Reviews (411)

Overall rating
4
Counts per rating level
  • 65% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 8% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the wide variety of products and customization options available, especially for unique items like shoes and watches. They praise the user-friendly interface, high-quality prints with vibrant colors, and responsive customer service. The competitive pricing and seamless integration with online stores are also highlighted, making it easier for merchants to manage sales and improve profit margins.

November 30, 2020

this products route is nice but until not great yet.
that near. [nice point]
they products is nice design, good visual. [bad point]
this is not directly related as there is a shipping problem , but the product package arrived in broken state. this is something that needs improvement. thankyou and please keep up gowing.

FOLROUND
Japan
Over 1 year using the app
April 4, 2021

The app needs a save feature badly because you can't edit anything if the design needs to be changed you have to make it all over again, and it needs a zoom feature, then it would be a perfect app but great product selection.

E.HQ CLUB
United States
Over 1 year using the app
January 1, 2023

The app is user friendly and takes a little time to get use to. It still has a lot of opportunities for improvement but overall works great and the quality is good.

Flooded Clothing
United States
About 1 year using the app
Edited December 19, 2023

Having to start every design from scratch. Need to be able to copy layouts (or save templates), and replace images with the same position and dimensions.

Copy needs to also copy tags & descriptions, as adding these in repreatedly.

Need a Pattern function, to repeat tiled patterns. Am having to save multiple files with different dimensions (e.g. 6x6, 9x9...) for each product.

EDIT: Patterns have just been added, but unable to centre the pattern on the product.

Scottish Clan Tartans
New Zealand
About 1 year using the app
August 2, 2022

New to POD but this app seems easy to use with products in my niche. Designing is relatively easy but I'm still learning so any difficulties are most like me not the app

SpecialCoverUps
Australia
12 months using the app
Edited May 3, 2021

We started using JetPrint recently for our shoes manufacturing, after testing some other suppliers, and we found JetPrint to have the best variety including large men sizes and the best quality so far. They meet their fulfillment times and ship worldwide, which is very beneficial.
UPDATED to 4 stars because:
1. Support is seriously lacking. Promising answers that never arrive.
2. No support escalation option.
3. Additional items shipping cost BUG. Shipping cost for additional items is calculated like it is the first item. This is a showstopper. Must be fixed ASAP.

Beverly Carlyle
Israel
10 months using the app
May 30, 2022

I have ordered a few products from this supplier. so far everything has come as created. Slow shipping but hey its not AMAZON

OnDaEdge
United States
10 months using the app
Edited September 11, 2021

I have really been enjoying this app! It's actually become a bit of an addiction now, as I love working with designs! The only thing I don't like about the experience so far is the continual asking for a review from me after I already gave one. (This had 5 stars until now!) There should be an option, once a review has already been given, to stop that window from showing up so often. Do this and I'll put it back to 5 stars again.

Pioneer Kitty Market
Canada
10 months using the app
December 28, 2023

I am currently using both JetPrint and Printful for my storefront; and I will say, that while JetPrint offers a much wider variety of items to choose from, Printfu; has it firmly beat in the editing department. The interface for designing my products is clunky and takes marginally more time, ending on a somewhat underwhelming note with a lower quality product, as well. It's also frustrating that there aren't as many prepared mockup templates for me to choose from, which in turn will inevitably drive some buyers away. However, in spite of this, I cannot understate that the array of products available for me to customise and sell are great, and helps my company in developing our image to be firmer in what we represent: Clothing for Car Enthusiasts.

Barrett & Brown Co
United States
8 months using the app
Edited June 26, 2024

Please include redesigns and save files in case I change my mind about my design and need to make adjustments, as I may not be able to do it myself. I prefer saving time rather than starting over to create new products.

Galactic Bunny
United States
8 months using the app