iThink Logistics

Name: iThink Logistics
Brand: iThink Logistics
Rating: 4.1 (116 reviews)

Pricing: Price: Free
Rating: 4.1 (116)
Developer: iThink Logistics

Empowering e-commerce businesses with efficient, stress-free shipping experiences across the globe.

iThink Logistics offers intelligent courier recommendations, dedicated support, and express delivery to help E-commerce sellers reduce returns and boost sales with features like same-day and Next-Day delivery, Buyer intent, WhatsApp order confirmation, etc. We handle the complexities so E-commerce sellers can focus on their growth. With iThink Logistics, eCommerce Sellers can ship orders over 29,000+ domestic India pincode and 180+ countries.

Intelligent Courier Recommendation Automated Shipping Solutions
Custom Branded Tracking Page Custom Shipping Label
NDRAction with 6 steps

Labels and packaging

Address validation, Bulk printing, Carrier selection, Label creation, Label customization, Order sync, Pick lists, Return labels, Shipping insurance, Shipping rates, Shipping rules

Managing shipments

Branded tracking pages, Email notifications, Order sync, Order updates, Real-time tracking, Shipping analytics

Launched

September 30, 2020

Languages

English

Reviews (116)

Overall rating

4.1

Counts per rating level

87% of ratings are 5 stars
101
4% of ratings are 4 stars
5
1% of ratings are 3 stars
1
0% of ratings are 2 stars
8% of ratings are 1 stars
9

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants commend this app for streamlining shipping processes, enhancing customer experiences, and offering competitive pricing. They appreciate the reliable pick-up and delivery services, excellent customer support, and easy-to-use backend software. Some merchants reported issues with fetching store orders after integration. The app's timely delivery, even to remote locations, and efforts to reduce NDR and RTO are also praised. The user interface is described as clean and easy to navigate, with a support team always ready to assist. Merchants find the app's services efficient, user-friendly, and beneficial to their businesses.

June 22, 2024

I started using from last 4year iThink Logistics for my e-commerce business, and I couldn't be happier with the service! The platform is incredibly user-friendly, making it easy to navigate and manage all my shipping needs in one place.

Their customer support is top-notch. Whenever I had a query, the response was prompt and extremely helpful. They truly go above and beyond to ensure customer satisfaction.

What stands out the most is their reliability. My shipments are always picked up on time and delivered promptly, which is crucial for my business. The real-time tracking feature is fantastic, allowing me to keep my customers informed about their order status every step of the way.

Additionally, their rates are very competitive, offering great value for the comprehensive services they provide. I've also noticed a significant reduction in shipping errors and delays since switching to iThink Logistics.

Overall, iThink Logistics has streamlined my shipping process, saving me time and money. I highly recommend them to any business looking for a dependable logistics partner.

Vastranand

India

6 months using the app

May 3, 2024

Hello, I'd like to bring something to your attention. Generally, the UI and tools are commendable. However, there's an issue regarding fetching store orders from Shopify after integration. Could you kindly investigate this matter?

Prathi Box Katha

India

16 days using the app

March 15, 2024

Thanks to Pragati Ji and ITL team. Good And Fast service/fast delivery/all time available for help us. We have key account manager Pragati Ji. She is pretty skilled and can quickly resolve our queries...

Gadget Monkey

India

4 months using the app