Reviews (132)

Overall rating
4.4
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, making order processing and scheduling straightforward. They highlight the reliability and timeliness of its pickup and delivery services, essential for customer satisfaction. The customer support team is noted for its responsiveness, with specific staff members often commended for their dedication. Competitive pricing, reduced shipping errors, and real-time tracking features are also highly valued, improving business ...

September 4, 2024

We have been using Ithink for our multiple brands, and they’ve been efficient with our logistics. They have made the operations easy for us with prompt service. Overall recommended!

Tyohar Store
India
8 months using the app
September 3, 2024

The company is good ,I am using from last 2 years ,the team is good always help me with my queries,I will advice to get connect with them & also the manger bhakti id very helpful

ikkatdesign
India
3 months using the app
June 22, 2024

I started using from last 4year iThink Logistics for my e-commerce business, and I couldn't be happier with the service! The platform is incredibly user-friendly, making it easy to navigate and manage all my shipping needs in one place.

Their customer support is top-notch. Whenever I had a query, the response was prompt and extremely helpful. They truly go above and beyond to ensure customer ...

Vastranand
India
6 months using the app
September 3, 2024

I got in touch with ithink logistic before a month and I am happy with the service the company is providing and the main credit goes to the manager *Bhakti Darji*and her team.she and her team guided me in very easy manners whenever i found issues and their payment teams is so good which I liked and their panel is smooth to handle.I am really thankful to Bhakti Darji for her service and guidance

avantikacollection
India
24 days using the app
September 3, 2024

It's a good company ,i am a seller from last 2 years ,the team is very helpfull ,to solve all the queries,& also my manger is also very helpfull manager bhakti

alankarsareecollection
India
8 months using the app
Edited July 25, 2024

Kindly beware from selecting this company to be your shipping partner. They are all scammers and never provide you with an immediate resolution. They have a terrible support staff,( Sailee Raul and Sanehal Pandey).They sent one of their employees to measure a product at home, but they later claimed that the employee didn't know how to measure. Our product weight is 0.750 grams, but they said it ...

My Store
India
7 months using the app
September 4, 2024

Very supportive and cooperative team. Provides amazing service.

Gadgetshieldz
India
9 months using the app
March 15, 2024

Thanks to Pragati Ji and ITL team. Good And Fast service/fast delivery/all time available for help us. We have key account manager Pragati Ji. She is pretty skilled and can quickly resolve our queries...

Gadget Monkey
India
4 months using the app
March 15, 2024

iThink Logistics redefines efficiency in the logistics industry. Their intuitive platform, unwavering reliability, exceptional customer service, flexibility, and commitment to sustainability set them apart. From seamless operations to timely deliveries and eco-friendly practices, iThink Logistics exceeds expectations. For businesses seeking a dependable logistics partner, iThink Logistics is the ...

LAST MILE
India
4 months using the app
Edited August 30, 2024

Good service✔

Alkaditya Creations
India
9 months using the app