iThink Logistics
- Pricing
-
Free to install. Additional charges may apply.
- Rating
- 4.3 (79)
- Developer
- iThink Logistics
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Empowering e-commerce businesses with efficient, stress-free shipping experiences across the globe.
iThink Logistics offers intelligent courier recommendations, dedicated support, and express delivery to help E-commerce sellers reduce returns and boost sales with features like same-day and Next-Day delivery, Buyer intent, WhatsApp order confirmation, etc. We handle the complexities so E-commerce sellers can focus on their growth. With iThink Logistics, eCommerce Sellers can ship orders over 29,000+ domestic India pincode and 180+ countries.
- Intelligent Courier Recommendation Automated Shipping Solutions
- Custom Branded Tracking Page Custom Shipping Label
- NDRAction with 6 steps
Languages
English
Works with
- Delhivery
- XpressBees
- Fedex
- Ecomm
- EKart
- Bluedart
Categories
Order management
Inventory management
Labels and packaging
Pricing
Free
Free to install
₹20/500 grams
All charges are billed in USD.
Reviews (79)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly praise this logistics app for its robust features and reliable service, particularly noting the responsive customer support and efficient delivery and pickup services. The user-friendly tracking system provides real-time updates, enhancing customer experience, while seamless Shopify integration simplifies logistics management. Features like ITL Connect+ automate business processes, reducing workload. Competitive pricing also helps in lowering operational costs.
AFTER SWITCHING TO "I THINK" OUR EXPERIENCE IS WOW . AND WE REGRET THAT WE SHOULD HAVE SWITCHED EARLIER BUT NEVER LATE IS BETTER .
THEIR CUSTOMER SERVICE IS EXCELLENT MS DIANNA RATHOD IS ALWAYS THERE TO HELP US IN ANY QUERY. SHE IS RESPONSIVE AND PROACTIVE IN RESOLVING ISSUES
COD REMITTANCE IS ON TIME . DELIVERIES IS ON TIME WITH ACCURATE TIME SHOWING TO CUSTOMERS. WEIGHT RELATED DISCRIPENCY QUERIES ISSUES SOLVED ON TIME.
OUR EXPERIENCE HERE IS FAR BETTER COMPARED TO SHIPROCKET SHIPEASE
OVERALL A GREAT EXPERIENCE HIGHLY RECOMMENDED
iThink courier is really good, they provide support throughtout the order journey their staff is trained and experienced.
Dianna our POC has been helpful.
Overall good experience.
My experience with I Think Logistics has been nothing short of a nightmare.
First and foremost, the company has unfairly withheld my ₹2000 account balance which I am due for a refund. Despite numerous attempts to follow up, they are deliberately refusing to process the refund. This is completely unacceptable and amounts to a clear breach of trust.
Secondly, the operational service is terrible. Their primary function, package pickups, consistently fails to happen. Shipments are delayed indefinitely because the assigned agents do not show up.
The customer service is non-existent, and the overall service quality is utterly useless. I strongly advise everyone to avoid this company. They are unreliable and hold customer funds hostage. I demand an immediate resolution and the refund of my ₹2000.
Support
App support provided by iThink Logistics.
Resources
Developer
Launched
September 30, 2020
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