Reviews (131)

Overall rating
4.4
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, making order processing and scheduling straightforward. They highlight the reliability and timeliness of its pickup and delivery services, essential for customer satisfaction. The customer support team is noted for its responsiveness, with specific staff members often commended for their dedication. Competitive pricing, reduced shipping errors, and real-time tracking features are also highly valued, improving business operations and reducing Return to Origin (RTO) rates. The addition of dedicated account managers provides a personalized service, enhancing merchant satisfaction.

September 16, 2021

very nice interface . work fast with smooth sync processing order and ithink team work fast and friendly also recommend to use ithink

Shop Cart Stall
India
About 1 year using the app
January 10, 2023

Very good customer service and friendly staff they have. On each and every step, they help me to improve my website's delivery ratio.

Western Dress
India
About 1 year using the app
September 3, 2021

Very good service by Mr. Mehul Vora. Very attentive and polite in terms of response. We look forward to work with iThink in future also.

95 Studio
India
About 1 year using the app
September 8, 2021

Appreciate the service provided by ithink team and specially sales person Yogita. Their panel is super efficient and user friendly

Nanophytopharma-Phyto Medicines
India
About 1 year using the app
September 9, 2021

Awesome Services and Also, appreciate the service provided by ithink team and specially sales person Bhumika and Panel support also best and Ithink website is too easy to use.. Wonderful..

ZXStyle
India
About 1 year using the app
September 8, 2021

I Used this app for my daily order process and it's really good and easy to process and I think team is very helpful for the any query they are always ready to help and solve our query ASAP.

House Of Makeup
India
About 1 year using the app
September 17, 2021

We are using Shopify for a long time its the best and wanted to find something similar for our delivery. We came to know about iThink logistics. Both of them run super smooth together. We love Shopify and iThink logistics.

Buy Designer Dress Online
India
About 1 year using the app
September 3, 2021

Happy with the services provided by iThink Logistics and team for continuous and on time support. Special thanks Bhumika mem for on time support and positive work. Very Good service by iThink logistics. All the staff are super supportive in terms of customer service. Keep up the good work.

W For Lady
India
12 months using the app
Edited September 15, 2021

We are getting excellent services and support from Customer Service Team. We are really very happy working with I Think Logistics.

KalamSilk
India
12 months using the app
September 17, 2021

Big thumbs up for their services.
Unlike other shipping companies they have dedicated member to resolve issues.
Special thanks to yogita jain for resolving all my courier releted issues.

Henger
India
11 months using the app