Reviews (9)
Refine
-
By rating
By far, the best tracking delivery estimation app. It took us less than 2 min to set it up. Big up to the customer support for sending us the right tutorial on how to setup the order tracking. We'll use it on all our stores!
Simple and effective!
iTrack a littéralement transformé l’expérience client sur ma boutique. L’intégration est ultra simple, l’interface est propre et professionnelle, et mes clients adorent pouvoir suivre leurs commandes en temps réel sans me solliciter.
Depuis que j’utilise iTrack, j’ai vu une nette diminution des demandes de support liées aux délais de livraison, ce qui me fait gagner un temps précieux. Le support technique est également très réactif et à l’écoute, ce qui est rare !
Application très intuitive, facile à prendre en main. La configuration est simple à mettre en place et la fonction de traduction est un vrai plus. Un 5 étoiles mérité !
Super application pour personnaliser l'expérience de suivi colis ! Ça m'a permis d'augmenter ma satisfaction client et de maximiser ma LTV.
Le support est super réactif Je recommande
Customer Support is Great
Good App thanks
Ich habe die App installiert, dann kurz wieder Deinstallliert und wollte sie nun wieder verwenden doch jetzt kann ich die nicht mehr downloaden, ich komme in einen Loop bei shopify und es buggt rum.
Hey there.. Gaetan here, the founder of iTrack.
I just saw your 2 star review and i'm Extremely SORRY to see you had this experience!!!!
We take our support very seriously. Is there anything we can possibly do?!!!!!
All our other users manage to install the application correctly, maybe you just have a cookie problem. Can you try installing it with another browser?
visualmente es linda. Pero en el plan gratis hasta cuando se recarga pagina te sube la cuenta de las 50 entradas a la pagina... de todas formas no es lo que buscaba porque no se puedo editar el estado desde mis pedidos... no me sirve. gracias
So good for my branding on tracking ! Fullfills the promise !
I'm more than satisfied, this app really helps my ecommerce store to fulfill my customers needs ! I fully recommend
So far, everything is easy to setup, tracking is much easier
and smoother browsing experience. Not buggy at all. I'm glad I switched to Itrack. The customer service is really great, very responsive!
The best tracking app, by far.
The app is very easy and simple for customers to track their order. The customer service is also more than great. They are very knowledgeable and just awesome. I really recommend this app.
Parfait, enfin une application avec beaucoup de fonctionnalité gratuit qui me conviens, très bien faites ! Merci beaucoup !
The application is amazing.. Easy to use & quality customer service thanks to Julien!! I highly recommend this app..
Julien And Gret Customer Service Rep He Helped With Information I Needed And More, Very Patient Young Man. Best Wishes To Him,
A great new app with lots of potential- a clean, professional UI. The customer service from Julien was efficient and very helpful. They're also keen to take on ideas and feedback. I look forward to watching this app develop.
Really nice app with a fast and great service, i want to congratulate Julien for his profissionalism and empathy. 100% recommend.
Installed it, using it and glad I am because it is easy, clean and a very nice app to have. I like knowing that a customer can easily track their order right from my store if need be. Thank you!!
Awesome and simple in use order tracker. Great, fast support service! Definitely would recommend to everyone.
Special Thanks to Julien!
I love this app because it's so easy to install and use. I was looking for an app like this but didn't think it existed. Great customer service thanks to Ludo.
itrack is a game-changer for order tracking. it's simple to set up. Would definitely recommend if looking for custom order tracking app
Finally an application simple to use & works great !
Je recommande cette application.
Le support est réactif, et à l'écoute.
This tracking app is so simple and fast to install ! Everything went smoothly and the app is exactly what I was looking for ! AND IT'S FREE !