Reviews (132)

Overall rating
4.4
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, making order processing and scheduling straightforward. They highlight the reliability and timeliness of its pickup and delivery services, essential for customer satisfaction. The customer support team is noted for its responsiveness, with specific staff members often commended for their dedication. Competitive pricing, reduced shipping errors, and real-time tracking features are also highly valued, improving business operations and reducing Return to Origin (RTO) rates. The addition of dedicated account managers provides a personalized service, enhancing merchant satisfaction.

September 3, 2024

I got in touch with ithink logistic before a month and I am happy with the service the company is providing and the main credit goes to the manager *Bhakti Darji*and her team.she and her team guided me in very easy manners whenever i found issues and their payment teams is so good which I liked and their panel is smooth to handle.I am really thankful to Bhakti Darji for her service and guidance

avantikacollection
India
24 days using the app
September 3, 2024

It's a good company ,i am a seller from last 2 years ,the team is very helpfull ,to solve all the queries,& also my manger is also very helpfull manager bhakti

alankarsareecollection
India
8 months using the app
September 4, 2024

Very supportive and cooperative team. Provides amazing service.

Gadgetshieldz
India
9 months using the app
March 15, 2024

Thanks to Pragati Ji and ITL team. Good And Fast service/fast delivery/all time available for help us. We have key account manager Pragati Ji. She is pretty skilled and can quickly resolve our queries...

Gadget Monkey
India
4 months using the app
March 15, 2024

iThink Logistics redefines efficiency in the logistics industry. Their intuitive platform, unwavering reliability, exceptional customer service, flexibility, and commitment to sustainability set them apart. From seamless operations to timely deliveries and eco-friendly practices, iThink Logistics exceeds expectations. For businesses seeking a dependable logistics partner, iThink Logistics is the top choice.

LAST MILE
India
4 months using the app
Edited August 30, 2024

Good service✔

Alkaditya Creations
India
9 months using the app
July 3, 2024

Supporting team and easy navigation dashboard..

GPLT
India
Over 2 years using the app
February 23, 2021

I wanted a courier service that could help me with quick resolution. I'm glad I found Ithink who has a professional and friendly support staff especially sagar shirdhankar who goes out of the box to make ends meet.

dmodot
India
Almost 7 years using the app
September 3, 2021

This app interface is very easy to use. It makes our work reduced by half and the back-end team is swift in resolving the vendor issues. Delighted to work with the Ithink team. It is bliss for small businesses.
Thank you

Indianpeacock
India
Over 5 years using the app
April 15, 2021

We have been using I think app for the last 2 years. Both customer service & logistic coordination is great. Another important part is CoD Remittance has been on time from ithink.

Bebaak
India
Almost 5 years using the app