Reviews (112)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for improving inventory management and reducing order errors, highlighting its user-friendly features like product location and item scanning. They praise the robust customer support and the app's seamless integration with Shopify and platforms like Sendcloud and StarShipit. Additional features such as digital picking and auto-generated shipping labels have streamlined operations, making it cost-effective and suitable for both small and large businesses.

March 16, 2022

We have been using iPacky for almost 2 years now, and it's been great. It has allowed us to move all our fulfillment to a third party distribution center. The warehouse employees find it very intuitive and easy to use, and mistakes are rare. The developer is also extremely responsive to support requests and/or feedback - for example, he helped us configure both virtual SKUs and barcoding aliases to fit our use case.

PILLOWPIA
United States
About 1 year using the app
iPacky replied March 21, 2022

Thank you for your excellent review of iPacky. And being a long time (and one of our first) customers you have seen the development over time. And the feedback of third party fulfillment centers taking over with continuing the use of iPacky is especially important when the business grows.

October 23, 2023

iPacky by Pick and Pack is an outstanding app! It truly simplifies packaging and shipping management. The interface is user-friendly, the features are comprehensive, and customer support is responsive. Thanks to iPacky, our company has gained efficiency and accuracy. A must-have solution for any logistics business. Well-deserved 5 stars!

Concept C. Shop
Canada
About 1 year using the app
iPacky replied October 25, 2023

Thank you so much for your excellent review!

July 14, 2023

This app has been tremendously helpful in assisting with our E-commerce grocery operations! The developers are very responsive and involved in providing solutions and fixes to accommodate a lot of our operation's unique needs.

The Virtual product feature has help us with managing and picking a lot of the unique grocery bundles we sell on our store.

The built in reports have also been super useful in monitoring and managing our outbound KPIs!

The interface is very intuitive so it's been extremely easy to train new staff on order picking.

10/10 money well spent! Would definitely recommend to any other operations needing some type of scanner picking tools!

Meridian Farm Market
Canada
12 months using the app
iPacky replied July 27, 2023

We're glad to help, and thank you for the excellent review.

February 19, 2024

Great support, easy setup and saves us a lot of time and has improved picking consistency.

ReDial
Australia
11 months using the app
iPacky replied February 21, 2024

Thank you! We're happy to help 😊

November 27, 2023

Muy buena aplicación para evitar errores al empacar y enviar los pedidos, el equipo de IPacky siempre ha respondido todas mis dudas y me han ayudado a ajustar la configuración de la app para usarla tal y como lo necesito, recomendado.

DTFLAB
Mexico
11 months using the app
iPacky replied November 29, 2023

Thank you so much for your nice words.

April 11, 2024

We are having such an amazing experience using this app. Not only that this app supports our order fulfilment process and reducing errors significantly, but also, the support has been amazing! They have been responding promptly solving our questions and concerns which helped us taking the fulfillment process to a step further. We have tested a few other similar apps but found ipacky the easiest and flexible among all. So glad we found this tool! Would definitely recommend!

ARMOR THE POOCH
Canada
11 months using the app
iPacky replied April 12, 2024

We're so happy that you're satisfied with iPacky. And for your excellent review!

March 4, 2023

This app is immensely helpful in both pulling orders by bin location in our warehouse and in verifying orders as we pack and ship. They provide lots of documentation and are very responsive to questions I have emailed them. This is money well spent for us in the savings we have in preventing errors in shipments (through the app we can barcode scan items for verification) and in the time savings in pulling orders by a bin location.

Off the Wagon Shop
United States
10 months using the app
iPacky replied March 5, 2023

Thank you so much for leaving a review. We're happy that your're satisfied with iPacky 😀

January 25, 2023

I was asked if i could write a review however iPacky and the developers do deserve the 5* review!! I was a little hesitant at spending the money on this app at first but we needed the ability to scan and check orders as they were packed, and now i wouldn't be without iPacky in our workflow. There's been a couple of features i have asked for and quickly they have been added!! There are many other features within iPacky, such as pick lists, which currently we don't use but i am looking at implementing them into our work flow and i'm sure they will only be an improvement to our workflow!

Thumper’s Pet Supplies
United Kingdom
10 months using the app
iPacky replied January 25, 2023

We're glad we could help your business

February 8, 2024

iPacky has made our warehouse so much more organized and has made pulling and packing orders efficient! The metafield bin locations and barcode scanning has made pulling orders much easier with less chance of human error. David did an onboarding call with us to help set everything up and gave us tons of great tips for how to use iPacky. The support is always very responsive and helpful with answering any questions we have. Highly recommend!

JapanLA
United States
8 months using the app
iPacky replied February 10, 2024

Thank you for your excellent review! We're glad that you're satisfied with iPacky and our support.

September 30, 2021

Beautifully intuitive app with a lot of great features that fit a modern minded and well run warehouse. If you're thinking about and wanting to get serious about organization, eliminating waste, and creating a happy employee and customer experience, iPacky is THE app to use. I've looked around and this one addressed my needs perfectly. The developer has thought about the best practices for running an efficient operation and they are constantly improving the app to fit the needs of a Shopify + fulfillment store. The installation and setup is incredibly easy and documentation is very detailed. We were able to train staff quite fast. It's comparable to an Apple product - it just works once you turn it on. If you experience trouble or have questions about the product, the developer is quite responsive and friendly. I rarely post reviews for a paid app, but my experience with the product and service was quite amazing. I whole heartedly support this app and vouch for it's useful features. Thanks iPacky!

Sukli - Filipino Grocery Online USA
United States
7 months using the app
iPacky replied October 1, 2021

Hello,

Here's David from iPacky. Thank you so much for your awesome comments, we're really happy to know that you love our app. Your feedback really means a lot to our team, and we have been trying our best to develop and improve iPacky to serve you and meet your demand.
We count ourselves lucky for iPacky users like you!

Please, don't hesitate to email us for any queries at support@ipacky.com.

Regards,

David
Founder of iPacky app