Reviews (132)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its seamless Shopify integration, making order processing and scheduling straightforward. They highlight the reliability and timeliness of its pickup and delivery services, essential for customer satisfaction. The customer support team is noted for its responsiveness, with specific staff members often commended for their dedication. Competitive pricing, reduced shipping errors, and real-time tracking features are also highly valued, improving business operations and reducing Return to Origin (RTO) rates. The addition of dedicated account managers provides a personalized service, enhancing merchant satisfaction.
Refine
-
By rating
Appreciate I-Think Logistics for the quick response, accurate reports, timely action on escalations and better performance than other competitive partners. However, there is always a scope for improvements and betterment. Thanks.
As earlier I was using some other platform for shipping my products but faced so many problems regarding weight escalation and NDR reports which are actually very frustrating for all the eCommerce sellers. So now iThink logistics is a great platform that reduces my processing time for undelivered orders and gives me proper NDR reports With an automated process flow and also reduces RTO.