iThink Logistics , 106 reviews

Overall rating
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its affordable shipping rates and user-friendly interface. They appreciate its seamless Shopify integration, excellent customer service, and efficient order processing. Standout features include a reduction in Non-Delivery Reports and Return to Origin by 10%, live NDR reports, and regular introduction of new features. Merchants also highlight the app's competitive rates, smooth pickup & delivery, and prompt professional support.

Edited December 2, 2021

Their Services are Good.The RTO rate is low with Ithink Logistics because they try to reattempt the undelivered product 5times, .
They always Response fast and try to solve the problem soon .
Over 1 year using the app
Edited August 31, 2021

We think that this is one of the stronger applications if you're looking for a shipping partner in India. Our favorite is the UI of this application. It is very clean and easy to navigate. It integrates well with your Shopify store, better than most of the other apps. We also like the support given by their team. They are quick to aid us and always ready to fix our problems. Our only current problem with this application is the slightly high RTO rates which we are working towards reducing with the help of the iThink Team. If that can go down, this app could really become an ideal application.

Athleisure Sports
11 months using the app
Edited January 5, 2021

Appreciate I-Think Logistics for the quick response, accurate reports, timely action on escalations and better performance than other competitive partners. However, there is always a scope for improvements and betterment. Thanks.

10 months using the app
January 12, 2022

As earlier I was using some other platform for shipping my products but faced so many problems regarding weight escalation and NDR reports which are actually very frustrating for all the eCommerce sellers. So now iThink logistics is a great platform that reduces my processing time for undelivered orders and gives me proper NDR reports With an automated process flow and also reduces RTO.

9 months using the app
May 4, 2021

Great app, prices are good compared to many other service providers. Only downside is the interface is not as user friendly and can be improved.

6 months using the app