Reviews (116)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for boosting operational efficiency, especially in managing multiple locations and increasing shipping capacities error-free. Features like item confirmation, digital picking, and auto-generated shipping labels reduce errors and support a paperless process. Additional functionalities like product photography pre-packing and dedicated warehouse staff logins ensure order accuracy. The app is user-friendly, integrates well with Shopify and other platforms, and offers responsive support and regular updates.

July 11, 2024

Great app , it makes our picking and packing so much easier and has speeded up our fulfilment. We’ve only been using it for 2 weeks and have found it easy to work with and we have now gone paperless with our orders which is an added bonus.
The customer service is very responsive and helpful also.

Goose Island
United Kingdom
About 1 month using the app
iPacky replied July 12, 2024

Thank you so much for your great review! Good to hear that you are satisfied.

July 5, 2024

Thank you to the Ipacky Team and support. We have grown quickly and were experiencing a lot of packing errors. Sometimes 4-5 orders a week and the cost was getting out of hand to re-ship and correct the packing issues. After we installed Ipacky we have gone down to no errors as each order MUST be scanned before shipping. We highly recommend this app as its saved us time, cost and headache!

Vape360
Canada
About 1 month using the app
iPacky replied July 8, 2024

We're glad to hear that iPacky helped you to get rid of those packing errors.

May 28, 2024

IPacky is a lifesaver and one of the best apps out there. We use it for our picking, packing, and fulfillment processes across our entire business. It's truly one of the best apps for this purpose. The developer is also very helpful and hands-on

Washington Vapes Wholesale
United Kingdom
10 months using the app
iPacky replied May 31, 2024

We're happy that you're happy with iPacky😁

April 21, 2024

Good software, easy to set up and convenient to use. Good app supports as well, usually get back to us in one day.

With ipacky, we can have our items scanned when dispatching and it help catch some picking errors. Reduced our customer services time.

Aid Station
Australia
About 2 months using the app
iPacky replied April 23, 2024

Thank you so much for your excellent feedback!

April 26, 2024

We are super happy with this app. I am sure it has WAY more functionality than what we need, but it has reduced our fulfillment errors to basically zero on a thousand orders.

HelloAmino
Canada
3 months using the app
iPacky replied April 29, 2024

Great to hear that iPacky helps your business!

May 29, 2024

This app is really great, it helps us have accuracy in all our packing. We really love it and will continue to use it.

Loshen & Crem
Canada
2 months using the app
iPacky replied May 31, 2024

Great to hear that you're satisfied with iPacky!

March 16, 2022

We have been using iPacky for almost 2 years now, and it's been great. It has allowed us to move all our fulfillment to a third party distribution center. The warehouse employees find it very intuitive and easy to use, and mistakes are rare. The developer is also extremely responsive to support requests and/or feedback - for example, he helped us configure both virtual SKUs and barcoding aliases to fit our use case.

PILLOWPIA
United States
Almost 3 years using the app
iPacky replied March 21, 2022

Thank you for your excellent review of iPacky. And being a long time (and one of our first) customers you have seen the development over time. And the feedback of third party fulfillment centers taking over with continuing the use of iPacky is especially important when the business grows.

November 17, 2021

Top customer service and expertise! Quick resolution on issues came up along the way! This app can really help mitigate human picking error during trial phase and now we decided go for it. Thank you David for being so patient answering every single question!

Covenant Christian School - Uniform Shop
Australia
Almost 3 years using the app
iPacky replied November 18, 2021

Thank you for your kind words and recommendation! We love to impress our customers with our technology and support. Being able to eliminate human picking and packing errors can make all of the difference in improving the customer experience and your workflow.

Again, thank you for your review, and please reach out should we be able to provide any further assistance. Happy packing!

Best Regards,

iPacky Team

Edited February 27, 2025

If you are looking for a picking app stop searching, this app has everything you need for a very-very reasonable price, with the best support/service you can imagine.
Out company had rebellion because they wanted to use the old not compatible picking app, but after 1 picking session all the employees loved how easy and fast the new picking system is.

Update:
Now we have around 4k orders monthly. We have a huge update, half of our site is changing (including half of the apps). Ipacky is still the best app, we can make custom workflows any way we want. Support is still the best.

Bio-Barát Biobolt
Hungary
Over 2 years using the app
iPacky replied August 8, 2022

Thank you so much for the excellent review. We're so glad to hear about your success.

February 15, 2022

I found this app while looking for a new system for our fulfilment and could not be happier. Easy to set up and the app ticks 99% of boxes that we needed. Any questions and feature requests David has replied promptly and efficiently. I would strongly recommend this app to anyone who is looking to improve or streamline their fulfilment operations.

Wild And Game
United Kingdom
Over 2 years using the app
iPacky replied February 20, 2022

It's been a pleasure helping your business grow.