Reviews (116)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for boosting operational efficiency, especially in managing multiple locations and increasing shipping capacities error-free. Features like item confirmation, digital picking, and auto-generated shipping labels reduce errors and support a paperless process. Additional functionalities like product photography pre-packing and dedicated warehouse staff logins ensure order accuracy. The app is user-friendly, integrates well with Shopify and other platforms, and offers responsive support and regular updates.

June 27, 2024

We have been using iPacky for 18 months now and it has been brilliant. This week we moved warehouse and had to set up another Shopify location.
David at iPacky was so helpful (and very fast). The transition was very smooth.
I would certainly recommend iPacky

We Are Fair Trade Ltd
United Kingdom
About 1 year using the app
iPacky replied June 29, 2024

We are more than happy to help. Thanks for a great review!

July 13, 2024

iPacky is an incredibly powerful tool for picking and packing. It has helped us double our shipping capacity while maintaining an error-free process. Although the numerous options can be overwhelming at first, once you adjust and set your conditions, you'll have a very efficient system.

We're utilizing the digital picking and order verification features, along with auto-generated shipping labels. This allows us to fulfill orders faster and more accurately than before. The use of tones and visual aids helps our staff quickly resolve any issues.

iPacky's dedicated login system is particularly valuable. It allows our warehouse team to operate independently of our Shopify store, reducing the risk of unwanted changes to orders and tags. This keeps everything organized and helps streamline our process flow.

iPacky is a reliable picking and packing solution. It keeps your operations smooth and efficient, whether you're working in-store or from a separate warehouse or both.

Privé Perfumes
United States
About 2 months using the app
iPacky replied July 15, 2024

Thank you so much for a detailed and amazing review!

July 24, 2024

We were delighted to find Ipacky, the product is comprehensive, installation easy and the support and aftercare second to none. Thanks to David and everyone involved. Excited to work together more in the future

Charterhouse Aquatics
United Kingdom
5 months using the app
iPacky replied August 10, 2024

Thank you so much for your great review!

November 1, 2024

Perfekt app og fantastisk support fra David!

Appen fungerer helt som den skal og har vært utrolig stabil og enkel å bruke. Alt fra installasjon til daglig bruk har gått sømløst, og vi har aldri hatt problemer. Når det kommer til supporten, er David i en klasse for seg! Han svarer raskt, er alltid hjelpsom, og det føles som om han virkelig bryr seg om brukerne sine. Vi kunne ikke vært mer fornøyde – det er rett og slett magisk å få hjelp fra noen som er så dedikert og profesjonell!

Game-On.no
Denmark
4 months using the app
iPacky replied November 2, 2024

Tusen takk. Det er veldig hyggelig å høre 🥳

August 15, 2024

Great app! David made a couple small changes for us so that iPacky worked with our very specific workflow. Packing errors have now gone to near zero. Very happy

Fit Food Perth
Australia
25 days using the app
iPacky replied August 17, 2024

Thank you so much!

March 29, 2024

When we were adopting a fulfillment app, we had a few choices. I'm surprised this one doesn't have hundreds more strong reviews! iPacky stood out with it's easy-to-navigate interface with many features. The overall look is sleek, understated and distinct from other browser-based software I've used, in a good way.

There's a ton of features and I was quickly able to identify the ones we needed. The various settings felt a little spread out at first, but the designer is good about scheduling a video demo with new customers. A few days ago I reached out to their support with a couple questions and got a response back in less than 24 hours. (With those questions addressed, we officially have no issues with the app and I have 0 reasons to not leave a 5-star review.)

Definitely feels like this was designed by someone familiar with how Shopify works and crafted solutions that can apply to a variety of businesses. Obviously, it's nice to use a service with such dedicated support. I won't have to be worried about him not knowing about the latest patch or changes.

It's been about 3 months and we're already checking all our direct orders via iPacky (and some larger wholesale orders too) and regularly sorting 100-300 orders a week into batches. Thanks iPacky!

Cantrip Candles
United States
2 months using the app
iPacky replied March 31, 2024

Thank you so much for your very good and detailed review!

June 26, 2024

We love using iPacky and it has been such a life saver! It is exactly what we're looking for in terms of order fulfillment and we couldn't be any happier! Thank you for an amazing app!

Juliet's Little Rose
United States
5 months using the app
iPacky replied June 28, 2024

And thank you for an amazing review!

September 16, 2024

Quick and very helpful service!

Laserox
Germany
2 months using the app
iPacky replied October 1, 2024

Thank you for your nice feedback!

July 18, 2024

Adding iPacky to our Shopify store has vastly improved the way we fulfil our orders. The picking and packing process is much more streamlined, and since we also now have scan and pack, order errors are a thing of the past. It was quick and simple to set up and the support is also very good, with quick responses to any questions we have had. A great app that we would recommend.

Friars
United Kingdom
About 1 month using the app
iPacky replied July 19, 2024

It's great to hear that iPacky has improved your fulfillment process. Especially since you're using our connector to Sendcloud.

May 10, 2024

We have been using Ipacky from the start, no complaints, excellent system - support is great

Pole Junkie
United Kingdom
Almost 3 years using the app
iPacky replied May 11, 2024

It's been a pleasure to have you as a client for such a long time!