Reviews (131)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless Shopify integration, making order processing and scheduling straightforward. They highlight the reliability and timeliness of its pickup and delivery services, essential for customer satisfaction. The customer support team is noted for its responsiveness, with specific staff members often commended for their dedication. Competitive pricing, reduced shipping errors, and real-time tracking features are also highly valued, improving business operations and reducing Return to Origin (RTO) rates. The addition of dedicated account managers provides a personalized service, enhancing merchant satisfaction.
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I wanted a courier service that could help me with quick resolution. I'm glad I found Ithink who has a professional and friendly support staff especially sagar shirdhankar who goes out of the box to make ends meet.
This app interface is very easy to use. It makes our work reduced by half and the back-end team is swift in resolving the vendor issues. Delighted to work with the Ithink team. It is bliss for small businesses.
Thank you
We have been using I think app for the last 2 years. Both customer service & logistic coordination is great. Another important part is CoD Remittance has been on time from ithink.
Best Logistics Aggregator in India, Competitive Rates, Great Service.
I am writing this feedback after using their service for 2 years and we made the right decisions by switching it Ithink. Their rates are very competitive in the market and Pickup & Delivery are very smooth and especially their NDR offering is the best offering for any E-com Companies.
Last I would Like to thank Mr. Aatif & Mr. Khan for the excellent support we received from both of you.
We are very happy with Dedicated customer support from ithink logistics. All our queries are heard and solved pretty quickly. That's not all. They also take our feedback on how can they improve the service to make it better
Top notch logistics support, have been working with them since 4 years, always good experience. They should improve "lost in transit RTOs" and automate the process of RTO delivery time limit, if not delivered according to tracking, quick reimbursement of funds should be done. Currently we have to look for undelivered RTOs manually. Rest everything about ITL is perfect and it is highly recommended, better than any other logistics provider there is
We've been using this app since mid 2018. Really nice service. thanks. keep up. Their software platform is also nice.
It's been a month since we've been using the app at PeelsNutButter. Great onboarding and speedy customer service. Good to have a WhatsApp contact for immediate query resolutions. Our point of contact Arbaz Qureshi has been prompt and professional to help iron out teething issues we'veve faced. Thanks for your help. Hoping this continues and looking forward to using the app.
iThink logistics is good in terms of service. We get good support from ithink team. Solution is given on time and very supportive.
Best Logistics solution for e-commerce with best support manager who clears your any bug or issues if facing. Hassle free and best rates !!