Reviews (71)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
November 18, 2024

Awesome app. and great customer service! Hana was so easy to work with She installed everything super fast. The app works great. Easy. Highly recommend!

Kidskin
United States
42 minutes using the app
Joy Subscription (by Avada) replied November 20, 2024

Thank you for your kind words! We're thrilled to hear you're enjoying Joy Subscriptions and found the setup so easy. Your recommendation means a lot to us! 😊

November 29, 2024

Excellent customer service. Immediate response and able to fix things on the back end so I didn't have to code anything. Much better than the other app I was using in the past.

Dr. Tyna's Supplement Store
United States
36 minutes using the app
Joy Subscription (by Avada) replied December 1, 2024

Thank you for your feedback! We're thrilled to hear you had such a great experience with our customer service and found it hassle-free. Glad to know we could make things easier for you! 😊

November 19, 2024

Easy to use. We received great support from Hana!

One Another
United States
40 minutes using the app
Joy Subscription (by Avada) replied December 1, 2024

Thank you for your feedback! We're happy to hear the app is easy to use and that you received great support. We’re here whenever you need us! 😊

November 1, 2024

Thanks Jasmine for the helpful assistant

Bean Brothers
Malaysia
About 1 hour using the app
Joy Subscription (by Avada) replied November 2, 2024

Thank you so much for your feedback! We're really happy to hear that the assistance was helpful. We're always here to help!

December 13, 2024

very helpful support, Hana helped me deactivate the one-time purchase in a short time.

WeboostSocial
Italy
27 minutes using the app
Joy Subscription (by Avada) replied December 16, 2024

We’re so glad Hana could help you quickly resolve the issue! Thank you for your feedback, and don’t hesitate to reach out if you need further assistance.

November 26, 2024

Amazing support! Hana was super helpful and fixed the issue fast. <3

gurulifestyletribe
Sweden
24 minutes using the app
Joy Subscription (by Avada) replied December 1, 2024

Thank you for your kind words! We're so glad to hear the issue was resolved quickly and that you had a great experience with our support. We’re always here for you! ❤️😊

October 21, 2024

とても使いやすいアプリでした!まず設定がとても簡単です。設定のための言語に日本語があったので、ボタン一つで変えることができました。
ウィジェットのコンテンツ/言語を翻訳もチャットでHanaさんに手伝っていただき、すぐに翻訳いただくことができました!
すぐにサポートいただけることがわかったのでこれからも使っていきたいです!

It was a very easy-to-use app! First of all, the settings were very easy. Japanese was available as a setting language, so I was able to change it with just one button.
Hana also helped me translate the widget content/language through chat, and I was able to get it translated right away!
I'd like to continue using this app because I've found that support is available immediately!

KONOMI先生のセルフケアSHOP
Japan
About 1 hour using the app
Joy Subscription (by Avada) replied October 22, 2024

ご利用ありがとうございます!「Joy Subscription」を気に入っていただけて嬉しいです。サポートできてよかったです!これからもお気軽にご連絡くださいね。

November 19, 2024

Hana helped me quick and easy. I asked to remove the sub and save and she did! I can't wait to start using this app!

CY Jewelry
United States
20 minutes using the app
Joy Subscription (by Avada) replied November 20, 2024

Thank you for your feedback! We're glad to hear you had a quick and easy experience 😊 our team is always here for you!

October 9, 2024

Simple et efficace, j'ai eu a faire à Liz pour un petit problème car tout était en anglais et elle m'a même aidé pour d'autres choses.
Application au top

La Plume Coffee
France
About 1 hour using the app
Joy Subscription (by Avada) replied October 21, 2024

Merci beaucoup pour votre retour ! Nous sommes ravis d'apprendre que l'application vous satisfait et que notre support a pu vous aider. Nous sommes toujours là pour vous accompagner !

December 8, 2024

Essence Heaven by Wayner
United States
6 days using the app
Joy Subscription (by Avada) replied December 16, 2024

Thank you for the 5-star review! We’re thrilled you’re enjoying Joy Subscription. Feel free to reach out if there’s anything we can do to make your experience even better!