scan and pick, I found iPacky and decided to make the jump. We are so thankful we did! The interface is easy to use, the scanning is fast, the orders automatically sync from Shopify into iPacky and now they offer the ability to assign Bin Locations to each product by either importing them or scanning the product and manually entering data. You can also sort your pick slips by SKU, Bin Location and other options. The support team in phenomenal! They answer questions in a very timely manner and have even implemented suggested changes we made to the app that they felt would be beneficial for all users. If you are looking for an affordable app that allows your team to scan and check products as they pick, definitely try iPacky! It's worth the money.

LA Balloons
United States
About 2 months using the app
iPacky replied December 15, 2021

Thank you so much for the excellent review explaining how it helps your business! As always, just contact us if anything.

October 23, 2023

Virkelig god service og nemt plukkesystem.

Havde store udfordringer med check og pluk af ordrer, som betød mange fejlpluk-ordrer både i antal og produkttype. Vores setup er Shopify og Webshipper, som fragt-handler, så det var vigtigt at finde en løsning, der kan integrere med Webshipper. Fra vi fik installeret IPacky, som hjælper med at checke, plukke, lave partial fulfilment, og kommunikere med vores lagerpersonale, har vi reduceret fejl-pakker til >0,1. Print af ordrer-sedler, scanning og check foregår problemfrit. Godt for forretningen.

MT Health
Germany
About 1 month using the app
iPacky replied October 24, 2023

Hei! Det var en glede å hjelpe dere til ett bedre system. Takk for god omtale.

June 11, 2021

Ipacky really helps us minimizing packing orders. Especially the feature of virtual barcodes, orders tags helps us by optimize our processes. It's a great app which we really recommend. Especially the service from David is great!

Oh My Guts
Netherlands
About 1 month using the app
iPacky replied September 22, 2021

Thank you for your review and recommendation!
We are glad to hear that the app is useful to you and that you are happy with our support.
Please feel free to contact us anytime for any further assistance.

Best,
Team iPacky

October 29, 2021

Diese App erfüllt all die Kriterien die eine Fullfillment App haben sollte. Es ist unser Add-on für Sendcloud und ist einfach soo praktisch. Wir versenden seit ipacky fehlerfrei. Auch bei hohen Massen gibt es keine Fehler in den Paketen. Alles wird eingescannt und man kann von verschiedenen Packstation -zeitgleich- arbeiten. Der Custom Service David ist TOP und sofort erreichbar.

NAILD.de
Germany
25 days using the app
iPacky replied October 29, 2021

Hallo Nail.de,

Vielen Dank für das nette Review! Wir freuen uns immer, wenn wir weiterhelfen können.

Weiterhin viel Erfolg!

Liebe Grüße,

das iPacky Team

March 28, 2021

Perfect for (almost) eliminating order picking errors. Good range of options to tweak for your setup. Virtual barcodes are a great way to ensure Kits and Multi-Packs include every item required. iPacky is much cheaper than some alternatives we explored which wanted a $500 setup fee.

Beauti
New Zealand
24 days using the app
iPacky replied September 22, 2021

Thank you so much for your great review. We built this app for your convenience and will add even more options!

Please feel free to contact us anytime for any further assistance.

Thanks and Regards,

Team iPacky

April 13, 2023

I wish I found this app years ago. We have a very complex packing process that involves a handful of product checks and this app has enabled us to automate that process and provide useful information to our packers so that they can efficiently (and properly) pack orders. Furthermore app is very easy to use and has tons of customization options to meet various needs.

Support has been incredible - I was able to schedule a meeting to get a quick app tour and properly set up, and any further questions I had were answered quickly and efficiently by email.

All around a great app!

Best Key Supply
United States
23 days using the app
iPacky replied April 13, 2023

Thank you so much for your detailed and positive review. We're always happy to help!

October 28, 2022

iPacky is a very well built app. It's helped us make sure every outgoing shipment is accurately prepped and packed, and the serial number functionality is the best I have seen for any Shopify app. It works exactly the way that it should, and is highly customizable and reliable. Perhaps more importantly, iPacky is backed by a team that provides good support and is focused on future development.

Prevelo Bikes
United States
21 days using the app
iPacky replied October 28, 2022

Thank you for your excellent review. We are confident that the serial/batch registration functionality will help many more also.

December 20, 2020

Easy to use and nice interface with product images and description. Our pick and pack errors are now close to zero!

ManCave Grooming Limited
New Zealand
17 days using the app
iPacky replied December 20, 2020

Thank you for the great review and useful feedbacks.

Edited January 12, 2021

We've tried a few other scanning apps... (some better than others), but they all seemed to miss certain features or functionality that we were after. Then we came across iPacky. It had more features than the others, but.... The thing we love the most is that the company's CEO David actually listens to his customers, and has implemented, or is in the process of implementing new features that we, and others have asked for. 100% best customer service we have had. Keep up the awesome work!

i-Bead Inc.
Canada
15 days using the app
December 21, 2020

This is a great app which I totally recommand. It does exactly what I needed. We are now able to scan our orders so we wont have shipping errors any more. We tried 5 different apps and here are some reasons why we chose this one:
- App is working on Desktop and ipad
- One great function which we really like is that we can scan barcorde and/or SKU what is very useful for products with variants - We feel that this app is the clearest In the first step it was not possible to scan shipping labels but support was outstanding and they made it possible within hours.
Thank you very much!

kinderparties.ch
Switzerland
15 days using the app