Reviews (131)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless Shopify integration, making order processing and scheduling straightforward. They highlight the reliability and timeliness of its pickup and delivery services, essential for customer satisfaction. The customer support team is noted for its responsiveness, with specific staff members often commended for their dedication. Competitive pricing, reduced shipping errors, and real-time tracking features are also highly valued, improving business operations and reducing Return to Origin (RTO) rates. The addition of dedicated account managers provides a personalized service, enhancing merchant satisfaction.
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We are very happy with Dedicated customer support from ithink logistics. All our queries are heard and solved pretty quickly. That's not all. They also take our feedback on how can they improve the service to make it better.
We are really happy with the service & the quick support we get from the representative Arbaz Qureshi and other staff. Overall it's been a great experience. Thank you Ithink team.
Easy to use, Service is also good & ithink logistic team is always available to solve every queries of us.
Big thumbs up for their services. I have been using iThink for more than 3 months for now and I have had 0 complaints since the day I started. Unlike other shipping companies(I made a switch from Shiprocket for this specific reason only) they have dedicated member to resolve issues. Special thanks to Sagar from Accounts and Sagar from Sales Team for quickly resolving any issues that I faced since the day I started here. If you're looking for a shipping aggregator that actually listens to you and helps with delivering COD orders and reducing RTO percentages in a country like India, this is the place for you.
Its a very nice app to use. Its smooth and has not glitches as well. Very easy to install as well. As of now have not faced any issues.
iThink logistics is good in terms of service. We get good support from ithink team and Dhara. Good in terms of delivery.
Best customer support they have given us key account manager. He is pretty skilled and can quickly resolve our queries. We are not left unheard.
Been using over the past 3 years! Really happy with their service from iThink logistics. Special thanks you dhara and team ( happy to work i ithink ) services is too good
Before iThink logistics, we tried using multiple platforms for delivery but could not get the desired result. Ithink logistics has exceeded our expectation. They're easy to use the website, and a detailed report has improved our delivery efficiency and saved us a lot of time.
Pay for seller is decent from ithink logistic and i have a great pride and i feel happy to work with ithink logistic and also i notice that good delivery services to the customer in less time. Feel happy to be a part of ithink logistic