Overall rating
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy installation, intuitive back-end, and seamless theme integration. Its free plan, sleek look, and customization options make it suitable for small businesses. The app allows for collection and display of reviews, rewards customer feedback, and showcases reviews on Google. It integrates well with Klaviyo and offers on-page widgets for user-generated content. Merchants commend the app's customer support for their speed and professionalism. The user-friendly dashboard, simple UI, and robust review process make managing reviews easy. The app also provides a smooth transition from other review apps and offers excellent value for its price.

November 24, 2021

Still no French language. Cool apparently it doesn't seem like your priority to make your app accessible to more stores. I've been waiting for more than a month to incorporate their solution on my site because I really like the features it offers but today I see that it still hasn't bothered to include the possibility of translate their widget! So it will be without me, I will see another opinion solution ... Too bad and good luck!

About 2 hours using the app
Junip Inc. replied November 24, 2021

Hey Kevin - sorry to hear this is how it came across to you!

As we mentioned in support about a month ago when you tried our app, Junip is a really small team & working as hard as possible to create the best reviews experience available - unfortunately translations from English is not yet one of those things. Part of what's attracted you to our tool (as you mentioned you "really like the features") is that we stay focused on what we know we can do extremely well & fight the urge to ship anything "half baked" as so many of our competitors do.

We've never claimed to support French, or any multi-language functionality & are very explicit that Junip is an English language solution at the moment. I'm sorry you felt the need to submit a 1-star based on this, but totally respect your right to do so & again, appreciate your passion for using Junip on your store!

We look forward to the day when we can do translations "right" & will be able to support many more stores like yours in the same way we currently support the English language market :)

Be well & happy holidays!

- Stuart, Founder @ Junip