Reviews (411)

Overall rating
4
Counts per rating level
  • 65% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 8% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the wide variety of products and customization options available, especially for unique items like shoes and watches. They praise the user-friendly interface, high-quality prints with vibrant colors, and responsive customer service. The competitive pricing and seamless integration with online stores are also highlighted, making it easier for merchants to manage sales and improve profit margins.

January 17, 2022

The Size was way off on the child hoodie and when I reached out to get a refund, they said nothing was wring and offered my a 12% discount on a new offer? The Medium Kids hoodie was way larger than the size chart claimed. I may not use these guys again unless they can fix the issue & refund me.

Villain Moto Sport
United States
7 months using the app
JetPrint Fulfillment replied April 18, 2023

Really appreciate your important feedback and advice here my friend, my apologies for the previous unhappy experience and problem with the size. As we all know, the clothing ...

April 19, 2023

Great catalog, especially the shoe and sneakers, however i am experiencing issues when trying to upload images , it tells me unable to upload due to "unstable connection". however on any other app I have no problems uploading the very same images. If this problem can be resolved then it will be the best app to use.

ORI-GEN
South Africa
6 months using the app
JetPrint Fulfillment replied April 8, 2024

Hey there,

Thank you very much for your review. We are deeply sorry for the problems you encountered while trying to upload images.

The issue you reported has been promptly ...

Edited September 7, 2021

The shoes are very beautiful. I love that you can adjust the colors. But I still need more functions 1) not centering in the overall picture but in the print area 2) copying 3) position up and down 4) moving a little with arrow keys and maybe also 5) the undo function. But none of that is so dramatic. I really only think one thing is most important: 6) To be able to edit the design again after ...

Beach Toys and Towels
Germany
3 months using the app
JetPrint Fulfillment replied April 18, 2023

Really appreciate your important feedback and advice here my friend, and glad you like our products! After years of precipitation and versions update, our User interface, and ...

January 31, 2023

The product choice is good, some mockups in the clothing don't look that good, I'm using other services but I am interested in the bags, shoes and watches, I'm impressed by the shipping times offering and the prices, but the design system is not very good lacking in one key feature I use in other POD services and that's the ability to use Patternize or pattern making, the color selection is a bit ...

TINT
Australia
2 months using the app
JetPrint Fulfillment replied April 18, 2023

Thank you for your feedback here my friend. It's very kind of you to give us important feedback on designer system optimization. We've sorted out your question to our ...

December 19, 2023

I think it takes too long to hear response back from Customer Service. People are starting to make orders and have questions about their orders I can't answer.

Experigenics Marketplace
United States
About 2 months using the app
JetPrint Fulfillment replied December 20, 2023

Hey,

We sincerely apologize for any inconvenience caused by the delay in our customer service responses. We understand how frustrating it can be to wait for assistance, ...

January 13, 2024

okay

Bestgiftsideas
Lithuania
About 1 month using the app
JetPrint Fulfillment replied April 3, 2024

Hey there,

Thank you for reaching out with your feedback.

If you have any more questions or need assistance, please don't hesitate to contact us. Our team is here to ensure ...

May 28, 2021

So far, my only two minor complaints are that my credit card was getting declined, so I had to use a different one for some reason. My second is that I wish there were a better design program; there are no easy ways to create patterns or duplicate placements to multiple locations on an item. Additionally, some of the items do not show the layout, instead you are just pasting images onto a picture ...

GrynszpanDeszign
United States
29 days using the app
JetPrint Fulfillment replied April 18, 2023

Thank you for your feedback here my friend. It's very kind of you to give us important feedback on designer system optimization. We've sorted out your question with our ...

November 1, 2023

The app is fine, no problems. Integrated with Shopify no problem. Ordered samples will decide whether the actually supplier is great or poor after I see the results.

Pretty Rottens
United States
18 days using the app
Edited November 1, 2021

Nice products but difficult to design. Should allow for duplicating an image and the ability to link the shoes so that the design appears on both. Also the ability to make a pattern with your logo/image would be nice. Also having difficulty with the mock-ups showing my design, I Tried on my laptop and iPad and still shows a plain black shoe.

GIVING INC.
United States
7 days using the app
JetPrint Fulfillment replied April 18, 2023

Thank you for your valuable advice. After years of precipitation, our design function has been more perfect than before. Welcome to our website to customize your design again ...

December 7, 2018

I didn't really get into the app so I'm leaving a neutral review but the prices at wholesale are outrageous, and there's no way I can turn a profit through them. Especially not in Canada. Thanks though.

The Vault
Canada
3 minutes using the app
JetPrint Fulfillment replied October 25, 2019

Updated in 2023: Really appreciate your important feedback and advice here my friend. After years of precipitation and versions update, we're now supporting over 400 products ...