Reviews (130)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless Shopify integration, making order processing and scheduling straightforward. They highlight the reliability and timeliness of its pickup and delivery services, essential for customer satisfaction. The customer support team is noted for its responsiveness, with specific staff members often commended for their dedication. Competitive pricing, reduced shipping errors, and real-time tracking features are also highly valued, improving business operations and reducing Return to Origin (RTO) rates. The addition of dedicated account managers provides a personalized service, enhancing merchant satisfaction.
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I've had an excellent experience with Ithink logistics and there client servicing team! Their dedication to providing top-notch service is truly commendable. Especially the new POC Ms. Avani has been outstanding, quick responding, cooperative, and always offering practical solutions. Their prompt responses and proactive approach make a real difference. Highly recommend their services!
Excellent Customer support Team with great backend support to have delivery shipped on time. Response time to solve Courier related issues is great. Friendly Staff and have a great attitude to solve issues with same day resolution. Happy with the communication of the support staff. Sales Team has helped us to get more benefits at a resonable rate and are open to connect us with 3rd party vendors to increase our business scope. Overall it has been a positive relationship with ITL who has always addressed our problems on time. special thanks to support staff Monica and Kajol who have been giving us exceptional backend support to have deliveries rectified.
IThink Logistic Quick Services LLP does not support new sellers. They disable accounts without any prior warning or communication. They also impose weight restrictions on new sellers without informing them in advance. After providing all my company's details, completing KYC, and paying ₹2000, they suddenly disabled my account one day without informing me.
Though their dashboard is good and easy. Order sync is also smooth.
Requesting you to refund the remaining balance in my account.
Kalpana at ITl Team is a backbone for not just her own company but more so for those she associates with. I can safely say.- Kalpana has been an integral part of the reasons why Soul Works has been able to scale up effortlessly with such a fanatic logistics relationship manager making!
Using ithink service since 3 years and my experience is great & All My parcels are taken care & Delivered on time!!
All my queries gets resolved at same day
Highly recommend everyone to use ithink service for better experience
Happy to work here with a smooth and elegant support. very friendly platform and the customer support is also up to the mark. Their response is very helpful and the TEAM MANAGEMENT is also very good. I recommend others to use this app as it is very easy and help you to do the smart work.
I would like to express my appreciation and gratitute for the services provided by your team.
I am particularly grateful to Miss Kajol Korgaonkar, who guided me in a very easy and professional manner whenever I encountered any issues.
Thank you for your time and efforts
I really liked the service of iThink
Fast service
Solve the problem quickly
Thank you pragati Mam And IThink Also
We have been using Ithink for our multiple brands, and they’ve been efficient with our logistics. They have made the operations easy for us with prompt service. Overall recommended!
The company is good ,I am using from last 2 years ,the team is good always help me with my queries,I will advice to get connect with them & also the manger bhakti id very helpful