Junip ‑ Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (695)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting review collection and customer engagement, leading to increased conversion rates and improved feedback mechanisms. It features a user-friendly interface, easy setup, and seamless Shopify integration. The app supports efficient review management and migration from other platforms. Merchants also praise its reliable performance and responsive customer support, noting its affordability and positive impact on sales and customer engagement.
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Easy to use and much cheaper than some of the other review apps! Not to mention the customer service is great
The app is amazing and is super easy to setup. I love the simple, clean, and modern interface and the fact that you can completely customize the app even on the free plan without any restrictions. Customer service is also very knowledgeable and professional and quick to respond. 10/10
Junip is really user friendly and syncs to our shopify seamelessly. We've been happy with this app so far and our customers find it really easy to leave a review. We've run into a few technical issues and Leah has been so helpful and responds promptly and was able to fix our issue in a very timely manner.
Easy to set up and it looks GOOD on my site. Love the automation funnel to get reviews from our customers.
I appreciate that this app for the most part is pretty simple to use and understand. I'm not super tech savvy, and there are some features that take a little more time for me to understand, but that is on me to figure out. The app overall is pretty good.
Had the best introducton through Junip when I reached out to get my old reviews moved on to their app. Shoutout to Leah - super helpful, took the time to look over my issues and provided easy help that solved it all super fast! Highly recommend!
App functions and looks great. Easy to setup and use. Customer service is top notch. I needed help with something and within a few minutes I was on a call with Junip. Would def recommend this app.
I would recommend, but I do not like that a customer has a 2 step process to leave a review. I do not believe they should have to go back to their email to confirm that they want to leave a review - otherwise, the review will not display on your website. Problems exist like them not being notified by their email provider, not wanting to think about it after submitting, or simply not receiving the email fast enough (most likely due to strength of internet). It limits the amount of reviews that you could have. If it's to possibly weed out illegitimate reviews, I'm sure there's another fix for that.
Hi James! Appreciate you providing this feedback, totally understand where the concern comes from. Our review verification process only applies to reviews submitted manually and is there to protect you against any bad actors. Since the majority of reviews are not submitted manually, I've just followed up with you via email to provide some more clarification about the review submission process :)
Junip has been a great alternative to YotPo reviews! Malvina was so helpful during the setup and even gave great tips and recommendations along the way. Onboarding and implementation was super easy! I would definitely recommend this app to anyone that is looking for a good app for reviews. A very cool feature is the group reviews which allows you to add single product reviews to your bundles if you offer bundles and don’t have reviews for the bundles themselves.
We've had a great onboarding experience with Junip! Leah has been extremely responsive and helpful, including redoing our imports a couple of times due to technical issues from our previous partner. Highly recommend - one of the easier tech transitions I've done in my career.