Reviews (131)

Overall rating
4.4
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, making order processing and scheduling straightforward. They highlight the reliability and timeliness of its pickup and delivery services, essential for customer satisfaction. The customer support team is noted for its responsiveness, with specific staff members often commended for their dedication. Competitive pricing, reduced shipping errors, and real-time tracking features are also highly valued, improving business operations and reducing Return to Origin (RTO) rates. The addition of dedicated account managers provides a personalized service, enhancing merchant satisfaction.

April 7, 2021

Good App and very Good service. also rates are Cheaper than other logistics partner. would like to work for long time.

Ecosys Cleaners
India
Over 2 years using the app
Edited April 8, 2021

We are using the services of iThink Logistics for the past 2 years integrated with our Shopify platform. Order processing & scheduling is very smooth. The Tech support team and client servicing team, both are very supportive.

NutriteShop
India
About 2 years using the app
February 23, 2021

Very professional service offered by ithink logistics and especially Sagar. The company is offering competitive rates and Sagar is prompt in resolving all the issues at the earliest. Keep up the good job

mynextscent.com
India
About 2 years using the app
April 15, 2021

We are using Shopify for a long time its the best and wanted to find something similar for our delivery. We came to know about iThink logistics. Both of them run super smooth together. We love Shopify and iThink logistics.

LUSH & BEYOND
India
About 2 years using the app
September 8, 2021

I have been using this app for about 2 months now. I have not faced any issues, their support team is top-notch, takes responsibility, and get every issue resolved within hours. Also, the cost of shipping is also comparatively low. The COD remittance is always on time. All in all 5 on 5 and a big Thumbs Up!!!

Romèro Ferrera
India
About 2 years using the app
August 10, 2022

we love ithink and its services. prompt action, highly recommended.
No issues, perfect on every score. we have tried lots of other services, this one is the best.

Kraft Cellar || Women Comfort Footwear
India
Almost 2 years using the app
September 4, 2021

Best customer support from my accounts manager from ithink. Panel is super friendly and easy to use. All departments are supportive in terms of service. Best of luck.

TT FASHION
India
Almost 2 years using the app
September 1, 2021

Flawless app, excellent support by the developers too. I can't think of any other logistics app on shopify that provides as good service as Ithink.

Rafa Collection
India
Almost 2 years using the app
Edited September 8, 2021

best customer service and also very easy to use web side . compeer to another web side .. i iike ithink bcoz sync system are good

Orgenza Store
India
Almost 2 years using the app
June 15, 2021

Amazing shipping platform it customizes as per your needs. fast Delivery Good Service,We are super Happy with there service.

Liiws
India
Almost 2 years using the app