iThink Logistics

Excellent Customer support Team with great backend support to have delivery shipped on time. Response time to solve Courier related issues is great. Team has helped us to get more benefits at a reasonable rate and are open to connect us with 3rd party vendors

Team is very flexible and go out of the way to solve customer logistics grievances and timely closure to imp tickets which are very critical to e commerce business

I highly recommed I Think Logistics to any new growing start up e commerce platform because there very few professional aggrigators in market like them who give personalised services and help in the growth of start ups which is very important

I wish them very good luck and keep up the good work

We have had a good experience working with iThink Logistics. The team is responsive and supportive, especially when it comes to resolving operational queries and shipment-related concerns. Their coordination during dispatch planning and tracking updates has been smooth.

Kalpana and Vishal from the team are very supportive. Thanks to them.

We’ve been using iThink Logistics for the past three years for our D2C brand, IYKA, and the experience has been excellent. Their service has been reliable and consistent throughout. A special mention to our dedicated service agent, Mr. Sujith, who has been doing a wonderful job—his support, responsiveness, and assistance make day-to-day operations much smoother.

The dashboard is simple, intuitive, and easy to learn, which makes staff training quick and efficient. COD settlements have always been timely, with no issues so far. Overall, iThink Logistics has been a dependable logistics partner for our brand, and we’re happy to continue working with them.

We’ve been associated with this logistics since 2024 and have had a good experience so far. The platform is easy to use, integrations work well with Shopify, and order processing has been reliable also Our POC Arina is helpful and responsive. It has definitely simplified our logistics operations.

we had a great experience with this third-party logistics service. Their escalation team is extremely responsive and helpful. Whenever there’s an issue or concern, they respond quickly and resolve the problem efficiently.

What stands out the most is their parcel delivery process, which is smooth and timely. Delivery times are consistently accurate, and parcels are always delivered within the expected timeframe, which is crucial for any business.

I would definitely recommend their services, especially if you need a fast and reliable delivery system!

We had a wonderful experience working with Avani during her time as our account manager at iThink Logistics. She handled escalations and order queries with impressive speed and urgency, always staying highly responsive on the WhatsApp group. Her proactive approach and ownership made logistics coordination smooth and stress-free for us. We truly appreciated her support and professionalism, and we wish her all the best for this well-deserved promotion. It was a pleasure working together!

NO.1 Logistics Partner In The Ecommerce Industries.
Excellent Customer Support.
Very Helpful Team, On Time Support.
Highly Recommended I Think Logistics To Any New Growing Start Up Ecommerce Platform Becasue No Extra And Fake Charges Of Any Kind Is Deducted.
Special Thanks To Priyanka Mam,Mayuri Mam And Pragati Mam From I Think Have Been Extremely Helpful.
The only request from our side is that Currently our firm is facing high RTO rating So could you please try to maintain this thing It would be great.
All the other services are okay without any doubt
Thank you

AFTER SWITCHING TO "I THINK" OUR EXPERIENCE IS WOW . AND WE REGRET THAT WE SHOULD HAVE SWITCHED EARLIER BUT NEVER LATE IS BETTER .

THEIR CUSTOMER SERVICE IS EXCELLENT MS DIANNA RATHOD IS ALWAYS THERE TO HELP US IN ANY QUERY. SHE IS RESPONSIVE AND PROACTIVE IN RESOLVING ISSUES

COD REMITTANCE IS ON TIME . DELIVERIES IS ON TIME WITH ACCURATE TIME SHOWING TO CUSTOMERS. WEIGHT RELATED DISCRIPENCY QUERIES ISSUES SOLVED ON TIME.

OUR EXPERIENCE HERE IS FAR BETTER COMPARED TO SHIPROCKET SHIPEASE

OVERALL A GREAT EXPERIENCE HIGHLY RECOMMENDED

These are Scammers, Frauds, one of the Worst Logistic Company and They have put my 40-50K Amount on Hold and also when I stopped sending my Orders they Forced RTO almost 250+ Shipments and Total Approximately 600+ RTO worth 12-15 Lac Rupees. Manhor who onboarded me was taking follow ups daily to onboard me and when it comes to Service they will Ghost you. Their NDR System is Total Fraud and Fake. Kaplana who was KAM working with this Fraud ithink logistics Company working for 5 Years will call for Shipments but not the one already sent. Promises call back never Calls.

Working with this Company will be Nightmare. This is my First Review and I am Posting this on every Public Fouram and also Google or anywhere these Scammers are Listed.

We are already in Process of Prepration of Legal Action for Loss more than 15 Lac by this Scammer Company.

We are also writing to Shopify Team to take down this App.

Check Google reviews and you will see how many Bad Reviews are there.

I warned you Guys I will be Posting everything in Public and waited for you to Refund the Money but you Guys didnt bothered to Return the Money and Compensate for the Loss.

"Moving to iThink Logistics was one of the best decisions for our operations. The integration with our Shopify store was seamless—orders sync automatically, and generating labels takes just a few clicks.