Reviews (131)

Overall rating
4.4
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, making order processing and scheduling straightforward. They highlight the reliability and timeliness of its pickup and delivery services, essential for customer satisfaction. The customer support team is noted for its responsiveness, with specific staff members often commended for their dedication. Competitive pricing, reduced shipping errors, and real-time tracking features are also highly valued, improving business operations and reducing Return to Origin (RTO) rates. The addition of dedicated account managers provides a personalized service, enhancing merchant satisfaction.

September 9, 2021

I Think Logistics is True Value Services With Every Single Need Of E- Commerce Website. Everything Is Perfectly Handled, Staff Is Too Good And Very Polite, Special Thanks To Bhumika Mem, Dilip Sir, Mayank Sir For Be The Best NDR Resolver I Ever Seen.

Atlantic Arthur
India
Over 1 year using the app
September 8, 2021

GOOD APP LESS RTO PERCENT AND FAST FOLLOW UP IN ANY COMPLAIN GOOD SERVISE TILL NOW.ITHINK PORTAL IS ALSO VERY EASY TO USE.

SAJAWAT INDIA
India
Over 1 year using the app
July 28, 2021

Happy with the services provided by iThink Logistics and team for continuous and on time support. Special thanks to Arbaz Qureshi for on time support and positive work.

Online Shopping Bazzar
India
Over 1 year using the app
December 20, 2021

Who doesn't like surprises the same way ithink logistics keep on launching new features regularly. This makes the experience even better.

Tarinika
India
Over 1 year using the app
April 7, 2021

Its a very nice app to use. Its smooth and has not glitches as well. Very easy to install as well. As of now have not faced any issues.

Enduring Grace - Men's Fashion
India
Over 1 year using the app
September 17, 2021

1. Their Services are very Good.
2. We really enjoy their services.
3. The RTO rate is very low with Ithink Logistics because they try to reattempt the undelivered product 5times, and they Call the customer personally.
4. The best thing about Ithink Logistics is its customer service. They always Response fast and try to solve the problem as soon as possible.

bigostriz
India
Over 1 year using the app
Edited January 23, 2023

The app is easy to use , have been using this for the past 6 months. The service is phenomenal and quick by Sneha, my account manager.. I recommend this app personally, go for it!

Garspelle
India
Over 1 year using the app
December 20, 2021

Good Service
Fast Delivery
Good Service
Fast Delivery
Good Service
Fast Delivery
Good Service
Fast Delivery
Good Service
Fast Delivery

RigloziMart
India
Over 1 year using the app
May 18, 2023

We are working with I Think logistics and we are satisfied with service and rates.
we have faced very good co operation regarding claim issues satisfactory...

Archittam Fashion
India
Over 1 year using the app
December 23, 2021

They have given us a key account manager. He is pretty skilled and can quickly resolve our queries. We are not left unheard.They are always happy to help us thanks to Bhumika and Team for your support.

Saree Suit
India
Over 1 year using the app