iThink Logistics

We’ve been working with I Think Logistic for a while now, and the experience has been great. Their team is responsive, pickups are always on time, and deliveries are handled smoothly. It’s clear they understand how important timely shipping is for a brand like ours.

The tracking system is easy to use, and whenever we’ve had questions or small issues, their support team has been quick to help. It’s made our logistics process a lot less stressful.

I was using delhivery and i was fed up with it due to no POC and ticketing system. Then with ITL they give POC which is the best part as you can just drop a text or call and any concern of yours will be solved asap. My RTO ratio and fake attempts reduced significantly due to same, My POC Mr. Jilani has been very helpful for all concerns as well reattempts, escalated delivery all concerns are handled perfectly

We sincerely appreciate the support and coordination from the ITL team. A special thanks to Ashok Sir for his quick support and management, and to Arina Ma’am for her prompt and proactive assistance.

Their efforts have played a key role in ensuring timely deliveries and quick issue resolution for our team. Happy for this positive partnership

i have use this platform more than 1 month after i am writing this review. No Professionalism, they are not able to pickup regularly, 80% reverse order fake attempt and cancel, overall 12% delivery down, i have share delivery data of different platform for proof but they have no solution. always i receive answer "update you within... " but i never get update.

if you have ecommerce business please do not try this platform.

Very poor services for COD & prepaid shipment’s, no services provided for fake remarks by delivery agents. Just increase RTO due to no professionalism, cod remittances take upto 7 working days which is pathetic