Reviews (673)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting customer engagement and conversion rates through effective management and display of reviews. They value its seamless Shopify integration, customizable review requests, and features like photo uploads and review syndication. The clean, mobile-friendly interface and reliable performance, along with responsive customer support, enhance user satisfaction. The pricing is seen as reasonable and transparent.

January 7, 2025

Great tool, once it will be completely customizable with the language i will defently give this one 5 stars, they also kind and helpful support staff.

Vaiano
Switzerland
About 2 months using the app
Junip Inc. replied January 16, 2025

Thanks for the review! Being able to support translations is definitely something we're working towards

Edited December 13, 2024

Molto gentili nel provare ad aiutare, mi sembra che comunque il piano a pagamento aiuti di più (non che sia sbagliato)e si vedo ancora troppo basico l'utilizzo gratuito.
Sto provando a seguire i loro consigli adesso, non facilissimo per una piccola attività gestita da una persona che deve curare tutti gli aspetti, ma comunque vedo che loro sono interessati a dare una mano e mi sembra giusto collaborare. Per ora lascio 4 stelle perchè vedo comunque dei limiti,ma potrei anche migliorarlo.
Spero in futuro di poter usufruire del piano a pagamento con tutte le sue funzionalità, ma questo dipenderà soprattutto dal numero di feedback che riceverò :)

Frattaglie
Italy
7 months using the app
Junip Inc. replied December 8, 2024

Hey Davide, sent you an email & would love to get this cleared up. We have an extremely generous free plan that I can see you have been using for 5 months now without being charged a dollar & without any limitation on your use of Junip. Look forward to speaking.

- Stuart

February 7, 2025

Easy to use

PILGRIM
Canada
Over 2 years using the app
October 1, 2024

Easy to set up and great support when needed. Highly recommended and the only reason it's not 5 star is the relatively low awareness of Junip in the UK, otherwise great app.

EVNLY
United Kingdom
Over 3 years using the app
January 17, 2025

La aplicación está bien diseñada y es sencilla de configurar pero noto a faltar un par de cosas. La primera es que no hay opción de cambiar las plantillas preconfiguradas a otro idioma que no sea el inglés. Esto hace que mis clientes que son hispanoparlantes reciban solicitudes por ejemplo de reseñas de productos con textos en Inglés. En segundo lugar noto faltar integraciones con terceras aplicaciones como Avada SEO Suite en donde las integraciones con algunas otras aplicaciones de reseñas si que son posibles.

Corseteria Lita
Spain
11 months using the app
Junip Inc. replied January 22, 2025

Hi Oscar - thanks for taking the time to share your feedback. At the moment Junip is only available in English, so some portions of the app aren't able to be fully translated. However, we do hope to support this in the future.

Regarding the integration you mentioned, Junip automatically adds structured data to your product pages that displays review rich snippets in Google search results, so no SEO integration is needed! I've also reached out via email to share some more details about how this works :)

January 19, 2025

Easy to use.

Olive Cosmetics
Australia
About 2 months using the app
June 23, 2024

Great app, it's only missing the option to use the app in another language, like french.

Tempus
France
About 1 month using the app
February 24, 2025

Leah was super responsive in answering my questions

AMI COLÉ
United States
February 22, 2024

Super simple, really easy and customizable. For the price, you can't beat it.

GLOWDEGA
United States
About 2 years using the app
October 9, 2021

Very easy to set up! Setting up the email campaign was literally two clicks as well, they also have a free plan which is great for businesses that are starting out.

Good Wood Boards India
India
11 months using the app